Upon arrival we were greeted by Irena at the front desk who was really friendly and helpful. It was nice to be given a welcome drink after a long day of travelling. The room was a good size and the bed was comfortable. Although the bathroom has glass walls, there is a curtain that can be drawn around for privacy and the toilet is in its own cubicle. Breakfast was very tasty and there was a good selection of food. You could also order eggs to be freshly prepared.

The hotel is located on a hill so it is a bit of a climb to access if you don't have a car. Travellers with mobility issues should be aware of this.

Amazing decor and setup! We stayed in a regular double room but with the high ceilings and the semi-open bathroom, it looked and felt very spacious. The room was surprisingly very quiet despite the hotel being close to a railway… breakfast was very tasty and I appreciated the fact that it was included in the price of the room and available until noon. And of course the breakfast room/restaurant was very spectacular. The staff was welcoming, friendly and helpful.

Not much to highlight besides maybe the small fact that we didn’t have the chance to try the rooftop pool because it was closed for summer maintenance. But we did get free passes for the local Badi - just ask the staff!

The breakfast had fantastic choice and was always delicious. The location was great as it was very close to the centre but far enough to have quiet time and be away from the crowds. The hotel was absolutely beautiful and especially the library room where we enjoyed our meals every day. The location is fantastic for walks. The staff extremely friendly and helpful. The spa that is attached to the hotel an absolute treat and gives it all an extra sense of luxury. Amazing views from the outdoor pool and so nice to just to go straight to fur room after such a relaxing and pampering experience. We will definitely go back again

The staff are great and professional. Very polite and kind. The spa is great. The room is well designed.

There were two main things I didn’t like about this hotel. For the price you’re paying, the spa could easily be included in the room rate—especially considering that the spa experience is truly extraordinary. The second disappointment was the breakfast, which was surprisingly poor and underwhelming for a hotel of this caliber. As for an improvement, adding a glass door to the bathroom would be a great idea—it would provide privacy and help minimize noise from the sink and shower, making the stay more comfortable.

Fantastic hotel, nice room, warm and professional welcome with minimal waiting time. The hotel itself looks very special and very stylish. It is a half an hour walk from the HB train station (or 15 minutes by tram). The spa is in the same building, the rooftop wellness area is amazing. The breakfast was also very enjoyable, fresh and available until noon! The gym is very special and I really enjoyed my time in this special room. The surrounding seems also to be a good area for jogging but as it snowed I did not have a chance to try. Also after checkout we still could go to the spa and it the changing after was very well organized. We understood that spa costs extra - but for that we could use the spa for 24 hours - therefore we could go twice. The spa was not our style in general but it is definitely worth to try it once and it is very beautiful and special.

Very small detail: would be great if there was a mirror in the gym (not sure if possible due to the special room). Just to add: It is true and known that the hotel is not in the city center (but not very far either), so a bit of travel needed for restaurants/bars. In general I find the hotel fantastic & amazing but it is very expensive.

The staff at this hotel were some of the most polite and helpful I’ve encountered in all my travels. Thank you for welcoming me so warmly, for providing a fan when it got hot, and for giving me an iron to get my clothes together. The library at this hotel and lounge space is incredible! I literally could stare at the books and people watch from the stunningly decorated lounge space.

Gosh, the central AC system was on eco settings so it didn’t get as cold as I would like, almost to the point where I was sweating and uncomfortable. The shower also didn’t stay on and kept turning off every couple of minutes so difficult to work with

The hotel is beautiful, clean and designed. staff is very nice, and breakfast was great, with lots of options. dinner and lunch at the lobby restaurant was very good, and at a reasonable price. location was great for us, one tram away from everything. not city center but we liked it.

we had a few issues. first, after making the reservation we got an email saying that the pool will be closed during our stay, which were very disappointing. During our stay, the room we got had a sewage problem and the windows were facing a wall, so we had to switch rooms. Also, on the first day we had no hot water. the hotels showers has no privacy. it is a transparent glass with from all sides with only a curtain from the room side. so anyone can open it. not quite suitable for families with small kids or friends.

We chose B2 Hotel as a place to relax and get acclimated to jet lag before the rest of our trip through Switzerland. The big draw was the spa facilities at adjacent Hurlimannbad Spa. We loved the rooftop pool overlooking Zurich. The hotel itself had a trendy cool vibe. We felt very taken care of. They have a great breakfast.

B2 Hotel offers a special entrance fee to the on site Hurlimannbadd Spa and there could have been more clarity online about how the special pricing works--because it's a fantastic deal. We got all the information finally after a few emails back and forth with the concierge. The Hurlimannbad Spa itself (which in the end we enjoyed) didn't have the best Customer Service.

We had an excellent stay at this hotel! The room was clean and very comfortable, which made our stay truly enjoyable. Cleanliness throughout the hotel was flawless. The location is perfect for those seeking peace and quiet—the hotel is situated in a very tranquil area, ideal for resting away from the noise of the city. We are leaving fully satisfied and won’t hesitate to return.In addition to the perfect room, we were charmed by the lovely Library lounge, very cozy and pleasant—just perfect for relaxing at any time of the day. The spa deserves special mention: it offers different baths and pools as well as the pool on the roof top with a stunning view over the surrounding. It was a true moment of relaxation with a calming atmosphere and top facilities. An ideal place to recharge, and we’re leaving delighted!

There are no places as restaurants or bars in surrounding.

The Hotel is located less than 15 minutes from the city by train and it is then a 7/10 minute walk to the hotel. The lobby is unique in nature with a community laptop hot desk area for business people which is set in a calm setting near reception. The restaurant and bar are adjoined and is set in a library setting with 3000 books around you. Very unique and interesting setting. Leonardo who is one of the staff is the pick of the bunch and is just a natural customer service individual. who has talent. The room is spacious with a wonderful bathroom and set up is really good. Still looking very new with good linen.

The only thing i didnt like is the so called spa that does not belong to the hotel, but is shown as a facility. I did book the hotel because of this, however as it is open to external people, when i looked in the thermal spa it was like looking at an episode of 'Love Island' with tons of people all climbing on one another, so the facility is not really that nice to be in. I did have a look at where the seating area was and snack bar, but it was so hot and i had to leave within 2 minutes. Its not the hotels fault, but if people are coming here to enjoy the thermal spa, beware of the spa as it may not work for you.