We had a stay in dec 2023 . The resort is beautiful. The rooms were large, clean, well setup. We were welcomed with a traditional band of flute and drum.We had the room facing the beach and pool. The hospitality by staffs were good. Had their buffet dinner and breakfast. A wide spread of buffet , totally value for money

They had a cultural show during my stay there , however it was held at 8pm, I think the timing should be adjusted as that is preferably time for dinner as well. There was also a brief dance show at the pool side, I manged to see from my balcony, I wish I was informed on the show so I could have a better view Even so I loved my stay

beautifully sculpted area with two pools and beach access. From the main area and downstairs restaurant you also have a great view on the Bentota Ganga. The staff is very friendly and helpful

The pricing is a bit too high (this is Sri Lanka and not Singapore for instance where you can book the Marina Bay sands for almost the same). Also they allow the guest to occupy the outside beds with towels for the rest of the day without seeing anybody using them accordingly. You would expect this at a cheap inclusive place. Just instruct people to take the towels with them otherwise remove them.

The hotel has a superb location on extensive grounds between the river and the beach. The beach is a very long stretch of fine sand, no stones, no corals. Beautiful sunsets. The hotel is also close to shops (the gem shop Aida is great) and restaurants. We enjoyed the complementary yoga by the river (put mosquito spray if in the evening). Breakfast is excellent, we loved the fresh coconuts. Good gym. Staff is great, whenever we asked for something, it was immediately executed (except for the bath salts ;) ) Thumbs up for Nilan at the cashier desk.

Almost no plugs in the room. One day, our water and coffee/tea were not replenished. There were bath salts on the first day, never again (even though we asked for more). Staff (esp. cleaning) were a little pushy for tips.

It was a two hour drive from Colombo and half way to Galle. The property is spacious with both estuary and beach frontages. The breakfast and dinner choices are most extensive and high quality. There is an enormous number of staff doing cleaning, gardening, table service and customer support. Maja of customer relations was particularly helpful and prompt when we asked for a two hour delay of our checkout time.

The only criticism I can make is 1. that the table service staff were too attentive constantly asking if we were okay and offering help. 2. We stayed in a Poolside room where the furniture could have benefited from some refurbishment. 3. There were never enough sun lounges on the beach so I dragged one from the pool area to the beach each day 4. The external paths were muddy after rain and there was no direct path from our room to the dining area. These were all minor inconveniences which did not spoil our enjoyable stay.

This is one of our favourite hotels in Sri Lanka. The layout of the gardens, between the sea and the lagoon, is magnificent. Geoffrey Bawa chose this spot very carefully and the new wings have been integrated well. Even if there are many guests, you can still retain a certain privacy because the grounds are so extensive. We particularly enjoyed a curated tour by Sanduni de Fonseka who has specialised in the work of the Bawa brothers and the art works on display - by, amongst others, Laki Senanayake and Barbara Sansoni. High-quality food. We have been to this hotel several times, and our overall experience, as always, was excellent.

We stayed at Cinnamon Bentota Beach Hotel from August 12th to 14th, and it was an unforgettable experience. The hotel is situated in a stunning location that offers breathtaking views and a tranquil environment—truly a perfect getaway. From the moment we arrived, the staff was exceptionally friendly and welcoming. Special mention goes to Sulochana and Deshan, who made our stay even more memorable. Traveling with two kids aged 3 and 9, we had specific needs, and both Sulochana and Deshan went above and beyond to ensure everything was perfect. Their attention to detail and genuine care were remarkable, and we were consistently impressed by their brilliant customer service. The facilities at the hotel are modern and well-maintained, offering all the comforts you could wish for. The rooms were spotless, with everything clean and tidy, making our stay very comfortable. And then there’s the food—simply amazing! Every meal was a delight, with a wide variety of dishes that were all excellently prepared and presented. The dining experience alone is worth the visit. Overall, Cinnamon Bentota Beach Hotel exceeded our expectations in every way. We highly recommend this hotel to anyone looking for a luxurious and relaxing stay in a beautiful setting. We can't wait to return!

We recently stayed at the hotel for seven nights, and I must say, it was a delightful experience for my family, including our two small children, aged 3 and 5. Although we encountered two days of rain during our stay, the incredible hospitality and thoughtful efforts of the staff truly made up for it. The staff went above and beyond to ensure our comfort, offering activities to keep the kids entertained even on rainy days. Every interaction was warm and welcoming, which made us feel right at home. The hotel facilities were exceptional—clean, well-maintained, and family-friendly, with plenty of options for both relaxation and entertainment. From the child-friendly pool to the spacious and cozy rooms, everything was designed with families in mind. We also appreciated the variety of dining options, which catered to both adults and picky little eaters alike. Overall, we had a fantastic time and would highly recommend the hotel to anyone looking for a memorable family getaway. Rain or shine, this place will ensure you have a wonderful stay!

“An amazing hotel with a pristine, clean beach and gorgeous lake views. Having traveled for 30 years, I can confidently say that the international buffet is one of the best I have ever seen. The hotel itself is outstanding, offering impeccable service at every turn. Each staff member greeted us with genuine smiles and hardworking dedication. Any issues were addressed immediately and with superb precision. Special mention goes to Nishan from housekeeping—a warm, genuine individual whose cheerful smile and meticulous work left a lasting impression. Shadi was an absolute gem, resolving any concerns with tact, diplomacy, and heartfelt customer care. Hasith excelled in guest relations as an exceptional tour guide, and Dharnaka, the restaurant manager, brought joy with his daily jokes and warm demeanor. Every team member, from the attentive waiters to the talented chefs, contributed to an unforgettable stay. The Spa Ceylon was outstanding, and I loved every minute of my experience.”

The location of the property is absolutely stunning. Pools are very well maintained. The river front is clean and well maintained. Hotel staff is friendly. The play hub for children is fun and well maintained. Food is absolutely delicious, and if I could give 100/10 I’d give it to food and breakfast spread!

A big cockroach in the room. Mosquitoes in the room. Housekeeping takes a lot of time to deliver bottle of water. Nobody receives calls on reception. I had to go to reception to complain. If there’s a wedding happening at the resort, other guests get a second priority treatment.

The warmth of the staff and service and the amazing hospitality. The fresh chapatis and special dishes from Indian chef sunny. We were honoured to spend time with exe chef sanjeewa and sous chef mark, so passionate in providing healthy delicious food for guests. Piyumi was always available to make arrangement for excursions and offer advice and we always looked forward to the chat at dinner. Nirusha and the rest of the restaurant staff bought a family warmth vibe and we loved our daily chats. Shadhi made sure all our needs were met and our stat was perfect.

Nothing