This is a modern luxury resort that impresses in the small touches. Everything is well thought off, every detail, every decor, every furniture seems to be perfectly where it should be. Combine that with an amazing natural scenario and a top quality service and you get Banyan Tree Krabi. Positives: - amazing top class service troughout the stay with top concierge whatsapp service. - modern amenities with overall great condition; - most beautifull check-in lobby I have ever seen; the view at the afternoon is just breathtaking! - small decor and functional details that really shows the effort and thought that was placed here. Loved the oil burn at the room entrance, the incense burners and the light adjustable bed chandeliers. - the decor is thai and yet modern, comforting and relaxing. - the room is big enough as there is a walkable closet too. - premium room views are indeed amazing. - the private and main pools have great water temperature. - there were surprisingly very few bugs or other pest, even in the night! One can safely rest and dinner outside. - breakfast off great quality and with daily variability. - Saffron thai restaurant was top quality! The lift is a nice touch indeed. Food prices are reasonable! - the gardens are beautifully maintained with some picturesque points and corners. - top quality complimentary kayaks and paddle boards. - great bath amenities.

Negatives: - scarce wear and cracks in some building walls, although not very noticeable. - the uninviting condition of the room jacuzzi, but yet the pool aside was amazing, in good condition and quite clean. - main pool could be bigger. There were some small lose tiles.. maybe they should rethink the pool materials for future proof maintenance. - the beach is walkable and with great views but the water is not very clear. - spa and excursions services are very expensive. They should rethink this, at least the spa is way overpriced for Thailand.

We had out best 7 days! Amazing view and resort which when combined with the most beautiful staff creates a tranquil unique atmosphere of bliss! From being welcomed by Zen &Vanit, taking care of us from start to end; to kitchen Bie and Olaing with all smiling staff serving fantastic breakfast (best ever).. to the best funloving Ton and Noom in bar, Ton always smiling and joining volleyball with Noom always joking making perfect mocktails and coctails (supported by charming Lek and Deef) what a team🍺🍹🫶 ... we have a 10yr old, and so wheny the above chilled out tranquil atmosphere is matches up with fun&play with Mang and his crew - always ready for pingpong, not just playing but learning teqchniques. And with volleyball Mang kiip akaash and Lek(and Ton😅) most important longlasting memories is created! Leo will practise his forehand and comeback better Mang💪😂 Safron beautifull food with so nice service, and cool elevator. Loved it! We will also recomend Island trip(we did Hong++) which is so beautiful, and elephant sanctuary very fun to mix up the days. But with place being so beautifull even our energetic maniac mostly wanted to stay at the resort by pool all day. What more to say than a huge Thank from the heart to all of you from the three of us🙏🏻❤️

Nothing!

The breakfast was amazing—a wide range of choices of different cuisines, fresh fruits, and bakeries. The swimming pools are salt-based and have no chlorine, which is always nice for the eyes. Speaking about the eyes, the property is well-manicured and perfectly west-oriented - the sunsets are some of the most gorgeous I have ever seen. The bathrooms are really spacious and well designed. The staff is really nice, always looking for kind touches and attention. The service at both restaurants is impeccable. I certainly most recommend the Thai restaurant on top of the hill - the view is gorgeous and the thai food exquisite. The gym is clean and with new pieces of equipment.

It`s a bit of a shame that you are getting into a property advertised as a no children facility and yet, people still show up with children.

amazing resort, new, the villa we stayed in the pool was somewhat privet which was perfect

-more entertainment on the beach, after sunset there is nothing to do -the pool needs heating, it was freezing

Believe the pictures! This place is amazing both visually and experientially- cant rate it highly enough. A total sanctuary away from it all where you can just switch off and relax. The location is very quiet youre 30 minutes from Ao Nang which was perfect for us as we could taxi it in when we wanted more buzz. The room was really beautiful and the views from it just out of this world. We had a garden pool villa which was beautiful overlooking the islands and ocean we loved the pool and the sunbeds in our room too it was fab if you didnt want to head to the main pool it was just what we needed. We loved the exceptional service here- the friendliness of the staff was amazing they just couldnt do enough for you it made our stay really. We also loved the little features you wouldnt expect like the ocean cabanas with the hammocks where you could watch the sunsets with a sundowner and a book. The breakfast was really fab too wonderful- every taste was catered for and the food was lovely and fresh. Really loved the fresh juicer! Great gym too if youre keen to exercise.

