Manager upgraded our room without additional charge. He, along with the rest of the staff, were very friendly and helpful. The hotel has an infinity pool! We often swam in the pool in the evening after dinner. The hotel provides towels for both the beach and pool. Great location on a quiet street directly on Kai Bae Beach. It’s within walking distance to 7-Eleven, restaurants, shops, etc. We rented a scooter so we could visit other parts of Koh Chang. Breakfast buffet with both Thai and western dishes.

The Wi-Fi was a bit unpredictable, but we found this to be the case throughout most of Southeast Asia.

The location is great, on the sandy beach, not too deep, with small areas where one can snorkel and watch flocks of fish feeding on plankton. The hotel staff is very nice and friendly, the rooms are spacious and well equipped, there is a kettle and fridge in the room

The room was clean at our arrival, though nobody came to clean it during our stay. They changed out towels and brought us fresh bottles of water, so it was ok!

Loved our stay here at Mam Kaibae hotel. The staff are incredible, super welcoming, friendly and helpful. The staff at reception helped us arrange a boat for our next stop in Koh Mak and even helped us rent a moped for the day for 200 baht. The room while basic is incredibly comfortable and great value for money. The breakfast had a mix of Thai and western options and the freshly fried eggs and fresh fruit were delicious. The hotel is set in a great location, right on the beach and about a 5 minute walk leisurely into the town where there lots of restaurants, a 7/11 and shops to peruse. The rooftop infinity pool is stunning and a great place to cool off and watch the sunset!

We did have a few ants and a little gecko in our room in the evening time even though we kept our doors and windows shut, but I think this is only to be expected when you're surrounded by nature! We didn't mind it really, it all added to the experience.

very nice location, hotel clean , personnel very helpfull

until Russians didnt come was quiet, then bad behavior without any culture , riots and drinking

We randomly chose this place from several others we had shortlisted as possibilities, so,so glad we did. Loved 😍 this place. Extended our stay and considering going back. It was super clean and quiet. ...and the pool..so awesome yet never busy likely due to the great beach basically at your doorstep. Ample lounge chairs and seating. Full on breakfast, no chance of going hungry. Close to walk to restaurants and sunset bars . Definitely in my top 10 of places I have stayed in multiple countries over the last 25 years. Staff were great as well. Elephants on the beach some afternoons, lots of watersport equipment available near by too.

I probably shouldn't give this place raves because I'm concerned about it being super popular and unavailable next time I go back but honestly I can't think of a single negative thing except beer was sorta pricey, fortunately there is a 7-11 15 minutes walk away

Right on the beach front with private access and a really nice pool giving exceptional views out to the islands. The rooms on the fifth floor provided great views as well. All staff were very accommodating and no problem went unaddressed. On the couple of occasions it rained the manager gave us his umbrella so we could walk into the town (we didn’t want to be reliant on the taxi buses). The beds were comfortable and clean. A drying rack was provided on the balcony to hang your swimmers on after a dip in the pool or the sea. Aircon was satisfactory and welcome after a good walk along the beach. The staff did their best in providing breakfast but due to the very limited number of guests there wasn’t a great variety to choose from as would be normally available. Juice, cereal, eggs, sausages, mixed fresh vegetables, toast, marmalade, tea or coffee for European tastes and a variety of Asian also available. It was quite strange at first not to be approached by any vendors while sitting on the beach but it also meant a totally relaxed atmosphere. I have to mention “FIN” bar/restaurant as being first class with great food and drinks, but if you want to try true local cooking, walk down the road about 150 metres and you’ll see three open air (covered) Thai restaurants. Well worth a try as well. The walk up to View Point was well worth the effort but be very careful of the traffic and do not approach the monkeys searching through the rubbish bins for scraps.

Nothing. Everything and everyone at this property was above what I thought we might expect. Congratulations.

I love this hotel! We come here each winter. Everything is great as always, will come back next winter.

The location was perfect. The sunsets were spectacular and the beaches were quiet and relaxing to enjoy. The local stores are restaurants are literally a minute walk away. The hotel staff are very friendly and the buffet breakfast was super. I will definitely return here again.

An amazing place recommended to us by travellers we met in Bangkok. The beachfront is one of the best I've seen and the infinity pool was lovely. The hotel is a little older than some but the location is stunning and the room was huge and comfortable. Enormous bed. Breakfast buffet was excellent. Reception person was kind and welcoming. Staff efficient and kind. Lots of free parking. Glorious sunsets.

That I had to leave. Only downside was that local taxis and golfcarts pass by on the lane between the hotel and the beach but traffic is infrequent and you just need to be aware. Also I guess, the usual self-centred people who drape a towel over a prime sun lounger at 7 am and leave it there all day whether they are there or not. Not the hotel's fault but geez that irks me.

Great and quiet location, yet 10 min walking to the Main Street with bars, restaurants, shops & massages. Nice beach in front of hotel, but since stupid guests reserve beach beds all day long without being there, we moved up to the rooftop infinity pool with an even better view and less people. Rooms are simple, but clean and spacious (balcony is a plus), breakfast is also good (egg station, fresh fruit) for the affordable price. And if you need a special coffee or iced matcha, there’s a café next to the hotel :)