Rooms were clean and spacious, loved the comfortable beds and bathtub. I slept well every night. It is worth staying here just for the breakfast buffet which featured freshly made eggs benedict, taiwanese egg rolls, lu rou fan, various types of porridge, fresh juices and variety of fruits, crispy chicken roll was amazing, and there was even hot soymilk with fried doughsticks so you don’t have to leave the hotel for the local breakfast experience. Chefs at the live stations were very friendly. Area was quiet and peaceful and just across the road from the metro which links to both green and brown lines. Taxis are easily available at the front door. There are some nice eateries about 10-15 mins walk away.

Not many eateries close by. Or maybe it was just the 35 degree summer weather that made it tough to walk to the restaurants. The gym was pretty small and not well equipped. Couldn’t control aircon temperature in the room. Seems like it’s centrally controlled.

The hotel was understated modern elegance--just the way we liked it. It had both Japanese and Taiwanese sensibilities with the decor, service, and ambience. We were so pleasantly surprised by the interior. The outside is a nondescript block, while inside is a quiet elegance without being ostentatious. The central atrium design is well-done (not blingy but clean, modern, and Japanese-inspired). The carpets throughout were super thick & soft and sound dampening. The service was very professional, prompt, and excellent in delivery. We took advantage of the buffet dinner deal with our rooms and were blown away by the dinner at the All Day Dining hotel restaurant, Brillant. The restaurant itself was spacious, comfortable, and modern, while the food quality and selection was outstanding--it actually went beyond our expectations. It had such a wide variety and it was done in a sanitary fashion. There were sashimi, sushi, cold dishes, Taiwanese, Thai, Mediterranean, British, and fried foods; the Haagen-Daaz and Green Tea opera cakes were amazingly good. We left from dinner uber satisfied. Rooms had wonderful amenities including branded, beautifully-scented shower gels and shampoo/conditioner, a Kohler bathtub, a separate shower, a Toto toilet, a weight scale, hamper, hairdryer and the other basic bathroom amenties. They had bathrobes and a 'night gown' as well. We reserved a swimming slot in the morning and enjoyed the lap pool (2 lanes and 4 feet deep throughout which took the pressure off having to tread water when tired). They also kept the pool clean and not overly chlorinated. I was able to borrow a swimming cap and goggles from the lifeguard. The location was superb. It was centrally located to the activities we wanted to do nearby so for us it was perfect. Overall, an excellent stay which I would recommend as well as consider to stay again in the very near future when coming to Taipei the next time.

The only flaws were: 1) The lounge chair in the room was too small and topples over easily (need a foot stool), the lighting was a little lacking, and the mattress was still a little too firm to our liking but otherwise very comfortable. The Buffet Breakfast at the same dining restaurant was also a little lackluster coming off an unbelievable Buffet Dinner experience. We had high expectations for breakfast because of the dinner, but unfortunately, even the basic breakfast items like scrambled eggs were just so-so, the chicken sausages tasted terrible, and although there was some variety, the only things we found palatable were the eggs benedict, cold cuts, and some of the pastries.

Breakfast - lots of options with at least 3 cooking stations. Fresh fruit, salad, several different fresh fruit juices. Executive lounge access provides complimentary snacks and alcoholic drinks from 5pm. Good place to work and relax

Swimming pool was not open due to maintenance - they should state this on Booking.com so people who choose this hotel for pool only can choose somewhere else. Gym is tiny for a hotel of this size. Its appears to be an add-on just to ensure the hotel retains 5 stars. Given its popularity at 6:30am the hotel should increase the size and add designated free weight and cross trainer sections.

Practically everything was fabulous: the service at the front desk when checking-in and checking-out, the gym/sauna (too bad the pool wasn't available--they said till the end of June), the well-equipped & super comfy room (with more than enough space), the SUPER-fantastic breakfast with almost anything we wanted to have (they knew how to manage the big clientelle well; I adored their freshly-made blueberry danish, cooked bacons, smoked salmon + veggie drinks/yoghurt; my friend enjoyed all the noodle dishes--with fresh chillies), and good location (a few blocks from MRT station & bus stops are almost right in front; not far from a night market--forgotten its name). I also liked the hollow middle part of the hotel, reminding us of a good cruise ship. Finally, we must mentioned two names (among others) at Brilliant Restaurant whose service and hospitality was really great: William and David. BIG THANKS, hotel staff, for making our stay the best.

Just two minor things: (1) the fact that the swimming pool was closed for the whole month--but we made use of the gym and sauna (with the steam room, 1 hot water pool & 1 cold water pool) instead; and, (2) the check-out time at 11 am.

My mom and I had a long stay (over 1 week) and the cleaning staff was very friendly and accommodating. This little cleaning robot runs around the hotel cleaning the floors, and I thought it was super cute whenever I ran into it. Overall the hotel was very comfortable and the atmosphere is pretty nice.

Mom and I used the gym and during this time, a family with young children came in and played in there like a playground. The staff knew there were no children allowed in the gym but they did nothing to stop it. Another thing I didn't like was how rushed the breakfast is... I personally like to eat a bit late and the waiters would come around and tell me constantly that breakfast is over at 10am.

The location is very convenient because its quite central to everything (Taipei station, city, etc). The beds are very comfortable. the doona cover is very plush and seems to be changed per customer (instead of some places that only use one cotton sheet that lays beneath the doona). The bathrooms seem to be newly renovated and very clean. In the bedroom there’s no need to use a universal adaptor! very convenient. The breakfast service is also very nice. Local, fresh fruit and hot eggs were appreciated Although not all the staff understood English, they all tried their best to bring me someone who could.

The check-in/check-out process was smooth, staff were very friendly and trying to help all the time, while being very respectful of your decisions and privacy. The breakfast was OK. Lots of choices, well-cooked dishes, nice environment. The bar at 3rd floor was providing good service until mid-night.

The fact restaurants were serving food until 9:00 or 9:30 was not convenient. The food and snack provided in the executive hall could be a little of higher quality. The coffee was awful there.

Located next to Nanjing Fuxing MRT. All personnel are excellent and dedicated. The Front Desk, the Concierge, the Housekeeping were all superlative. Spcl mention - Eva of Concierge team who was extremely attentive and looked out for us. Helped make our visit stress-free. The chef at the breakfast counter made vegetarian noodles for us. Truly grateful.

Restaurant closes at 9p.m. No way you can order any room service after that. Only one restaurant at the hotel offers limited vegetarian options. Time to change that.

Super location! In a 5-minute-walking-distance, there are many bus stops (one right in front of the hotel) and tram stations for the green and brown lines (easy access to Taoyuan Airport). The night market and many good restaurants are nearby as well. Staffs at the main entrance and lobby are also excellent, very very friendly, kind and helpful. The room is spacious enough for two and comfortable for a short stay.

The quality of the food for breakfast can be improved. Cleaning in the room and amenities are not at the 5-star-standard.

The location is very convenient especially if you plan to take the subway system. It is located at the intersection of two major lines. The subway stations are all within walking distance. It is also very easy to get a taxi. Even in the early morning, there is usually taxi waiting on the premise. Also the staff is very helpful to help get a taxi from the street when needed. Also within walking distance to a lot of amazing little restaurants.

I can't think of anything to improve. The service is great.