The Location is superb as it is in the old town where you are luck if you can stay there. The rooms are nice and spacious and cleanliness was top notch. The staff are friendly and very accommodating to ones needs. The other areas in the hotel are clean, accommodating and just feels good to be there.

I have stayed there previously and one of the things that brought me back was the superb continental breakfast except this time it was not. Previously there was fresh fruit (strawberries, raspberries) available and this time there was not. Previously there was mini pastries available (croissants and pain-aux-chocolat) and this time there was not. The breakfast this stay was just average and mediocre.

Lovely hotel in quiet historic location. Room was extremely comfortable and thought their practice of using "rags/old towels" to remove makeup, dirt, etc, was a brilliant idea, especially for those of us who were doing the Camino and were dusty etc.

We tried to get breakfast without reserving the day before and were told it was not possible as they would have had to order the bread. The breakfast consisted of yoghurt, pastries, bread, cheese, tea, coffee, all of which we noted were clearly still in plentiful supply as we checked out. This we found to be quite ridiculous!

Everything from the first steps into the hotel was exceptional. Luisa and Christina were very helpful, hospitable and friendly. We had a Superior room with a lovely view of the back terrace area. Clean, very comfortable and the value for money was above expectations. A heartfelt 'Thank You' to the staff for making our time in Santiago de Compostela special. Looking forward to coming back.

If you’re heading to Santiago de Compostela, especially if you’re meeting some pilgrims at the end of their journey, this is the perfect place. The staff is AMAZING (we ❤️ Christina). The rooms are sweet (get the one with the table in the balcony on floor 3 or the 5th floor treehouse). And the common spaces are perfect for groups to gather.

You’ll have to park offsite in a covered parking lot that’s 14Euro a night, but it’s not a far walk to the hotel, and it was easy to manage. Do let the hotel staff know you’re driving ahead of time so they can give you instructions.

The hotel is in an ideal location in the heart of the city near the Cathedral. Our room was clean comfortable and very large with a bay window sitting area. Beds are very comfortable and the bathroom large too. Staff were friendly and helpful - letting us leave our luggage before we even checked in. They also helped us secure a very early taxi to the airport. The breakfast is wonderful with an assortment of breads, yogurt, cheese, ham and lovely tarta de Santiago.

We had no complaints and would love to stay here again!

Very comfortable hotel in a lovely location to spend a few days relaxing after walking the Camino de Santiago. Within walking distance of the Cathedral and anything else in the city, but off the beaten track in a quiet side street. Wonderful bar/cafe (Recantos) across the street where we enjoyed very reasonably priced breakfast, drinks and tapas throughout our stay.

If you are a light sleeper, the church bells right next door to the hotel ring on a regular basis throughout the day from 8am. We stayed on the 4th floor which has VELUX windows and blinds which were not blackout. If you are a light sleeper and sunrise/noise bothers you, this may be something to consider.

The hotel is indeed very nice. The room had a very nice view and it was ok, clean. It is located in the center, so you'll have all the restaurants, shops, and the cathedral near which is great.

Even though the room was nice and the hotel was ok, the human touch is very important. We stayed 2 nights, and the receptionist on the first day was not great, was not helpful, in fact, a little rude. The other receptionist from the next day was very nice and very helpful... so I guess it depends... but maybe some people skills wouldn't hurt.

Pics are true to what you expect. The room was a great size with a table and chairs in the window. It was a sun trap in the afternoon. Was very close to the cathedral and the main area.. Had a bath and shower was strong with lots of hot water. I arrived on a Sunday, so a lot was shut, but minibar wasn't to bad value. Staff were really helpful.

It's small, really, but I was surprised there was not a bottle of water in my room except for the small one in the minibar. I had to go on a 20-minute walk to find a supermarket that was open as it was Sunday. Wasn't ideal after I'd just completed the camino. The window can be opened, but it was tough going. The air conditioning was also not great.

Hotel itself and location was wonderful. Lovely sitting area and gardens very helpful staff organising a taxi for early departure.

Maybe my fault for not asking but even though I was assured of a taxi and it came at the right time (5,39am) I was not given the taxi number or a phone I could ring if it didn't come and this caused me anxiety and a sleepless night. I also didn't want to leave the key behind and not be able to get back inside if the taxi hadn't come and when it did I was too flustered and left the key card outside for which I apologise. It wasn't too big a problem and worked out fine but maybe a system of a card or emergency number for the taxi might help a future person in my situation.

We took the train from Madrid and hiked to this hotel from the train station. The hotel sits in a square but it's super quiet at night. We were met by friendly staff at check-in. Our room was large with a lot of room for luggage. We had a separate sitting room which was nice. Everything was clean. Our bathroom was large. We had breakfast in the morning and we wished it had a bit more variety--but was good to get your day started. Close to all the city's attractions. We left our luggage with the front desk on our last day to finish checking out the city--which was nice!

Everything was good!