very nice complex, suitable only for little children age 1-6. the kids club is very small. we came for it but it wasn't worth to come just for it. continental very basic breakfast.

located in Rawai which is very far end boring part of the island

The property is in a gated little area right near rawai beach. The rooms and living space was very spacious and clean. There was a washing machine which really is a bonus when travelling with little kids. The kids loved the kids club and played in there for hours.

Not a bad thing but we did put no room service on the outside of our property yet had room service every day. I mean I don’t mind but it was overlooked . The main issue was the post Orion of the rooms they are not connected to the living space which is fine for adults however the kids room opens up to go straight outside to the pool which is 1.4m deep all the way, not really kid friendly heights. Having a three year old we were constantly on alert and checking the kids door was locked every night incase they woke up and walked out to the pool area.

Good value for money. We stayed in the 4br pool villa. It was clean, heaps of air con, great beds, nice pool. The resort has an amazing kids club, and kids pool, and the cafe had amazing food - better than the local restaurants, and very reasonably priced.

Location is a draw back (which is why it’s priced cheaper). Rawai does not have a beach, and is less touristy than the other locations, so the selection of nice restaurants and clothes shopping is more limited - Easy enough though to get a 10min taxi ride to a beach though. plenty of boats available in Rawai to take you to islands is very useful. The villa is a 5min walk to the main road, and the resort gives free bikes to ride, so that helps a lot.

We have spent wonderful familly vacation in 3bedroom pool villa and everything was amazing. I have no complaints about services provided by staff of Rawai VIP villas - cleaning,water refilling,pool cleaning,etc. My young ladies (4 and 6) really enjoyed the waterpark and indoor playinground. We also had booked breakfasts for the whole stay and it was superb - we were little bit lazy during morning,so have a breakfast few steps from your villa was amazing.

I did not find anything what I dislike about this accommodation.

Walking distance to restaurants and mini mart, private villa with ensuite bathrooms, full kitchen, kids park

Many mosquitos in every room, no room service, breakfast is very basic, TV channels not working, no 24-hr reception

Love the pool villa very much. The kids even wanted to extend our stay there. If we could we would have wanted to! We love the cleanliness and the quiet ambience. We wanted to have a relaxing trip and we got it here. Will definitely come here if we ever go to Phuket again.

It's not really a dislike but there was no halal food options at the villa. It would be great if they can include some halal or muslim friendly options, like the roti, in the menu, especially for breakfast.

Beautiful, self-contained villa on a family friendly property. My toddler loved the kids park. Close to lots of great restaurants.

The rooms in the villa are not connected inside— every bedroom opens out onto the pool. This can be a bit tricky with young kids, but we managed it fine. Just something to consider when booking.

Amazing villa, amazing staff always helpful. We stayed for 3 weeks and it was great. The kids park is very nice for small children. The outdoor area is rebuilding so it was closed but still lots of fun. Very safe resort and again the staff was incredible. We had a problem with the pool water and the engineer came again and again until the problem was solved. The breakfast is very nice very diverse from Asian to continental and American buffet and awesome staff at the restaurant.

For families with small children this is the perfect location. it is quiet and not fast paced. everything is close by. the soft play area was very big, clean with air conditioning, the pools were shallow and the property was well maintained. it was close to a local beach, the massage parlour at the bottom of the road was amazing. they have free bicycles to use while you stay but you can use food apps to have things ordered in. I have 4 kids and they very much enjoyed their time here. the villas have air conditioning and are fully stocked in the kitchen. the private pool in the villas was great for privacy. there are plenty of local restaurants to walk to also. there is no pressure or hotel vibe- which is perfect for mummies and daddies who just need a break but want the kids to still have fun. it felt like home from home.

please make sure to bring mosquito repellant as the villas are not far from the local beach. my family didn’t enjoy the breakfast served and we preferred to eat at home (the villa).

Pretty much everything. The staff, the layout of the accommodation. It just worked. The fact that the rooms are cared for with daily cleaning (the timing of which is convenient for you) is the cherry on top of the cake. A good quality washing machine if a good touch.

The area in the bedroom that we used to store our suitcases hadn't been cleaned in some time. Easy to miss though as it is high up. Can be forgiven.