Staff were friendly, facilities and amenities were good. In the lobby there was a free laundry service and breakfast provided but we didn't use it. In our family room we had free Doritos snacks, tea and coffee as well. Toilet was also the heated type.

Hotel parking was omg. Only 12 spaces to fight for and it's a first come first serve thing. What's more, the underground space is not very big. I wouldn't choose this place if I'm driving. It was the only place where the staff required us to show all the occupants' passports. There's no lift from the underground garage to the lobby so you have to carry your luggage up the stairs.

Staffs are so kind. Facility is clean. Close to Japanese school. This is good for the family who moved to Taipei. Children can easily go to school from hotel in a temporal period before you find your apartment.

I asked the reception to carry my baggage from room to 1st floor one day ago, but they didn’t appear. I needed to make another call to remind it.

we were there for several days, so we appreciated the free washer and dryer. the front desk monitored the machines so no one customer could tie up the machines. we also loved the breakfasts

just be aware there is no separate closet, though there is an area with a clothing bar to hang clothes. Also, there was no bureaus or drawers to put clothes. We use packing cubes, so not a big deal, but for some travelers, it could be.

One of the few hotel of this level located in the hard of Tianmu. Friendly staff, good buffet breakfast. Good overall price quality ratio.

One evening, the occupants of the neighboring room were quite noisy. This revealed that sound isolation is not at its best.

The hotel staffs are really nice, and the room is very clean and comfy. Located in the downtown Tienmu, the hotel provided with great convenience yet very quiet in the neighborhood at night. I had a wonderful stay and will sure book it again.

The soundproof isn’t good enough. We can hear the phone vibrating and shower running next door. But we didn’t hear any chatting or further noise. And fortunately the guests are really quite at night so not a big problem.

good breakfast, food available within walking distance. staff are very polite and very helpful.

bed was too small for us, need a wider bed.

Breakfast were awesome, and hotel staff were really friendly, very convenient location.

Overall facility, the staff, and food is great!

The location was a bit hard to commute. Check in time is late afternoon. (3pm)

The rooms are clean and washing machine and dryer usage is free

The location is not close to MRT

The bed was very comfortable. The bathroom is nice. The location is good.

The room is not very spacious and has little storage