The staff were unbelievable, reception team were nothing but helpful ( we had a flight cancellation and other hurdles on our trip ) and they were so so helpful, friendly towards my children and informative about buses etc. They also deal with some tough situations (I witnessed a few occasions where they were being spoken to rudely by parents because children 8 years plus had slipped on slides or slipped in reception after coming in wet. It clearly states to NOT come in hotel wet and not to run on slides / by pool) which I don’t think is fair on them but they again were calm, friendly and gave the best care! The staff round the restaurant / pool again super friendly / happy. Nothing was too much! Cleaning staff always said hello and checking if towels were needed etc. This hotel is perfect. We have 2 & 5 year old who were delighted to be back! The location is spot on for food, walks to beach and getting into the port. Can’t wait for next year!

All good 👍

This place surpassed my expectations. A lovely clean, modern, well equipped hotel. Excellent breakfast ( defo include) , great facilities for kids ( trampoline, indoor soft play and obstacle course) and adults ( semi Olympic swimming pool, gymnasium and bike shop). Reception staff were phenomenal and could not be more accommodating. In particular I would like to thank arvianda ( misspelt?) who recommended and booked fantastic local restaurants and was on hand to advise on anything and everything. Thank you.

The swimming pool is quite small for the number of guests you have as the apartments also have access. It could be a bit cleaner too.

Hotel is spotless and very well maintained throughout. Breakfast is fantastic. Staff are super professional but also very friendly. I was in a ground floor apartment room which was very spacious and comfortable with everything one could possibly need. For cyclists and triathletes, the secure garage, work stands, bike wash area, etc. are perfect (and there's an independently operated bike shop on site which has spares, supplies, clothing, and rentals). Lastly, the hotel is just 2-3 mins walk from the beach.

Slightly strange system where you have to leave a cash deposit for pool towels and locks for bike garage. Like many people, I don't normally carry cash any more. Another weird money-related thing is that when I tried to charge lunch to my room, the waiter's computer rejected the request because I hadn't any "credit" on my room's account, even though they had taken an imprint of my credit card at check-in. There are only two washing machines in the laundry area and there was a lot of contention at times.

The swimming pool facilities are excellent, there is a small pool for younger children which has some small slides. Then there are a couple of larger ones for when their confidence builds. The breakfast buffet was awesome with lots of choice, the bacon was a particular favourite of my daughters' The room was as expected with the small kitchen facilities, not sure if I'd prepare a meal in it but more than enough to heat something up/make a drink etc. I was initially worried about booking this hotel given their target audience is of the sporty kind, however this was unfounded, lots of families there (in August) was just like any other hotel in Majorca.

Nothing

The excellent staff are what sets this hotel apart from others. In particular, Moises who was the Restaurant/Bar Manager. This is an excellent hotel for families, especially in high season with planned kids activities and great facilities.

We experienced a couple of minor room related issues which were repaired very quickly after we raised then with Reception e.g. the room safe stopped working and we had a loose fitting underneath the bathroom sink. Additionally, the slow pace of water draining out of the shower was the other issue that will need some attention.

great hotel, great location, good facilities

bar staff are slow it takes forever to get a drink, orders wrong, new bar manager rude on our last evening, we had previously asked for cocktails that were wrong and my daughters had no alcohol he apologised comped us a round as so many mistakes, next evening my daughter asked for a pineapple daiquiris with alcohol as they didn’t give us any the first time and then we got one without again and he said it was our fault as we shouldn’t have mentioned alcohol as it always comes with and again it was the wrong drink I don’t know a daiquiris that is milky and tastes of coconut unless it is pina coloda a lot of work is needed in that area!

The location is superb, quiet neighbourhood yet just 2-3 mins walk from the beach front. Our 1 bed apartment overlooking the training swimming pool had everything we needed for self catering. Unfortunately I had a cycling accident resulting in a broken arm and staff were all incredibly helpful. Special thanks to poolside staff, who were very attentive with assisting with my sunbed and parasol. Also the housekeeping staff who very kindly helped tied up my hair for me - small things but they made a huge difference. The hotel inside and also poolside, is immaculately maintained. We were there end of September and weather was fantastic (need cardigan/lightweight jacket in evening).

The stairs to the bedroom are a little narrow and steep although no problem for us, it would not be ideal for anyone with a mobility difficulty.

Pool area was great, lots of facilities for children, food was lovely, didnt have breakfast, room was good.

Service at the bar could have been better, twice we asked for a drink and got given something else, long waits for drinks as only one person making the drinks especially in the evening, you could be behind someone requesting 5 cocktails and you only want a bottle of beer. My only negative in the room is there is a big step in the studio's which can be forgotten about if you get up to go to the bathroom in the night

That was our second visit to VillaConcha. It's amazing for travel with kids of all ages. These are baby and toddler pools, water slides and swings and more to have fun, rooms are baby proof (all furniture corners are rounded). Room is very well sized, aircon and fridge work very well. Breakfast and dinner (buffet) were not repetitive and so much more convenient in comparison with eating in a reg restaurant when you are with a little one.

It took us some time to figure out how to get the air quality in the room right using various regimes of powerful aircon and humid and hot outside air.

Great facilities, everything new and clean. Really helpful and friendly staff. Short walk away from the beach and loads of restaurants. Loved the indoor playing area for kids!

All the pools are cold except for the semi olympic pool, the door to the bathroom is not isolated, the massage is done by a third party so its difficult to book, stayed for three nights and never got a reply to my message trying to book one. We got bit quite a lot compared to not getting a single bite the seven nights we stayed in Alcudia. All small things but worth mentioning :)