Very comfortable beds. Close to the old centre and the station.

There is a club downstairs and the music was so loud that the floor was vibrating to the rhythm. The entire building appeared to be moving somehow.

The staff was very friendly and helpful. Checking in and out was an easy self service process, and the staff explained everything clearly ahead of time. The location was convenient, close to the train station, and has many food options around that open late. The area felt safe to walk in the night. Overall, this is a nice place for people looking for a night to stay before they catch the Glacier or Bernina express.

The shower was difficult to use. You have to press the valve every two minutes to get water out, and the water never gets warm enough for me to take a shower in the winter. Also, the mattress is not flat, I felt like laying down on a conveyer belt.

Check in was easy and the instruction given to retrieve my keys were given well in advance and we're easy to follow. Nice sized room and very clean. Communal shower/bathroom was also clean. Had access to British TV stations through the TV which was great. Beds were comfortable and room came with a large fan. All in all I had a very nice stay at VIVA Hostel.

Only 2 spare plug sockets in the room. With having the fan plugged in that only left 1 socket free. Since the room was a triple room, if there were 3 people staying in it at one time the lack of plug sockets could be an issue.

Central location, friendly and well equipped hostal. Had separate bike store which was great. Despite outward appearance the hostal was well decorated and we had a comfortable room. Shared bathroom was clean and close to room. Access instructions clear and easy.

Signage at front could be more visible so easier to find. Very busy road in front of hostal, need to take care with trucks and buses very close to pavement.

Very good location near to the station and the old town. It's much nicer inside than it looks on the outside. Facilities were very clean. The room was very big and warm. Remote check in with key card worked fine for us, tho we did meet people who had struggled with that system. Very quiet, even tho plenty of people staying the night we were there.

It would have been nice to have access to a kitchen, or even just a kettle. Although it didn't affect us, I think the fact that on some nights the attached nightclub is open till 3.00am should be made clearer.

We booked the single room for 4. Room and general facilities were very clean. Shared bathroom and shower facilities were very clean. Location was very good; old town within walking distance.

The provide room did not have A/C however they did provide a fan. The central shared areas did have A/C so you had to leave the door open to cool down the room or open the window for ventilation.

I stay in 18 person room, but we were only 4 person's there, so it was definitely comfortable. I don't know how it is in a high season. Beds comfortable, clean bathrooms, sockets near bad.

It would be nice to have small kitchen korner with Kettle and some items for preparing sandwich. Also for such a big room would be great to have some lamps near bed.

Very nice and cozy. Well organized and clean. Easy to find. Staff from the club helped out to find the keybox. I was even lucky enough to be the only one in the sharing hostel room. Some board games displayed for use. Clear directions. Overall very good.

The fact that the club is just below and the music, especially the bass was way too loud at midnight. It was not the best thing to fall asleep to.

One of the best hostels I’ve stayed in! Spacious dorm and luckily for me only a couple beds were booked in the 17-person room. Very comfortable beds. Places to relax, board games, a computer at disposal outside the room. There was a kitchen I was allowed to use after asking the friendly staff.

I did not know that the place is also a club in the weekends - I was there early in the week but it might be worth noting for other visitors Thursday-Sunday. Also worth noting is that the reception staff works mostly remotely.

Central location: about 10 minute walk from the train station. Quirky decor. Board games available in communal areas. Easy self check in. Comfortable mattresses.

Our room smelled of cigarette smoke. The carpet in our room looked tired and had several stains on it.