I can not recommend Servatur Hartaguna enough. Gorgeous rooms.Extremely comfortable beds/pillows. Staff are incredibly attentive and friendly.I wasn't aware before I visited that this is a completely non-smoking complex. I wouldn't stay anywhere else in Puerto Rico after my stay here,it really did exceed my expectations.

Absolutely nothing to dislike

newly opened so all new and clean and also adults only is a total plus -

whilst it was adults only there was one occasion were a child did appear although this may have been a staff members child

I really liked the apartment but will never book again with Servatur as they dropped us in the other older hotel / apartment for 3 nights. We didn't want that but didn't have any alternative. A so called upgrade with an apartment with jacuzzi was not what we wanted. So unfortunately we could only stay 4 nights in the booked modern apartment.

I really liked the apartment but will never book again with Servatur as they dropped us in the other older hotel / apartment for 3 nights. We didn't want that but didn't have any alternative. A so called upgrade with an apartment with jacuzzi was not what we wanted. So unfortunately we could only stay 4 nights in the booked modern apartment.

Really modern with good facilities, had everything we needed for a weeks stay. Check in and out was quick and easy, getting to our room they had put a big bottle of still water in the fridge which was nice as we arrived late. Provided with pool towels as well as normal towels which saved us from buying some as we only had a small luggage bag, maid service regular which we appreciated. The pool was lovely, not big but perfect for what we needed. Pool restaurant was average but we only ate there once. Balcony was a decent size with big comfy chairs. Beds were some of the comfiest hotel beds I’ve ever slept on. Shower was decent. We had a hire car and with parking on site we paid a €20 deposit for the barrier key to our space which was refunded after we left. Reception staff were friendly and helpful with any questions. Location is good being close to the main strip and big shopping centre, it is down a steep hill with lots of stairs so we walked down and got a taxi back for €5 which was well worth the money. Being close to the strip the noise with the balcony door open was quite loud but with the door closed it was really sound proofed, along with the curtains which blacked out the room completely it made for a good nights sleep. It was the perfect hotel for us and we’re already looking at going back next year, loved everything about it.

If I had one thing to moan about which is insignificant in the grand scheme of things it would be that there was no tea bags/coffee, I know it’s self catering but this would have been a nice touch.

Everything, even the breakfast was fabulous!

The surprise €150 deposit when checking in

Our welcome on arrival, the staff were fabulous,the modern room itself with a sea view, lovely blue towels in our room instead of the standard white, free pool towels, pool bar area lovely with a lovely sea view, food delicious and decent sized portions and value for money, cleaning service great. Ideal for a quiet relaxing holiday.

Pool a bit small, happy hour from 12 to 1pm which we thought a bit early. It's a very quiet apartment complex so it may not suit everyone.

Lovely hotel, very reasonable price. The beds were the comfiest I have stayed in for a long while! Free parking was also an added extra. Close enough to the town center to walk. Lots of steps on the way back but we enjoyed the exercise.

The pool bar closes far too early at 4pm.

It’s shocking that it’s only 2 stars, it looks more like 4-5 star level from the design and feeling. The pool is a bit small but it’s amazing, infinity pool style, with a view to ocean and city. We can’t wait to go back! Beautiful design, new building, solarium with all the amenities. Brilliant for the price.

Nothing

The apartments are new as they just open. Therefore, everything is confortable, nice and pleasant. It is also very clean and there is a private parking. The pool on the rooftop is real good.

The only improvement point would be the schedule of the pool bar. Indeed, the pool is open until 7pm while the bar closes at 5pm. It could be nice that the bar stays open until the closing of the pool.

Loved the comfort of the double sun loungers. The poolside bar did a fab lunch and the staff lovely and friendly. Beds lovely and comfortable oh and the pillows really good quality.

Cleaner arrived too early. She was lovely but on holiday for a rest