Room, location, staff, pool, cleanliness. Wifi was good enough for me to work from there.

Music from the pool could be a bit lower.

All the staff are exceptional, kind helpful and comment. Breakfast was great All the swimming pools The gym Free towel loan Free water robes and slippers

Absolutely nothing. Everything was great!

New hotel with amazing pools. I appreciate being able to talk to the reception through the hotels app.

comfortable, clean, very friendly staff

nothing.

liked the hotel as it was new. It was clean, spacious and had everything we needed in the room. There's nothing else I liked.

The location turned out to be not convenient!!! Very far from the airport and the area is not cheap, far from Patong and other beaches in the center. But the worst thing is that there is no beach, you have to take a shuttle bus at a certain time. Next to the hotel pier for boats and not swim! Regarding the staff I can say not convenient to constantly write, ie if you do not have a smartphone - you don't have communication with the hotel staff. Also nothing was indicated in Booking that it is necessary to leave a deposit at check-in. And what upset me most of all that they did not allow me to take with me a plate of fruit from breakfast. I explained that I was not feeling well and could not eat it now, but later I was eaten, the staff refused. So I wouldn't stop here again.

Everything

A nice resort type hotel that we booked on the same day we arrived because of a bad experience at our previous accommodation. This is why we really appreciated the early and prompt check-in. The room was nice and clean. The pool is amazing and the pool bar has some lovely cocktails and mocktails. The restaurant was very good too and I really appreciated them cooking some vegetarian dishes off menu for me.

The breakfast was really bad quality and not that many vegetarian options (not one type of cheese....). Breakfast foods were low quality and reminded more of a all inclusive cheap resort rather than a 5 star hotel. I really don't understand it, since their restaurant is really good. Airport transfer was 15 minutes late - and then drove too fast to compensate.

Nice , Clean , Quiet Hotel

Location of room very far,Bad View on electricity wall

Cozy atmosphere

Cleaning

Nice room everything brand new and lovely massive comfortable bed. Pool area was great for kids with slides and swim up bar. Breakfast was nice, bit basic but it was enough. Location was good, half way between rawai & nai harn.

We were put right at the back of the hotel with a horrible view of pylons that were sizzling and buzzing all day. Not sure how safe that is. Also made us feel quite isolated as felt like we were in apartments rather than a hotel. There was a terrible smell in one of the rooms - we told the staff but they did nothing to rectify. Although our room was brand new the surrounding hotel blocks were still under construction which made the hotel feel very unfinished - such a shame. There is no bar available after the restaurant closes.