This is our second time of staying at Hotel San Jorge, the gentleman receptionist who greeted us on arrival at around 1830 was cheerful, friendly and helpful. The hotel is ideally situated for the Ferry Port and is only a 15 minute walk from the marina and an area with lots of bars and cafes. The bedroom is clean, with comfortable beds and (since our previous visit) a new Grundig Smart TV; the towels are large (Brittany Ferries could learn something here - their towels are tiny). Breakfast is self service with coffee from "Nespresso - type" pods and a good selection of meats and cheeses and juices. Good value and a secure underground garage with large parking bays.

Can't think of anything.

Good size room, comfortable bed, ideal location for an overnight stay prior to boarding the ferry for our return trip to Portsmouth. Adequate breakfast, with good coffee. Very helpful receptionist. Secure underground parking cost €10 for one night. A few cafes/bars within a few minutes' walk, more in the centre though we didn't get that far (20 minute walk downhill) Would book this hotel again.

The bathroom could do with a hand rail by the bath for safe access, as there is a step up then you have to step down into the sunken bath.

This is the nicest most helpful hotel we have ever stayed in. We had a very warm welcome and all our needs and requests were exceeded. The rooms were very clean and the breakfast was really good. But the best part was the staff. They are all so friendly and helpful. If I had a hotel I’d like to think I could run it like this. The car park was brilliant and secure and very reasonably priced. We arrived unexpectedly early and within a short time our room was made ready without any fuss at all. The hotel is excellently situated in the town but it the rooms were not noisy at all. All hotel managers should take a visit!! We’ll certainly go back and wouldn’t hesitate to recommend it.

Nothing

Good location for one night stay before ferry. Basic but for above purpose....all was good. Secure parking was appreciated but at 17‰ the cost of our room for the night, it is relatively expensive: but street parking may have been impossible nearby anyway....depending on arrival time. Staff friendly and bilingual...which always helps. Room was clean.....beds (2 X singles) comfortable and warm room on a cold night.....as above.....great for a one night stay before the ferry. We easily found a small restaurant nearby for a basic meal ..... but overall, not a part of Bilbao that I would chose for a longer stay.

As a stopover is was fine.....my only "non like" was the coffee machine used at breakfast.....the coffee just was not hot enough for me. A small complaint overall and would not stop me using the San Jorge again.

Room was larger than expected although bathroom was a little small. Bed was a King size or very large double & very comfortable. Parking for my car was very secure. Exceptional choice of Continental style food at breakfast, as much as you wanted. Marked up as 2 star but have stayed in worse 4 stars. Should be upgraded.

Bit fiddly finding the carpark (under the hotel)

I was free upgraded to a suite. The room was large, had a large confy bed, with a wc large and well equiped. The room was cleaned every day. The breakfast was probably the best I had on a 2 stars hotel. The food was constantly being replenished. The locations it's quiet, safe, nice and with a metro and bus stop nearby. there are supermarket's nearby in case something is needed.

The room didn't had AC

Breakfast was good lots of choice for a warm day. Coffee good. Staff always helpful and accepted our attempt at Spanish and helpful in responding in English to help us out!

My bed was not as comfortable as I anticipated when I sat on it, when it felt as if it was going to be “firm” which is my preference, but sadly this did not prove to be so, and I could not find a reason for this, perhaps Iwas over tired from the trip from Javea.

The staff were welcoming and friendly. Breakfast was included and perfectly delightful. It's an older hotel so it's not the shiniest but it was a safe, cozy place to start my Basque adventure.

The location isn't the best but I was unfamiliar with the area before arriving. A few Google searches turned up a more lively area within a 10-15 minute walk near the hotel. But the staff are excellent! And it's a great room for the price.

it’s an old fashion hotel. second day breakfast didn’t go as smooth as the first day. there were nobody assisting and helping. there was no coffee and milk anymore and used tables were not cleaned up after .. we have to call the receptionist to help us which we think he didn’t really liked it. there were not much restaurants where you can eat like dinner or something in the area…

Very clean and comfortable and the breakfast (continental) had the largest choice of food we’ve seen in any hotel. Also the garage parking was a bonus as the car was full. Very close to the ferry port about 10 or 15 minutes away.

Nothing really except it does not have a restaurant, but being in town there are plenty around.