The resort has beautiful gardens and grounds. The facilities like gym, pool and restaurants are all of the quality I’d expect. The bed and pillows were the most comfortable we experienced on our trip. However the staff are the highlight, just beautiful people.

The bathrooms are not practical or comfortable for a shared room. Firstly they’re all frosted glass with a toilet door that doesn’t close properly giving zero privacy. Because it’s all glass any lighting turned on in the bathroom, if you rise early to use the bathroom and turn on the light you wake up the room. Would recommend changing out the glass to solid walls because this is a downside to booking this room The prices at the pool bar were the highest paid in Samui as it also adds on service and VAT to published prices. Happy hour doesn’t start till 5pm whereas other resorts start earlier

The hotel is green and beautiful and the staff is wonderful. The breakfast is great and the beds very comfortable.

The pool is crazy crowded and everyone leaves their towels on the sunbeds all day so it’s hard to find a place to sit. The beach area is very small and there are hotels with better beach facility. I think the hotel needs to improve the pool sitting area situation. Apart from this, there is no lift, so please note this for families but you need to go up 2 floors max !

Location, the food and the exceptional service and help we got from the GM Thomas and his staff, amazing “ can do attitude “ nothing was impossible for those guys.

Not applicable

The gardens are just as beautiful as the photos. The resort does an excellent job of embracing the Thai spirit, which is absent from other hotels around the island. Staff are excellent, responsive, and I have no fault. Rooms are comfortable as are the beds and they feature nice new modern TVs. The pool is beautiful and its location right on the beach provides excellent views. Its location is perfect for exploring Bophut which is nice for a night or two.

The hotel bathrooms have a very odd layout with a glass door that doubles as both the shower and toilet door. Which isn't great for privacy. The hotel feels too compact for the number of guests which often meant it was difficult to get a sun lounger. There seemed to be a lot Brits who love to stake out "their" chairs in the morning even though the hotel has a policy stating not to do so. Breakfast was very okay and the restaurant's location is tucked away near the lobby and feels very crowded in an unappealing way during peak times. The hotel just feels too small for the amount of rooms and price point. If it was larger it would disperse people better.

Location on the beach Pool bar overlooking the beach Lovely breakfast with lots of choice

The view from our room. Although it was sold as a garden view we could not see the garden, just a massive tree right by our balcony. Service at breakfast was very slow for tea & coffee, and on occasions for clearing the tables. Housekeeping timings - cleaning room at 1645 when returning from beach and turn down service around 1830/1845 when still getting ready to go out (this only happened on last couple of days - maybe hotel busier?)

The hotel is stunning, located on a beautiful beach which is sectioned off with a private area for hotel guests. The hotel is 5 minutes from the fisherman’s village which is great for bars and restaurants. The hotel puts on evening dining events throughout the week and puts a lot of effort into them, they are worth doing. The rooms are spacious and clean. The breakfast is excellent and the food at the pool bar for lunch time is great too. We couldn’t fault the hotel and staff and would definitely go back!

Excellent location right on the edge of Fisherman’s Village. Friendly staff. Pretty surroundings. Water provided. The room was large and comfortable. Nice breakfast included. Nice pool. Sun beds could not be reserved.

Rooms were quite dark. Housekeeping was very late in the afternoon and then turn down was very early and only an hour or two later some days. Sunbeds too close together and some days there were not enough.

The property was spotless and well laid out. We were only staying for 1 night before moving on the next morning and so had chosen the lowest category room. However, our room was spacious and had the most comfortable big bed and had every amenities one could want.

There was a pretty extensive kids club which is great if you have children or grandchildren with you. Perhaps not so great if you haven’t!

The location of the property is extremely good. The hotel had a private beach and some free paddle boards and kayaks to use during the day. Also some paid water sports activities are located on the side of the hotel offered by a separate service provider: The hotel is few min walk to the fishermen village where you have plenty of restaurants and shops. Staff were very helpful and polite.

The last night of our stay the service was not very good. We asked for the room to be made then for towels then for water. Also the breakfast was not very good. Big buffet but could only pick few things from it.

we loved everything, however the best thing was the kids club and it’s wonderful team.

it’s not very accessible to strollers