Lovely room, great balcony, with huge Rain Trees on the property. It was just lovely. Breakfast was amazing, never had anything like it. Would love to stay again.

We were so excited to go to the Falvola Restaurant from the reviews. We were there for 3 nights and hoped to go for at least 2 meals. However, we were so disappointed. I had a seafood pasta with squid ink homemade pasta, that was so undercooked, I could taste the flour in the pasta. My partner had the carbonara which was also undercooked with only about 3 small pieces of bacon. Service was lovely, and cocktails great, but we couldn't return.

The check-in process was smooth. The staff was very warm and friendly. The travel co-ordinator Mr. Non-Khap was very very helpful. He listened patiently to our requirements, gave us options for tourist destinations, arranged a fantastic car and driver Mr. Chai for us, and took care of our pick-up and drop-off timings, spa bookings, hotel arrival, departure, late checkout, etc. Thanks to Mr. Non-Khap our stay was wonderful! The property itself is beautiful with a river and a mountain view. The landscaping was soothing. The spa was exceptionally good. The room was very comfortable, especially the sit-out.

Nothing really. Maybe more vegetarian snack options in the bar and on the restaurant menu would be welcome.

One of the most satisfying hotel stays in awhile. The hotel has huge area and large greenery space and in-place activities. Its location is by the river and somewhere between airport and center city, easily to access both! The room is well-cleaned and maintained. We had decent sleep throughout our stay, everything in the room works flawlessly. Another best thing about the hotel is; breakfast. The hotel offers a decent range of food choices from western to seasonal local menus. We could tell the staffs truly prepare and cook most of food here. We looked forward to attend breakfast buffet line each morning here. The staffs here were friendly attentive and helpful, we’re happy to stay here and looking forward to be back.

The property is gorgeous and very serene and relaxing. The staff are lovely. Very accomodating, friendly and professional. The beds and pillows are very very comfortable and there the bathroom is a great size with very strong water pressure. Fantastic buffet breakfast in the morning. Rooms are very quiet

It would be great if the hotel had more options for in room dining. I don't think most people travel to northern Thailand to eat Italian and the other options to choose from are very limited. But the food they do offer is very good.

the staff memebrs are so nice! The hotel is beautiful and located next to the river. we enjoy the breakfast and also the amazing Italian Restaurant in the hotel, one of the best meals we had in Thailand.

the resort is not in the city center but located 5-10 minutes driving so we needed to order taxi everytime. but that not a problem since taxies in Chiang Rai are so cheap... I don't have any other things that I didn't like in the property, thank you so much!

elegant resort as we expected. huge comfortable room with great bed. well appointed bathroom. balcony overlooking the pool. excellent selection of international buffet breakfast. pool huge and not busy most of the time - lots of chaises and super fluffy towels. service very friendly. spa massage for two was great. hated to leave.

not close to Chiang Rai downtown and no hotel shuttle. tuktuk ride inexpensive. there are a few decent restaurants a 5 minute walk down the road.

The pool and gardens were nice and the breakfast was decent with lots of healthy options. the rooms were large and the staff were friendly.

We had two rooms on the ground floor and unfortunately they were damp, the sheets felt damp and the rooms were musty with some mold evident in the bathrooms. I assume this was due to the proximity to the river and lake but it wasn't pleasant. No one gives you towels or offers drinks at the pool. You have to wait for transport into town or to restaurants.

The associates were most welcoming and very engaging. F+B team used our names and service was friendly and prompt. Front desk were very accommodating and the concierge was above and beyond. Special mention for Khun Gunz wh made our stay.

Could have benefitted from some animation activity. i.e. Table Tennis, Karaoke, movie night or similar. With only 1 restaurant open there variety is limited.

This place is perfect for visit Chiang Rai because all places are far long between them ans the staff knos that, for this reason they have different services for provide a personal experience and safe. Everybody is used to receive visitors so they do their best to support and help

I was there for celebrating a very special eventos and they did not gave any complementary at least cup cake

Excellent breakfast, super spa and very friendly, kind and attentive staff. Nai at reception was super helpful in helping us with arrangements for the spa and also for visits around Chiang Rai. Aom in the spa was amazing with massages and all the spa staff were kind, helpful and high quality professionals.

Nothing - we will be back!