Great location, wonderful staff, nice sized room and they provide face washers in the shower, which none of the other 4 hotels we stayed in while in Thailand did and I like using face washers or flanels, depending on where you're from.

If you're looking for a resort with a gym and a pool, not going to be what you're looking for, but, we weren't, so, suited our needs perfectly.

Solo traveler stayed here for 23 nights and 24 days. The location is great, walking distance to everything you need, book store, food, bars, night markets and the famous Sunday market. Hotel also has multiple front desk staff during the day plus one night guard. Everything is new and super clean. The hotel staff are friendly and helpful, they try their best to accommodate your request. Weekly discount saved me a lot of money.

Ground floor rooms get little to no sunlight. Upstairs is great if sun light is important to you. During my stay the electricity went out at three different times. The first two times happened during the day. The 3rd time was at night while I was taking a shower. Total blackness, quickly shower turned from hot to cold. Imagine 😂. A technician came the next day tho.

Very well designed new hotel in a quiet alley by Thaphae Gate. Spacious room, comfortable bed, blackout curtains, lots of closet space. The brass fittings in the huge bathroom gave it an air of luxury. I also liked the fact they’re using recycled paper to wrap toiletries rather than plastic. USB sockets next to the bed and at the desk made charging without the need of an adapter easy. Staff was super friendly and helpful. Breakfast was pretty good too

Nothing really. Just be aware that reception closes at 10pm. I had an early flight and needed to check out at 6am when the reception room was still dark, so you’d better settle your bill the night before

Many lighting options. Cute terrace suitable for a nap, drying laundry, and reading. Lobby and cafeteria area were so spacious and meticulously cleaned up everyday. People here are so kind, patient and generous and we appreciated that no one ever gave us any pressure about anything. They were also very attentive to every inquiry and request we had. Beds here are perfect. Linens and mattresses are crispy, soft, comfortable and pleasant. We slept so well during our stay! The tiles, decoration, windows, bathroom details are so satisfying, and water pressure/temperature never failed us. Spacious room and thorough housekeeping service everyday. My local friend told us that rooms here are a bit overpriced but we loved the service and atmosphere so much we ended up booking another week. Highly recommended if you are more of the picky guest!

One of the bathroom lights kept blinking during our stay. At night the back of the street was too dark, and some of the nearby bars seemed sketchy(except for the nearest one!). Get prepared to see some flying ants and mosquitos in the room. Privacy issue as the terraces face each other, but there are curtains so we were not too bothered.

For a first time visit to Chiang Mai, the location is second to none. Yet, delightfully, the rooms are completely silent at night and the beds are superbly comfortable. WiFi is first-rate too and I had many video-conference calls in the room with no issues.

There's nothing wrong with this place, however the breakfast - while the breakfast staff are friendly and make the effort - has been scaled down since the pandemic I think. No buffet (even though it's on the menu) and they don't know how to cook an omelette, but they can scramble eggs in an omelette shape and smile with genuine goodwill. There must be a hundred places locally which offer different kinds of breakfasts, so no need to bother with the hotel one. Don't include it in the price.

The architecture of the building is unique as it isn't just a block, you feel like you're stepping into a resort in the middle of the city. The staff were extremely helpful especially Leon, he helped us with everything we needed such as booking a tour, a motorbike, basically anything.

Nothing we disliked. Only thing is that the Tha Pae gate area is home to a lot of pigeons, so be prepared to be visited by them once in a while.

I stayed at the jacuzzi suite room and it was Large clean and comfortable. The location was as much be.....quite and central. Even for families-friends or alone traveler is perfect. I would happily choose it for the next time again. The room for this price was excellent. Continue the good job guys.

-The thing that was bother me was the mosquitoes. For sure they must do something about it. I have stayed to many hotels around this area but now was much much more like other times. -Also they don't let you smoke even to the balcony. We was smoking but carefully like we was hiden. When I visit the hotels open air smoking room I just had 10 mosquitoes bites so I never try it again

Great location right by the East Gate. The staff are very friendly and helpful. The hotel itself was quiet and the rooms were dark which made sleeping easy. I couldn’t hear other hotel guests while in my room at night.

A few aggressive lady boys seem to use the streets near the hotel to try get customers (which is out of the hotels control)

the jacuzzi tub in our executive suite did not work. the hot water never got hot and it leaked from the bottom. we spent nearly an hour with the staff in our room trying to fix it but it was never fixed and the only compensation we were offered was a free breakfast. the jacuzzi tub was the reason we spent so much extra money to book that room. we were disappointed. the staff was nice, but there was no resolution.

everything was brand new and clean. staff were very kind and helpful. the location is just perfect to access old town.

usb plug next to the bed didn’t work. noise from a bar next to the hotel was a bit unbearable.