small boutique hotel with nice touches like evening turn down service, mosquito coils at night, fresh pool towels on sun beds every morning. staff were well trained on the tourist sandbox rules. delicious Thai food for breakfast. rooms were large and beautifully decorated. pool was amazing, best views in Khao Lak.

nothing

The room is really lovely - especially liked the outdoor tub and shower. Even though we only used them once (no hot water in the outdoor shower), we could open the double doors to the outside when using the inside shower. Staff were fantastic - made our 20th anniversary very special. Breakfast is plentiful and good. The local is wonderful - we slept with the doors open and listened to the sound of the waves. The pool is well-kept and has a beautiful view of the ocean.

It's always difficult to make everyone happy - singles, couples and families. This is a really minor thing, but we had a very noisy family next to us on the last night, and given how many empty rooms there were, I think they could have placed people with kids in adjoining rooms down at the end of the ocean-front bungalows.

The pool is lovely as are the very friendly staff.

The place is looking a little tired and could do with a spruce up. Comfortable seating in the room would be a plus as well.

Amazing staff and beautiful boutique hotel facing the andaman sea! The level of service that we've received during our stay left me speachless. Despite the difficulty chongfah still deliver the very best of the thai hospitality. Khap Khun Krap Chongfah team and see you soon!

Nothing at all!!

Very good service and warm hospitality from checking to checkout. I left my valuables in a small in the room safe and it was promptly shipped to my destination hotel quickly. Khun Kate was most helpful. The staff in the dining room was so friendly and efficient.

None... only that it felt lonely because of few customers due to covid.

Friendness

Location to beach

atmosphere is nice, staffs are friendly, valued for money

nothing

Lovely, the employees are so friendly and correct. I have seen 7 other hotels in Thailand. Also so called 5-star hotels. None of them can compete with that (with one exception). Everything works perfectly, no damages. Neither inside the room, nor outside. Everything is cared very well. The breakfast was reduced because of low number of guests, but still very good. I missed nothing. Let me point out the room maids, never I had a room cleaned with this love for every detail. The bed was decorated and in the afternoon they removed that again. English speaking, and so adorable. People can make your holidays pleasant or not. Here they make your holidays nicer.

There is only one thing, a hint to the owners of the hotel. If you name your hotel "Beach Hotel" it should have a beach. If it has no beach, you should make that visible. The "beach" consists of rocks and waves spraying onto the property. I checked on several times day and night, always the same, independent of the tide. This was the main reason to leave the hotel after 2 nights, There are other reasons concerning the destination Khao Lak. The coffee is a point in all hotels, which could be improved. May 2022.