We booked it because of the spa facilities but the room, restaurant, and breakfast were also amazing.

The bed and pillows could have been a little more comfortable

Every thing

Dinner was bad, a little choice not tasty and expensive

Fantastic! Beautiful views from every location, room was extremely clean, fresh, and inviting. They provide totes, pool/spa towels, flip flops, everything you could need to enjoy their facilities left inside your room. Very easy to navigate with our dog as well. The spa & pools were pristine. Certainly a place I would have loved to stay even longer!

The food at the restaurant was actively bad. The views from the restaurant were amazing, but if you're having a romantic evening I would recommend any other restaurant nearby.

We loved our stay here over Easter, beautiful views, gorgeous spa area, quiet mountain location, great breakfast. We enjoyed visiting local grotto restaurants for dinner in the evenings. Great location for hiking and cycling (with bike storage). We will definitely return!

Be prepared its a good 15 mins drive up the hillside from the main road, this suited us because we liked the escape from the lakeside crowds. We would like the spa to stay open a little later in the evenings for more time after hiking etc to relax.

Spectacular view, exceptional SPA facilities, great breakfasts, nice, clean and comfortable room with a beautiful view, professional staff.

Maybe the only thing that I can say I wasn't a great fan of was the restaurant, although I would say our experience wasn't as bad as some of the comments on google. However, I would say it is surely overpriced, even with the Swiss price standards. To be fair, the food was good, but nothing special, and the service was also good.

It is very easy to see why this is a sought after location and property for a get-away The drive up from the bottom of the mountain to the hotel is as scenic as it gets If you're into your cars/racing, you'll be greeted with corkscrews and hairpins We upgraded to a room with a balcony and the views were nothing short of breath taking and astonishing The transition between the rooms was smooth and hands-free The amenities at the hotel are absolutely immaculate - spa, swimming pool, sauna, steam room, and numerous other features in the spa, spacious, were hygienic, clean and well kept The staff were friendly, welcoming and helpful, they greeted us on every occasion, recommended local attractions and shops The property/hotel/rooms are super clean Atmosphere and ambience of the hotel is lovely and peaceful throughout the day

Slightly on the pricey side, but understandable! Menu at the restaurant is a little limited, would be nice to have more options for veg/pescatarians Room service is limited with charges for any requests, such as additional bottles of water/towels etc There was some construction work going on nearby the hotel that made it a little noisy during the day, but not an issue overall

- Beautiful views of the mountains and lake from the hotel - Lovely room - Staff were friendly and welcoming - Very good breakfast - Great spa facilities - Lots of hiking routes direct from the hotel - Would stay there again if looking for a peaceful hotel with a nice spa.

- The dinner menu in the Bistro is quite limited. - Buses are every hour down the mountain to Lugano. This mostly worked fine for us but it meant that we ate in the hotel every evening, whereas otherwise we would have tried some of the restaurants in the nearby villages. - The pillows provided were very very soft. They do have a pillow menu which we should have used to switch them over to ones we preferred... but we didn't.

Our room on the top floor had a large and open terrace, offerring a lot of light through its floor-to-ceiling sliding doors and a spectacular wide view to Lugano and its lake. In the morning you could just watch the clouds lifting and clearing the horizon. | The room had adequate size and it was well equipped. | Large and tasty selection for the (included) breakfast. | Parking was on site, close to the hotel entrance. |

Nothing to add here.

Fantastic customer service and accommodating my request by Francesco,Giuseppe and Rebecca. The view of the Lugano Lake from the Hotel is exceptionally beautiful. Definitely a great place to relax, meditate and reconnect with mind, body and soul. Lastly, thank you for the lovely surprise birthday gift, that was super thoughtful and made my day. Keep up the great work and Kudos to all the team members. 😊

None

Beautiful location overlooking Lake Lugano. We were welcomed and fully informed of all the hotels facilities for our use during our stay. Very friendly and helpful staff. We paid for a room with a view of the lake and it was stunning. Comfy bed and pillows, Personal slip on jandals to use to walk to the pool, nice touch. The outdoor pool area was lovely. Free pass on the local bus to travel the 20 minutes into Lugano rather than taking our car as parking in Lugano is not easy to find.

The evening meals at the restaurant were very expensive and unfortunately both our meals were overcooked.