Everything absolutely fabulous - especially the upgrade to suite with spa bath - super! Service excellent, friendly and welcoming. Pool looked beautiful, although didn't use personally. Visit into nearby Santillana del Mar and then to Comillas for the gorgeous beach 15 mins away (recommended by hotel staff) absolutely worth spending time! Evening meal and breakfast great with excellent service. Wish we could have spent more time there. Having the privilege to inspect the classic car and bike collection a bonus!

Nothing!

The property is impeccably clean and there is a pool and spa facilities. we had great central AC and blackout curtains for sleeping in. the bathroom and room was a good size and I also had a small balcony. staff was friendly and the hotel was good quality.

when I booked, I was aware there was an extra charge for the spa but you have to pay $ €18 to go to the spa/jacuzzi/heated pool area for just a one hour slot. there is a pool that can be used for free on the premises but ultimately I think it would be better if the jacuzzi was just simply included in the fee. i ended up staying in Santillana a couple more days at Hotel Cuevas which provided amenities at no extra charge for a similar price.

Amazing hotel, absolutely stunning. Rooms are gorgeous, big comfortable beds, very clean. Staff were lovely and helpful. The spa is really lovely, one of the best that I have been to. Less than 5 minute walk to the village and restaurants.

There is no gym which may be a downside for some people.

Nice quirky hotel just outside the old part of the town. Easy to walk into the town and explore. Excellent final stop on a motorcycle tour of Northern Spain / Portugal and final stop before Santander ferry which is half an hour along the motorway. Plenty of available parking, decent meal.

Nothing to dislike

the room was very spacious with lovely attention to detail including robes and decorative towels. The staff were helpful and kind and there was an extensive choice of breakfast food on offer.

nothing

Good location on the road close to the old town of Santillana del Mar, about 10 minutes walking, where you can find restaurants or you can drive about 8 km to Suances beach with many places to eat. There is a private parking at the hotel. Room was good at the ground floor with terrace, very quiet at night. Good A/C and wifi. There is an outdoor pool but with no shades. The breakfast was good. The hotel is about 2 km from Altamira Caves Museum.

Really characterful place with traditional furniture and decor. Good air con, comfortable beds and a great shower. Breakfast really good too

The zealous waitress on duty for breakfast on the second morning demanding payment from us and another family who’d already paid. She marched us all to reception in a very distrustful manner which spoiled the stay somewhat. With hindsight perhaps it would have been better to pay for breakfast up front

Beautiful hotel with amazing views, very well maintained, lovely spa experience and very friendly staff. The restaurant was great and the food delicious. We also loved the antique car and motorbike collection. The room was beautiful and the beds very comfortable. Spotlessly clean. 10/10!

The room was great! Good breakfast, perfect for a little walk to the town! You get everything you need!

the room was quite loud, because the windows where to the street! And you could hear the pther guests as if they where in your room..

Beautiful hotel in a great location.

Shame about the builders yard at the front which can’t be helped whilst maintenance is being carried out in Santillana, consequently was a little noisy.