The staffs are quiet friendly. We are groups of 12 with wheelchair user so they offer us an upgrade for all of our rooms. My family are happy enjoy the environment although the facilities are a bit old but overall is still okay. The breakfast provided are quite delicious.

There need a walking distance about 15-20mins from the property to the area of restaurants. It is still okay for the young one to walk around for foods, but not friendly for those old folks. The facilities in the bathroom are quite old.

This was a real charming place. The staff that greets you in the lobby is extremely attentive. They take very good care of the hotel. Our rooms were big, and had a bath that could be filled with the local hot spring water (our whole reason for staying there!). We paid extra for breakfast but it was worth it. Location is within walking distance to everything in Beitou. We enjoyed our stay very much.

These are little things, but the rooms could have used more electrical outlets and more places to hang things.

We had our own hotspring bathtub with smelling like sulfer. Very big specious room with double beds. Friendly staff.

It was a bit strange that the wall and doors between the room and the bathroom were from glass. Of course, there were curtains for closing the view, so it was not a big deal. However, it is useful to know for those who will book.

The environment is very cozy and tranquil, room with hot tub , and teas for guests. The staffs are friendly and caring. A few tourists hot spots are just located nearby and can be reach by foot. If you want to have an evening walk after the dinner, you can stroll around the area, the streets are very scenic ,quiet and beautiful in the night . My family enjoys having the English style breakfast served by the hotel. Great escape from hectic life in this hot springs area.

WiFi connection is weak.

Very friendly family run hotel with helpful staff excellent breakfast. Having the hot spring bath on every room is areal plus as you can soak in after the long day

Hotels is well maintained but starting to age a little

Location was in quiet area. Hotspring bath was very good. We were given an upgrade to a better room.

There were no lifts to upper floors so it was hard to drag up the luggage for the elderly members of the family. If you are walking to this place from train station, be prepared for long and tiring walk up the slope especially the last 100m to the hotel.

Peaceful, beautiful and refined. This place is truly a haven of tranquility and ease for any weary traveller. Breakfasts are outstanding, the library is a study in good literature and the facilities are faultless.

Location is near tourist attractions in BeiTou. It has a private onsen in each hotel room with direct hot spring water piped in.

A bit old, toilet basin not clean. Room was dusty behind the TV, floor & around the bedposts.

Staff are very friendly and we got upgraded to a bigger room. The hotel provides good quality toiletries and the hot spring bathtub was very good.

The building has no lift so it's a bit hard for us because our room was on the third floor. Staff offered to carry our luggage but she is tiny and two of us can manage.

large bathroom with the Japanese style. very friendly staff. personal hot spring for room guests.

air conditioning didn't function well in my room so my partner was sweating during his sleep.