Location is great, room was spacious. Swimming pool 1.4m. Overall it was good.

The main issue was soundproofing, the absence of it. We could hear people talking in the nearby rooms. Another nuisance was about the shower door, you can only close either shower or toilet, but not both at the same time. We'd have preferred to have a separate bathroom instead of all that. Also breakfast was kind of overpriced.

Loved the service and the facilities! Hotel was well equipped in term of amenities; towels were available to be borrowed for the nearby beach, which felt quite private compared to nearby beaches. Comfortable and clean bedroom and bathroom. There was also a welcome drink voucher for Salmon Room, but we didn’t get to utilise it

- It was a shame the Serene pool area was being worked on, so was not accessible - Bathroom shares one sliding door for the shower cubicle and the toilet, with no door from the bathroom to main bedroom area. This may make some people uncomfortable

Nice , Clean and new facilities

Beside it's another hotel where they are opened the music too loud.

I love how family friendly this property is. My kids loved the fun pool zone. The room was alright and the breakfast had many options. Very close to the beach. It took us less than 10 minutes to get to the beach.

We asked for extra pillows but we were told they don't give extra pillows.

Charged well over true cost as booked through Booking .com . Breakfast very poor, as a result of complaining this was partially compensated by having breakfast following day in alternative restaurant. With respect to this the staff were excellent.

There are two types of rooms. Rooms directly facing the pools are very nice and clean. Rooms in the man facility very very bad and old.

The lobby has no AC which is not comfortable. Also the rooms in the main building very old.

Booking.com must update the details of each hotel where they want to join with your program because I found prima due to I extremely disappointment with 1 hotel I booked for 2 nights in which I cancelled without hesitation and move myself with my wife to this hotel. The hotel photo is correct and 100% real. Pool still under renovation (this is what the hotel must inform into the booking system without LIE or hiding)

Nothing

Nice place, everything was very nice and comfortable

location

walking up stairs and no lift

- nice pool view - clean room - silent "island" in the city - really beautiful good-decorated pool - 5 mins to the beach - not bad wi-fi

- fitness room doesn`t work - there were only body towels, not face towels - broken electronic panel "please clean the room" - deposit 1000bat