This hotel is wonderful. The 2 swimming pools were perfect too cool off in. Having the bar to order drinks and snacks was great. The staff are extremely helpful and friendly. They went above and beyond. The batteries in my tv remote were dead and they came up straight away and followed up with a phone call. It was one of the friendliest hotels I have ever stayed in the world. Nothing was an issue. The room was basic, but the fridge, tv and bed were perfect, along with the balcony and gorgeous views of the Sea. I would stay here again. Also only 3 minute walk to beach.

I cannot fault this hotel. It was perfect value for money. There can be tiny little lizards around the walls of general corridor areas and the cicadas were extremely noisy in the trees but it was part of the experience of Thailand and I would stay again.

The hotel has exceeded all expectations! Everything was very comfortable and beautiful, the staff was polite and friendly, the breakfasts were delicious. The room was clean and well renovated, it had a large comfy bed, a big table so it was possible to work from the room, a refrigerator. Drinking water, tea and coffee bags were brought to the room every day. The hotel has a very convenient location, there are many cafes and restaurants around, as well as a quiet and beautiful Kata beach. For several years, this trip turned out to be the best holiday, we got incredible impressions, get relaxed and fully enjoyed Thailand. I celebrated my birthday during the trip and the staff left some cute congrats in the room - I was very pleased :)

Everything was just wonderful

The staff were all lovely and really helpful, they made you feel like a VIP. The rooms were a decent size and clean. The pool was gorgeous. We didn’t eat at the hotel so we didn’t get to experience the food unfortunately. The hotel have a taxi stand in the car park which was really handy and all the taxi drivers were really nice. We didn’t realise there was a shortcut to the beach near the hotel and spent over half an hour walking to kata beach until we realised the last day ( this is our fault for not realising but just mentioning so future customers are aware there is easier routes to the beach ). We recommend visiting yanui beach to visit as this was our favourite.

The location is really nice if your staying in kata but it can be expensive to visit other areas of Phuket.

The hotel is not what you would expect it to be (in the very best way of). First and foremost, the inner court of the hotel is already a tropical garden with 2 pools. The staff is super kind, and will help you with any request. The restaurant at the premises if very clean and the food is of very nice quality. However heads up, this is not a place for people that are looking for a busy nightlife, as (at least during my stay) most of the guests are families and couples. But if you want to disconnect and just be escape for a bit from everything, this is a nice place to be. My room had amazing view on the inner court and you can see the big Buddha from the balcony which adds up to the experience. The closest beach is in 7/10 minutes walk.

No items to be mentioned.

This hotel was from another world. Not only the resort itself was gorgeous, but the stuff there were a 10/10! Since we walked through the reception we felt very welcome and supported at all times. The resort facilities are amazing and our room was just lovely - views to the Big Buddha were a plus. The breakfast was delightful, lot of options and the stuff were very helpful and smiling. There are lot of food options nearby (we tried to avoid the main road next to the hotel and look for more local restaurants - worth it!). We will come back to this very same hotel next time in Kata.

Oh wow! What a pleasant surprise. Everything and more that we were hoping from the resort. The location is the best part. Fall out of bed onto the beach / shopping areas / food markets / massages. The pools are fantastic. Rooms are excellent and look over the pools. Absolute value for money. Already planning our next visit. Really - couldn't have been better. Loved it! Highly recommended. Travelling from East London, South Africa

Nothing.

Very clean and modern room. Great view and access to the pool. We loved how they gave you a beach/pool towel as well. The safe was very useful as well. The staff were very kind and useful. Great location, near a free entrance beach, and lots of shops and restaurants. Room service food is also very nice!

We struggled.to get them to clean our room. For two days we put our sign out to please make up our room, then we'd arrive back in the afternoon and it still wasn't done, then shortly before their cleaning time finished we'd get a note saying they couldn't do our room. We ended up asking twice for them to do it at the desk, they were very apologetic. It didn't really matter to us, but may be an inconvenience to some.

Fantastic hotel, close to many bars, restaurants, and supermarkets. 5 minutes walk from Kata beach. The room is very big and clean, the bed is very comfortable, Wifi connection is very good, and the room has a very nice and clean bathroom. Breakfast is very good as well and offers a variety of food choices. The staff is amazing!!! very communicative and nice, super friendly, and were always attentive and asked if I needed any help with anything. I really felt at home :) I loved this place !!! I will come back for sure when I am back to Kata.

Chanalai Flora Resort never disappoints! This was our third stay at this wonderful, well managed hotel and in recognition of this, they surprised us by upgrading our room. We were so pleased to see the same friendly and very helpful staff from our last visit. The staff are one of the resorts greatest assets. The hotel grounds are always well kept and clean, particularly the two large pools. Always sparkling clean and enough comfortable, new loungers and umbrellas for all the guests. The rooms and bathrooms are spacious and clean with great linen and fantastic fluffy towels. Their housekeeping staff are very accommodating and helpful. Their buffet breakfast is plentiful and delicious serving cereals, pastries, fruit, eggs, bacon and Thai food. The hotel's restaurant serves great meals including light snacks. A big plus is their regular , 'Happy Hour' on drinks and cocktails - buy one get one free! Location wise the hotel is perfectly situated a short walking distance to Kata beach, shops, night food market and many restaurants. We cannot recommend this hotel more. We have had three wonderful and very comfortable stays at Chanalai Flora and will continue to book into this fabulous hotel every time we visit Phuket.

Great location, staff absolutely wonderful, welcoming and friendly and really made our stay.

A relaxing evening bar area with soft chairs, sofas would have enhanced our stay and encouraged us to meet our group for an evening drink before heading out. We loved the two pool areas however, not entirely relaxing as children and toddlers were allowed in both pools making them noisy, ball throwing and ‘jumping in’ splashing is all, which was a shame. As there is a large lower pool, with basketball net and a seperate toddlers pool these could be for families, allowing the upper pool as an adult only swimming/ relaxing, quieter area. Some vegetarian sausages at breakfast would have been nice as only meat options were available.