Comfortable spacious rooms, nice garden setting, pleasant staff. Close to the beach and shops etc but off the main street so its a nice quiet Hotel

Lots of steps up to the rooms. Ok for us but not ideal for the mobility impaired and didn't see this mentioned anywhere when booking. Refurbishment is ongoing in some rooms. The work starts late in the morning and does not impinge on the guests at all.. but on arrival from europe a mid morning sleep catch-up was notnpossible. At low season i would have expected the hotel to put people in rooms away from the work (not 2 rooms away).

Good location for both Kata and Karon beach and for kata Town. Room was upgraded for free to a large room overlooking the pool. Staff were lovely.

Location is great - few minutes to the great beach Karon. The hotel itself is old and the furniture is made of wood - I liked this a lot. Great view and balcony. Good fresh food for the breakfast but all the same every day - could be more variety; but from what there is offered, excellent quality of fresh fruits and also omelette. Good pool and also great people! Good price for the hotel through. But good price shall not be a reason not to change terrible mattress and pillows.

Something what is absolutely bad are the worst matters I was in my life and also pillows. Absolutely terrible. If I would come next time I would bring my own pillows, but I can’t take mattress with me… floors could have been better cleaned, actually I was cleaning floors myself.

Breakfast was great everything you wanted and more choice, our room had great balcony ,was Cleaned every day, tea coffee and water. All swimming pool and bar great service loved happy hour to! Would recommend. There slot of stairs so maybe not for unfit people or wheelchair.

Needed updating ( some staff on reception were not helpful. Which I will be putting a complaint to the management.

Easy access to beach and restaurants. Clean and peaceful ambience.

Staff was not helpful in early checkin or late checkout. No drinking water dispenser for bottle refill - have to keep getting plastic water bottles not good for environment. When I tried to refill bottle at the restaurant during breakfast - staff told me I'm not allowed to do it.

Our requested quiet room was perfect, away from the dining and pool area and it was so spacious and clean. The bathroom was big but only had a static wall shower and the curtain was too short and too narrow to serve its purpose, but the floor towel helped and was changed daily. There was a balcony and clothes drier and air conditioning and room safe were perfect. The flora around the hotel is lovely, we spotted humming birds and lizards as well as other tropical birds. Location is great, just a short walk across the road to the beach and very close to excellent shops. It’s a 10 minute walk to the great (but hot) Kata night market for super food. The pool area was clean and pool towels are provided as well as flip flops and room toiletries are refreshed daily. Towels are changed daily but not always bed linen but it’s easy to request. Breakfast is until 10am and the staff are lovely…..all they want is a happy smile and hello, which sadly seems to be too much bother for some of the rude eastern guests. Once they saw our happy smile, they beamed whenever they saw us. We were treated with so much kindness and smiles and help. The man that makes the eggs was so friendly and always so happy to see us, and Meio and the other man were there from breakfast until evening serving guests in the restaurant and pool bar. Breakfast had a variety of Thai dishes, cereals, toast, different egg options and salads, as well as a selection of pastries and fruit. I would have preferred fresh fruit juices instead of the sweetened ones available but the coffee was lovely.

Shower…….it was a static one on the wall and the shower curtain was too short and too narrow to stop water splashing out. Fruit juices didn’t taste like fresh juice.

Beds were nice and comfortable,.room.was big, fridge, pool was nice but almost all sun so no relief from hot baking sun.

I booked over 2 months ago and they put me on 3rd floor. No elevators but they did carry my bags up. Location was ok but taxis had a hard time finding it.

the BEST location in Karon beach. 3 minute walk from the tarn beach bar (has fire shows on in the evening) and the beach is practically opposite. seconds away from the main town, bars etc. the rooms were spotless and the staff couldn’t do enough to help. breakfast in the morning was plentiful and they have someone making to- order omelettes every morning!

the beds were quite hard, but there are so many good things about the hotel so it isn’t a big deal!

For a mature property, this hotel is well maintained with good amenities. Upon check-in, I was thrilled to be upgraded to a 5th floor double room with excellent A/C in both rooms and incredibly sea and sunset views. The pool area was always clean with sunbeds always available. And if you want a change of scenery yet still with the option to swim, beautiful Karon beach is just a few steps up the road. Similarly, while the hotel offers full restaurant services, the many shops and restaurants of both Karon and Kata are less than a 2 minute walk away. The staff at this property really made all the difference. They are always available and ready to help you with any queries and provide much appreciated advice. The lady on the excursions desk was particularly helpful.

Unfortunately, the breakfast was quite disappointing as I found the Thai options poor but the staff were always happy and helpful which made the experience less negative.

Get a room with a seaview. The location is less than 5 minutes from the beach which is perfect, and many good restaurants and shops are within seconds from the resort. The staff are very kind and accommodating and the restaurant is good value for money.

Most of the other guests were from Russia. They did not smile at you or acknowledge you. I felt sorry for the hotel staff, who always had a smile, and the Russians never smiled back. The spa was overpriced when you compare it to the main street and what they offer. It was noisy sometimes due to the loud music which the tuktuks played at night, but usually it stopped after 10pm