The staff was soooooo kind that they let us check our luggage’s for one more day after we checked out!!! It saved me sooo much headache finding a locker somewhere else. The room was spacious and quiet enough.

It was a bit older and the bed made squeaking noise every time I turned. The bathroom was a bit weirdly designed that the water kept leaking down to the floor from the side. The location is very close to the MRT station but not close to the exit with the escalator, so if you have heavier luggages, you might want to come out from a farther exit and walk to the hotel. Otherwise, the stairs at the closest exit can be a great workout haha…😅

Most staff can converse in English. Place is clean and near the metro.

Enjoyed our stay. Most of the staff can converse in english. Accomodating and helpful. Rooms are clean and good size. It was hard to find 3 single bedroom when I was looking for a place to book, lucky to find Santos Hotel. Only 6 minutes walk to metro, there's a 7/11 store beside and lots of places to eat near the metro station. Overall we enjoyed our stay at Santos hotel.

- Location is not difficult, but it is a fair bit of walk from the nearest train station - reason being, the nearest station exit has no lift, and the one with a lift is another street down - Not right smack center at Taipei Main Station, but a couple of stations down and near to Shilin Night Market, easy enough to get around - Room was spacious, clean and while room was rather dated, was functioning well - Staff were welcoming and helpful, on their feet to assist when I couldn't handle my groceries - Price is decent overall, but would definitely be helpful to have some facelift to make it better

- Pillow was a tad too soft and flat, and the add-on bed was extremely stiff

The location is near MRT station. The staffs are friendly.

The bathroom floor is slippery if the floor is wet.

They are not cleaning the room everyday.

The Santos Hotel is conveniently located near the MRT train station, with just a 3-5 minute walk, making it extremely convenient to access all of Taipei. The staff are very friendly, and the housekeeping service is second to none, ensuring your room is kept clean and tidy daily. I will definitely choose this hotel if I visit Taiwan in the near future.

I encountered guests in the next room who were inconsiderate and disrespectful, making excessive noise after 10 pm on two occasions during my 13-day stay.

The room is big! I like the staff. They are very friendly and accommodating. We didn't feel any negative vibe from them. I love that they replenish the freebies everyday, even our bath towels. It's very clean and cozy.

During checking-in, there's an instruction at the lobby desk regarding the room cleaning service. It says there's a schedule, like every other day only. It's quiet uncomfy because every night we came home from our tour, we find our room always cleaned and the freebies were always replenished. It's good, I mean, they should have let us know first though.

5 minute walk to MRT station. Small shops and eateries nearby but otherwise very little around there. Staff were lovely and most can speak English. Room was spacious and clean. Wifi worked well. Hot shower. Housekeeping is every 2nd day, but can be requested daily. If you need anything, reception was more than happy to help. Decor is old and tired but we had a sufficiently comfortable stay. Can't comment on breakfast as did not have it.

Slight mildew mustly smell in the room. Lack of electrical sockets - we used the extension cord we brought. The bed mattress was hard. We requested for extra blankets to sleep on top of to add some softness.

The hotel is old but tidy, the staff is very nice, I even asked for an iron and they bring me one, so generous. They are very responsive through Booking.com, always answer my msg immediately. The location is very near to the MRT, effortless to go to the MRT, and one 7/11 is several steps from the hotel. Minquang Road is filled with convenient shops, fast food and Taiwanese, Japanese restaurants. The bento in Formosa Chang in Minquang Road is so good with reasonable price. Near the hotel is the pineapple cake shop that Klook always bring their guest in, so very convenient for you to shop some to bring home.

the room was spacious and clean, good shower, nice view

1. on two consecutive days we clicked the button “make up room” and left towels on the floor to be replaced, but came back in the evenings and nobody cleaned the room 2. on the checkout day I was late for 20 minutes, and the rude lady from the reception called me 3 times rudely saying “hurry up” though the hotel was half empty, and as we came downstairs she told us “oh you are almost 30 minutes late” in a rude manner which spoiled the impression about the place immediately.