Hard to say much here as it was just so faultless! but a few more drawers in room would have been useful for clothes and maybe more fruit for the fresh juices?

Our welcome receptionists and butler, Zen, were helpful, attentive, and friendly. We were stung by jellyfish on one of our snorkeling trips, and Zen was very quick to get us the in-house medical help when we arrived at the hotel. The receptionists prepared a bouquet of flowers to cheer us up as a sweet gesture.

The Bird's Nest Afternoon Tea service was disappointing. Service was slow despite many servers standing around. The food was served after a long time and then, we were given only 15 minutes to finish our food before they closed for the afternoon. Then, the senior server/supervisor rushed us with the bill. Our in-room jacuzzi was already dirty when we checked in. One of the bench/chairs at the main dining restaurant (indoors) had bird poop, which was swiftly switched to another after it was brought to the servers' attention.

We travel a lot and we agreed it was the best stay we ever had. Everything- starting from the big things to the small details was very thoughtful. We felt not only as guests there- we felt like friends. The views are stunning and everything felt so elegant and stylish there. The staff was extremely nice and helpful, they made everything very smooth. We celebrated both Honeymoon and Birthday so they decorated our room and provided a cake which is always a great touch. The additional things like essential oils burner in your room and the wonderful private pool and garden make the stay perfect. The local restaurants were also a huge success, I would definitely recommend those and taking a kayak in the morning to the secret beach. Huge thanks to each and every one who helped us make those days unforgettable.

-

I’d give the hotel 11 out of 10 if I could! Came here for my honeymoon and had the most perfect stay ever. The hotel is located in the most stunning place, I just couldn’t believe what my eyes are seeing. Service is A++++, they think about everything and make sure you have everything you need. My husband came with a broken hand, they noticed it, asked about it, and sent him get well flowers to the room. Just one example of their thoughtful service. Food was amazing Beach and pool were perfect Worth every single penny!

Everything was perfect

Banyan Tree Krabi is a wonderful hotel. Hotel grounds have stunning design - it can feel like walking in tropical gardens. Our room was very clean, with breathtaking views and sunsets. It’s neatly designed, but keep in mind that 100m2 advertised is a total area including the space before entrance and the terrace. Room itself is not that large. Still, the view from the pool easily compensates for that. Entire Staff is really amazing and the best aspect of the hotel. We felt safe and taken care of, everyone was treating us almost like a family, always greeting us with a warm smile, helping with anything we needed. Made our day everyday. I wish we remembered more names, but at least we can highlight the ones that we do remember: Khem from the beach bar, Fah, Daria, Air from Guest Services as well as First who helped us with luggage and buggy. Also the Naga Kitchen Staff. They were all truly first class and made our stay special. Super special mention for Salma in the Spa - her massage was truly incredible. Wish we remembered more names, because literally everyone was very kind and helpful, made us feel at home. Location is a bit secluded but it’s a huge plus, the beach is one of the most beautiful we’ve seen in Thailand and it is not crowded at all. Food is very good and breakfast buffet is incredibly varied, one of the best we’ve seen.

All the services and food are overpriced for Thailand. The quality compensates for that a bit, but as clients we definitely felt „milked”. It’s still 100% worth the trip, just be prepared to pay European luxury hotel prices.

Gorgeous resort in paradise - truly idyllic location and perfectly kept. Airport transfer was very swift and luxurious. Spoilt for choice at breakfast, very hard to beat. Staff were so welcoming and always acknowledged us when we walked past. The rooms were spotless. The massages were out of this world. The private boat trip went very smoothly and was tailored to our needs. Special treatment for one of our birthdays was really thoughtful and appreciated. Saffron Restaurant was delicious and had a nice ambience.

Would love it if Banyan developed a consistent spice level across all restaurants! Sometimes we asked for medium and got mild, sometimes we asked for medium and got spicy! Its a small thing but would have made the eating experience even better!