- Access to the pool from your living area 👌 - Breakfast in style - The pool was great - Nice apartment - Good value - Everything was super clean - Nice staff

- Getting back to the hotel after 9am.. Walking through a dark alley (not for single ladies!) You had to phone the reception to send you a raft as the hotel and the beach is divided by a river. Can be an adventurous if you are a couple 🙂 but I wouldn't feel comfortable walking alone after dinner and a few drinks - Aircon was way too loud (you can make it bearable if you play with the remote control for a bit) - Hotel bar was expensive compare to average prices in the area

The property located in a beautiful area. Naiyang beach is gorgeous and you can see it from the resort after you cross a small river that sits between the property and a nature park . There’s always a nice man there ready to bring you across on a makeshift barge day and night . It was adventurous to cross the woods at night after dinner at the little village at the beach . The people at the front desk, , restaurant were super nice and we’re as always ready to make everything even better with a constant smile. I would go back there, stay in the Villa like I did . You can go directly from the living room to the pool. It felt safe walking around to and from the beach at night. The breakfast was excellent with fresh tropical fruit everyday. I recommend L’ESPRIT de Naiyang. There was only one problem and it was with the reservation. Booking.com did not get my message immediately after the reservation about it being one person , not 2 and that I was including breakfast. I ended up having to pay at the resort despite contacting booking and sending emails.

See above

Close to the airport so good for our first night in Phuket. Lovely private beach and pool. Staff were amazing and very helpful

Location is good for the airport but not loads to do in the area. It's very private and remote so wouldn't stay here for the whole holiday

The hotel is located in the national park. Very peaceful place. The price is low. The hotel provided us two rooms, which were located next to each other and had big common room with sofa and TV which was not included in the price but was fully in our use and we could lock it. Big balconies were in the rooms as well. The pool was clean. Not so deep as desired but we were focused on the sea. The access to the beach is via ferry (works free of charge all day long on demand; the ferry man is always on duty). The Nai Yang beach is good enough for that season. I suspect that the waves are smaller than that on Karon beach at the same time. We swam a lot. There are all necessary facilities on the beach.

Everything was excelent.

At first glance I found the room a bit dated, but it was clean and functional so I’m positive about it after all. I really liked the location - it’s quiet on one side but close enough to shops and restaurants (walking distance), you can walk by the beach or forest road. As I understand that road is considered to be part of national park so it’s not really dark forest, more like park. Being woman with a little daughter I didn’t feel uncomfortable (at least during daytime). About the river at the back of hotel: you need to cross it via ferry. Hotel staff is there to help you so it wasn’t a problem. I actually perceive it as advantage - small adventure (for my kid) and nature border so that no outside people enter hotel. The restaurant was nice. I didn’t order breakfast while booking but after all we went for a breakfast all days, and sometimes for lunch too. Staff was nice, I was feeling welcome. Price for a taxi to airport ordered from reception was 350 baht so it was cheaper comparing to grab after all.

Some renovation would be nice but that's not a big issue

Wonderful, friendly staff. Nothing was too much trouble for them. They arranged a stunning towel display on our bed for our wedding anniversary. The hotel is spotlessly clean with a lovely breakfast selection. They arranged trips for us at excellent prices and offered lots of ideas for us to spend our time while it rained. Very close to the airport, which is convenient. The staff really are a credit to the hotel, from the maid service, to the ferryman across the river, the reception staff, the gardener, and bar and food staff.

Very quiet resort. We couldn't use the beach directly after crossing the river due to red flags, not sure if it was just the time of year. There were no sunbeds there. The sunbeds by the pool were in an area of water between the two pools, but this meant there was nowhere for you to put phones or kindles etc.

We absolutely loved this hotel! We booked a bungalow right by the pool and were extremely satisfied… The rooms are spacious, clean and the pool is amazing ! But what made our stay really great and exceptional is the staff here... Everyone’s super nice, helpful and very professional. Reception, F&B, Housekeeping, everybody… Special shoutout to Popi and Pong from the restaurant/bar! Good drinks and delicious food gentlemen, thank you ! We can definitely recommend this hotel to all potential visitors. You won’t regret it.

The tranquility of the place. Would definitely stay there again.

There was a big bath, but no hot water. Waste of time having a bath that big.

My 3rd time staying at this hotel and in the same room (204). Nice to see that the rooms have been updated slightly since 2019. The breakfast buffet had more variety. Staff were super friendly as usual. Hotel is very near to the airport but doesn't feel like it. Airport pick up was easy. Town is not touristy.

The new tv was useless, couldn't connect to netflix and all other programs were buffering. The only thing that worked was youtube. The new AC in the bedroom was leaking badly. Staff spent few hours trying to clean it but it still leaked. Thank goodness there was another AC in the living room. They don't clean the pools quickly. Some people do not like that you need to take a raft to get to the beach/town and it closes around 9pm. You have to take a taxi if you plan to come back late.

Great breakfast. Good food in restaurant. Good bar. Set in grounds opposite national park across river.

Pool was good if you had a poolside bungalow as you had decking with beds. We were in main block so there were only half a dozen beds at far end of pool and some in the middle between the two pools but they were in 50 mm of water. Not great if you have phoned or readers in case you drop in the water or have a bag. The raft service finished at 10 pm then you had to phone reception and wait for someone to come and take you across.