A wonderful hotel in a good location. Nice pool area and kids loved it. Amazing breakfest! Very nice bartender in pool area, noticed all nicely

other (russian) customers where annoying, too drunk and noisy

Nice traditional looking hotel with lovely secluded villa rooms, which were well service every day. Nice breakfast, with local Thai dishes, which were yummy, egg station, omelettes made to order, fresh fruit, yoghurts & pastries. The breakfast restaurant is located up a very steep hill & depending on where your room is, you may want to take advantage of the free from reception, buggy ride up the very steep hill The hotel is well located with an array of bars, restaurants, shops, supermarkets, and spas/massage establishments right outside the hotel. There are street markets selling just about everything a short walk away, down the hill. Due to the hotel being on an elevated location off the main road, you don't get disturbed by the busyness of the main street but do benefit from everything so close by. Karon & Kata beaches are close by. The latter you may want to take the bus to as it's slightly further away. Overall, it was a nice hotel, if a little tired & in need of updating.

This hotel needs updating. It's tired looking in parts. The two pools we used both had broken tiles, with pieces visible on the pool floor, many of which my husband retrieved, having stood on many. We stopped using the pools due to this. Although our villa room was lovely, it was not with garden view as stated With some updating, this could be a really lovely hotel

Montree, the manager hosted a great breakfast every morning of our stay. It was plentiful, with a wide range of choice which would suit any eating style including continental, cooked, fresh fruit, soups and salads along with pastries, muffins, juices, tea and coffee. There were several swimming pools to choose from, and a small clean well equipped gym. Housekeeping was exceptional and staff friendly. There was a golf cart to transport people up the hill which was nice in the hotter part of the day. We were able to get a topper for our bed so it was softer, and a smaller pillow without fuss. Location is excellent - close to both the beach and town. We walked everywhere unless we went on a tour.

Exceeded our expectations nothing we can think of to improve.

The walk in pools from private balcony. They were so lovely as when I arrived I was going up the ramp to lobby and my hoo have way when I’m turned and as they didn’t have a railing on the side of the ramp i I fell into the garden and landed on one of their clay pot light and broke it in hall and smashed a few of their plants They straight away got out first aid kit and put some crane for my scratches. And then they moved us to the closest room near lobby to help me getting stoned on the golf buggies. They were so lovely Sorry about your light and plants

Just the big steep hill from street but they picked us up almost every time we needed to get to room from street.

The location is great - this hotel is close enough to Kata Beach (about a 10-minute walk) and very close to Karon Beach (about a 5-minute walk), so you can enjoy both beaches depending on your mood. There are lots of good restaurants nearby too. The hotel breakfast is decent and worth the money. You can get a ride up the hill in the morning to the breakfast area (a big plus for my elderly mom). The staff at the breakfast restaurant is very friendly. The reception staff is even more friendly and helpful and they were able to fulfill all of our requests promptly.

We got bed sheets with stains a few times, but overall they looked clean, so it's not a big deal. The SPA was closed during our stay, unfortunately.

absolutely fantastic, we chose the room with the swimming pool right oputdise our balcony, sop convenient, clean and beautiful. there was a lot of privacy too, as the pool goes around a lot of other rooms so we stayed in our lane and so did the other guests. so many pools to chose from besides ours, and everything was beautifully crafted. you can also smoke on the balcony and I loved it. if you are a non-smoker this will be an issue as most guests are Russians and most of them smoke in their balcony as I have observed.

there was nothing we didnt like.

Nice pool access rooms. We got adjacent rooms on request. Breakfast was good with wide selection of food.

We were short of toilet paper every day due cleaning delivered only one roll of toilet paper per day. Bottom of bathtub was broken and some dirty water flood into the tub via crack when taking shower. Would be nice if hotel fixes broken items and also add some hooks for towels into the toilet.

Lovely gardens and pool areas to relax. Close to many restaurants, massage & shopping. Short walk to Karon beach. Staff were helpful and friendly.

The loud music at the pool bar. Terrible choice of music and too loud for relaxing or reading. They did turn it down if we asked every day. If we want music we can go to a bar.

The location is great, right in between the two calm beaches, next to the main street. Breakfast was nice, the gym is fine but very small.

The hotel is a bit outdated and you have to walk in a steep incline and staircases. The breakfast is a bit far from the lobby and one of the pools. The toilet did not have a vent. The lobby does not have air conditioning and it's pretty hot and humid.

Great breakfast, a lot of fruits, multiple options of food both for spicy-loving parents, and for infants. Very beautiful pool, our children spend half of their time in that pool instead of going to see.