Staff were very helpful and friendly. I requested extra towels and a bedside lamp and she arrived quickly and without fuss. Location is good.Bed really comfortable.Bathroom facilities really good, nice shower.

Nothing

The hotel is positioned quite well - you are close to the beach, party, multiple night markets, bars, and restaurants. At night we didn't have problems with a loud party music, so we slept really well. The room was nice and clean. The mattress was comfortable, and sheets were clean. Balcony was perfect to dry our towels. Personal was polite and helpful. I would like to say special thanks to the lady chef - she prepared the most amazing pad kaprao for breakfast, and she was extremely nice.

The view from the window was not too nice due to the electric cables.

The room was nice and quiet. A comfortable bed and had a good night's sleep.

All was good.

location is great, and staff were super friendly

cleaning service wasn’t very good

Location is very central to all the shops, bars, etc. beach is just a few minutes walk away. Staff are very courteous and go the extra mile to serve. Rooms seem to be recently renovated.

Nothing

Stayed in Citrus for a couple of weeks and absolutely loved it. The room is a good size with a very powerful AC, comfy bed, decent size balcony, hot water and a great desk space. The hotel seems to be recently renovated too which made it feel very modern and clean. The location is also very good as you're close to everything, but its also peaceful and not super busy like it is closer to central patong. I was still able to walk out at all hours of the day and night and able to get food, drink, massage, go gym, go beach, etc. The price of the hotel is also great value for money too at the time of staying.

The ONLY negative thing I have to say is that the fitness centre is not a fitness centre. Its a small little room right by the pool with a couple of treadmills, a small bench and small weights. I didn't bother to use it and walked to a local gym instead.

1) Distance, I love the Hotel, it's not too far from the walking street and Patong beach. Just 800 meters. 2) The staff were very courteous and polite, I love the way they smile all the time. 3) Cleanliness 4) Indian restaurant name Indian delight near by 20 meters away from Hotel. The food was delicious there. 5) I stayed in the room number 305. Because I was getting shock from the taps. I made them aware about it, so they changed my Room to 203. 6) Check in and Check out were very smooth. They refunded the security deposit of 1000 baht taken at the beginning, without any issue.

1) As I explained earlier about I was getting a little shock from Taps of the Room number 305. There might be earthing issue. I would say immediately fix it. It might be dangerous for someone else. 2) I want there to be a Beer Bottle opener in every room. It wasn't there even if it was not available in the reception.

From the moment I stepped foot into Citrus Patong, I was welcomed with warm smiles and impeccable hospitality. The staff are all excellent to name a few who i got to see more often Sabye and Fah. The rooms at Citrus Patong are excellent.The beds, adorned with soft, fluffy pillows, ensured a restful night's sleep after a day of exploration. Whether you're seeking a romantic getaway, a family vacation, or simply a serene retreat, The Hotel is the perfect choice. Creating an unforgettable experience that will leave you rejuvenated and inspired.

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Amazing service staff. From reception to Breakfast staff. Very caring staff. I fell sick on my on my 2nd last day in Phuket. Went for break fast on my last day before checkout. I didn't have appetite to eat. Staff was concerned and approached me to ask why I'm not eating. As she knows that I was sick she mentioned that there's porridge (they call it boiled rice) in the menu. Exactly what I needed to have. Thank you so much to all staff I met during my stay.

Toiletries should be ready in the room instead of available upon request. Toothbrush and some other items

The hotel is nice, it is in a good location and the staff were very good. The room was clean and had everything we needed. The room was very spacious.

Going off other Citrus hotels it felt as though they were in the middle of taking over this hotel. For example, compared to other citrus hotels the rooms are not as modern or nice. If we came Patong again we would stay at this hotel but would request a room away from the road as it was very loud. Although the balcony was very good the rooms at the front need double glazing.