Location and new modern hotel

The room has a few small problems. There is a phone charger cum clock. This clock has an alarm set by someone. And no instructions to power off. It started to ring at Wong time everydy. The room air-conditioning system seems to be activated by a new high tech energy saving device. When you enter the room. It's very warm . But soon it gets cool. But at night when I was sleeping and no motion was detected, room starts to get warm again. Then I moved around and the system started to cool. Bath shower area must be provided with anti skid mat. As the floor gets very slippery after use of soap etc.

Location: 5/5 - The hotel is situated in an ideal location, it has convenient access to Asok BTS Station which is a lifesaver in view of the notorious Bangkok traffic jam. Loved the fact that the hotel is located central enough yet it had multiple access to stir clear of traffic. Staff Friendliness: 5/5 - The staff at the hotel are exceptionally friendly, welcoming, and accommodating, making guests feel valued and appreciated throughout our stay. Kudos to Donny, who made out tiring commute (being stuck in traffic for 2 hours coming in from the airport), all invigorating with his cheerful and personable demeanour. And throughout our stay, he was a total ray of light every time we see him at the front desk. Overall Rating: 5/5 - This hotel receives a top rating for its excellent location and friendly staff, providing guests with a memorable and enjoyable experience.

Everything is new and clean the staff were friendly and very helpful.

The rooms are quite small and the curtains shade did not block the sun or the light which bothered me a little bit.

almost everything

the size of the room

Noisy plumbing but everything else was fine

Excellent staff all around Perm was outstanding with his overall knowledge and extremely accommodating in arranging transportation and providing valuable advise on local attractions and restaurants Restaurant dinner buffet was excellent

Didn’t consider the breakfast because of pricing was high especially not expecting US corporate pricing structure

Hotel room were clean and very comfortable. The staff goes above limit to welcome us with little surprise in our room for our anniversary. They were always very friendly, polite and very helpful with some restaurants and transportation arrangements during our stay. Easy access walking distance to metro station and massage places. We highly recommend this place !

None

I had a great stay at Courtyard Sukhumvit 20! The property is new, very clean, and with very comfortable beds. I enjoyed a dinner and breakfast at the restaurant - all the food was lovely. And the service everywhere was wonderful. Soi 20 is a nice little street - some good restaurants nearby. Will definitely stay again.

The buffet was exceptional , staff were very helpful

The hotel is not very spacious

Fresh and clean hotel; boutique feel and cozy.

Was disappointed the hotel couldn’t accommodate fully my request for a late check out.