The food variety, and Restaurant Team was amazing! The welcome was great, greeted with some delicious orange juice and receptionist Taeib was very friendly. The rooms were nice and clean, cleaners were friendly enough. We would give the 5 stars mainly to the Restaurant team- a special shoutout to Malek who is such a patient and amazing individual. He was exceptionally attentive and extremely friendly to all of us especially our little ones. We stayed for 5 nights - the food was well varied, tasty and amazing. We look forward to the 3 meals every day. Desserts and seafood were our favourite part! Again, the chefs cooking and serving were beyond amazing. Seriously thank you so much! Entertainment team- they always try their very best to accommodate us and be friendly. Thalasso centre - Dr Rahma the director was very friendly and very accomodating. My husband and I went for the Balinese massage which was a nice touch to our evening. We would like to suggest a longer opening time for the indoor pool. At this time of the year, the outdoor pools were too cold for us to use hence we look forward to use the indoor pools but because it is open from 12 to 3pm we had to rush for lunch. Security and Bar staff were great and friendly The plus point is we get free tickets to the Carthageland theme park on a daily basis. As a team, they did an excellent job trying to make everyone feel welcomed, entertained and taken care for. Again, special credits to the Restaurant Team for being amazing, one reason why we would ever (if, in the future) come back to the same hotel.

Short Indoor pool hours

Super helpful and friendly staff. The hotel manager, Noura, is very charming, with positive energy. She made this stay very memorable. Entertainment staff are all nice, fun and friendly. After a bad experience that we had in previous hotel, it was unforgettable time in this hotel

No private beach. Public beach available across the street.

The staff was so profissional and helpful

The facility was very nice and spacious. The staff are all very friendly and enthusiastic. At the recetion Mr. Mhadhed was very friendly and accommodating to all our needs. They have a beautiful pool (indoor and outdoor). The rooms are very nice! They have lots of activities during the day and in the evening for all ages. Joe and his team of animators are super fun! A big shout out also to Hassen at the outdoor pool bar! I will definitely be going back! And i highly recommend!

If you do not have an all inclusive pass, they will not even serve water during the meals (you will have to pay for it)

We stayed at Medina Solaria and Thalasso for 3 nights, the stuff was friendly and accommodating, there was entertainment every night and the food was outstanding! I would definitely recommend this place.

Very large and comfortable bed. Rooms are with balcony with part seaview. We booked the half board. Buffet was ok. Good desserts.drinks are very cheap compared to other 5 stars. Pools are well maintained. A special mention to Walid who took take of us at the restaurant.A man with a big heart whom we will never forget. Overall staff are very helpful.

Entertainment.the worst ive seen.they were making people run away.nobody understood what they we doing. Could have a dance show or a singer instead. from our room we could watch the other hotel's entertainment which was FIRE.

The staff. They were amazing, all of them, from the front door to the cleaning lady, and I would like to specifically thank Mr Mhadheb he was so nice, so respectful, helpful and he made everything to make our stay memorable, and I would also like to Thank Amine, the barman for his kindness and services! The hotel is spacious, clean, and it looks like it was recently renovated. The room had an amazing sea view together with a nice and cozy balcony, our room was also spacious, clean and warm. The food was great, varied and delicious. The staff at the restaurant were very reactive and attentive. We really enjoyed our stay, and we definitely recommend it!!!! It was really up to a 5 stars hotel! Especially for their services!

Everything was good, absolutely no mistakes !

overall was good

hours of work for heated swimming pool should be extended water and coke should be available in on bottle each. water being extra for a resident is not acceptable

I like the luxury of the suite and the cleanliness. The mood of The Old Medina and Arabic design were amazing in this hotel. This hotel is very huge and spacious. The staff was friendly and kind. They gave us a beautiful gift when check out .

The restaurant was good and clean but meals and plates were not as various as should be for a 5 star hotel. We hope that the food will improve in the next couple months to be qualified as a five star hotel. Otherwise it was a good experience to stay with you.

Good energy the bar had amazing stuff and great service. Special thanks to that team.

Gym opens at 9am, it shares the space with the SPA so they close whenever they leave, if you’re an early gym kind of person u won’t be very happy :) they did mention that they are working on fixing another gym to be able to be kept open. U need to confirm at the reception ur special requests, for my case I put request of separate beds on booking.com which was confirmed and aknowledged , but they didn’t provide it until I spoke again to the front desk at the hotel.