Bedroom was spacious and the bathroom generous. Staff were helpful. Restaurant and bar in the hotel gave us options to eat in an area somewhat devoid of restaurants. Relatively good location to get to all the areas of interest in Getzo.

Compared to other places we stayed in, this was by far the most expensive (more than double compared to similar in north Spain). However, it was the same for all accommodation in Getzo. The hotel was in a residential area and finding other places to eat required walking 20-30 minutes minimum. As a result, options were limited. It was hard to find by GPS and we had to ask locals.

Good sized room with excellent facilities. Staff were helpful, On site parking was very handy and ability to have a coffee vand pastry for breakfast rather than a full scale breakfast was welcome

Plenty going on in the hotel with events, football viewers and a bit noisy at ti,e s

The building is beautiful.

Installations could be improved as they are very plain. Bedroom is steril. There are no amenities in the bathroom, just soap. Mo shower cap, no body creams, which is a nice touch in any hotel.

The hotel was excellent, the rooms well appointed and beautifully clean and all the staff went out of their way to be helpful and friendly. The food in the restaurant was delicious and we can’t recommend it highly enough

Nothing!

This is a beautiful old building that is a very comfortable hotel. We had a lovely big room with a balcony overlooking the gardens. The bed was huge and it was very peaceful. The smart TV is a nice facility also. Food at the hotel is very good. We ate at the terrace restaurant and it was good value for money. Free parking was a welcome bonus

The cleanliness could be improved. While the towels and sheets were impeccable, the floors seemed like it was a while since they were washed.

Very nice hotel in a very nice house. Has a free parking. Staff is friendly. Location is good - near the port, in which restaurants and bars are located. You can order your breakfast on site, in which you can order drinks, coffee, cakes and tapas in the nice and efficient bar below (belongs to the hotel) in a few Euros per person - and it is very tasty.

Nothing

The beds were extremely comfortable. The rooms were serviced daily and were spotless. Brilliant showers with great pressure. Good local breakfast choices. Super friendly staff. Plenty of off street parking.

our first room wasn't up to scratch (damp ceilings with mould in the bathroom and bedroom) we requested a change and were immediately accommodated in a better room. I would suggest a room on the 1st floor as the 2nd floor seems to be in the attic.

A really nice hotel with a restaurant and a cafeteria, with big free parking and with decent amenities.

Just the room temperature: the heating is centralized and gets turned off in the evening, I was quite cold in my room indeed.

Good location, 10 minutes walk to the Getxo metro station (Neguri) which brings you in 25 minutes to Bilbao, and 30 minutes walk to the marina. Friendly staff, good parking facility, restaurant (no other restaurants nearby) and bar.

Bad or no internet connection in our room, which was on the 2nd floor. In the restaurant/bar/garden it was ok.

Best staff ever, came at 6 in the morning and noone asked nothing, Quick service Just One thing, the check out should be later, i was still partying and went away a Little sad