Everything was perfect. Beautiful setting and the best place we stayed in Sri Lanka.

The main building with the colonial style takes you to another era. We liked how it was untouched through the years. We stayed at the wooden bungalow under the trees and it was very spacious and comfortable. Nice bathtube with view to nature. The gardens and the pool were beautiful, we didnt swim because it was always windy and cold at this hill, despite that in the rest of the country the weather was hot. But we liked this chilly weather on the hill.

The staff were kind and helpful but we felt like they need more manpower. They were running everywhere to manage everything on time. Sometimes breakfast or meals take time to prepare. Also we were not excited with the variety and the quality of the meals, having read the critics of other people we were expecting something more homemade and delicious but everything was just average. Wifi was quite poor, was ok for us but not recommended for someone who wants to work online. It is a 20min drive to Kandy, the road is quite good.

The property is a gem, beautifully set in nature, offering a serene ambiance in an elegantly converted old bungalow. Ideal for those looking to disconnect and immerse themselves in tranquility. The culinary experience was top-notch. With a variety of set menus to choose from, the quality and taste of the food were exceptional.

A significant point to note is the poor reception in the suite, impacting both mobile and WiFi connectivity. This could be a concern for guests who need to stay connected for work or personal reasons. Outside the suite, the reception is somewhat better. The path indicated on Google Maps is a steep, uphill challenge, especially for two vehicles passing at the same time. I recommend taking the alternative route via Kandy town for a safer and more comfortable journey.

We booked this place 1 hour before the arrival, as the initial hotel we booked in Kandy was absolutely horrible despite the good reviews. However, this place was magical. It is on top of a mountain, and you get the most amazing views and complete peace and silence, which is not guaranteed in the city. Even though we booked just 1 hour before arriving, the room was perfectly made, and the staff was extremely kind, welcoming, and accommodating to all our wishes. The food was super delicious, and it was beautiful to wake up with the views of the sunrise. If staying in Kandy, I would definitely suggest staying here.

Everything was great, and if something wasn't, it got fixed immediately. As we were traumatized by the horrible hotel we had to leave, we were very picky. As Sri Lanka is extremely humid, sometimes elements in the bathroom can discolor. We asked if something could be done about it, and the staff immediately changed the silicon in our shower while we were having lunch. So if something might be wrong, you are guaranteed to be taken care of and not worry about anything. Wifi was also a bit weak, so this might not be a place if you need to do some work while on vacation.

The Mountbatten was absolutely beautiful!! Set in wonderful gardens, with stunning views overlooking the valley and tea plantations. The gardens and main house were immaculately presented and beautifully decorated, with a wonderful colonial feel. The pool and outdoor terrace were both lovely and the food (especially breakfast!) was fantastic. I would also highly recommend their Ceylon tea which they grow, absolutely wonderful! The pool was also beautiful but sadly we were unable to swim due to heavy rain during our stay. We stayed in a villa and it was wonderful, very peaceful relaxing and spacious with great facilities and well appointed.

The little bungalow/ chalets were lovely and spacious overlooking trees and vegetation. Bathroom was huge with Ayurvedic toiletries supplied. The employee who served us was very attentive and showed us around the gardens and was very helpful with my food intolerances at meal times. The pool was stunning with amazing views

The chalets could have been better if they had better lighting as they felt dark inside . It was hard to read at night as the lighting was soft and not focused and functional. They also had a mix of plug sockets which was rather co fusing as the kettle didn’t actually fit in its plug! There was a sauna near the pool but it didn’t work.

Simply amazing place. from the way we were greeted and treated throughout our stay to impeccable garden and stunning views from the pool. This place really deserves to be 5 star hotel. hotels historical touch is a real bonus, and staff were professional, helpful and chatty when needed yet not too bothering when we were just enjoying ourselves. our butler Sagar (Sajar) was excellent, it was pleasure to chat with him, he arranged everything we needed. chef prepared our meals to our taste and was willing to make any changes to tailor the meals according to our kids dietary requirements. even offered us meals that aren’t on the menu. when they heard that we enjoyed dosa in Kandy, our butler arranged with chef to cook it specifically for us. we stayed in hotel much more than we were planning to. also we were positively surprised by food menu price policy, it was definitely perfect value comparing with other places during our six weeks in Sri Lanka.

The staff were so attentive to every need. The chalet we were in had an amazing view of a jungle type forest so felt very private and remote. The chalet was gorgeous with double ended bath and a shower. The bed was so comfy. The food and service here were outstanding. Really nice to read about the history of the bungalow. Our driver was allowed to stay here.

The swimming pool was quite cold as the heater wasn’t working. The sun loungers were in the shade.

This was such a tranquil place and we are so happy we started our holiday staying here, the staff were all lovely and helpful and our personal butler Kazum was an absolute star, such a lovely helpful man who just couldn’t do enough for us.

The entire property is steeped in history and has kept its authentic original charm, the only thing we could mention was the TV either didn’t work or needed instructions for me to understand, and blue tooth speakers in the room might be a nice touch, the shower was a little difficult to set the temperature and needed a gentle touch, but this is being very picky and didn’t affect our stay.

You will be lost in the forest after 15 minutes drive from Kandy. You will see the mountains, you will hear the birds when you wake up. The hotel provided an extra bad for our daughter - nice. The ambience and welcome were in colonial tradition. We had the 7 course dinner which was good after a relaxing day at the pool. Women in traditional dresses were collecting tea leaves from a small tea plantation in front of our chalet.