The transfer from the Tunis airport should be included but they wanted me to pay extra. The hotel staff is excellent. The waiters and service staff in the restaurant are very kind and always there to help you. The only problem is with the management, who yell at the waiters in Arabic and use phrases like, "if you don't like it, you can leave the job!". These guys do not deserve to be yelled at because they represent the hotel at the highest and best level. I also want to say that the general manager of the hotel is a charismatic person and unfortunately, he is not aware that the lower-ranking management is yelling at and blackmailing the waiters.

Everything was very good kindly staff, nice food, rooms was beautiful and big, also there's more restaurant a lot of food, activity on beach and swimming pool was so nice and crazy, Mr. Najeh, Mrs. Hunaida were greeting good, Miss. Amna doing so much good activity on swimming pool For your information this is maybe my 10 visit to this hotel since 2019 I advice all who read my comment to be here and try this hotel

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Everything was very good kindly staff, nice food, rooms was beautiful and big, also there's more restaurant a lot of food, activity on beach and swimming pool was so nice and crazy, Mr. Najeh, Mrs. Hunaida were greeting good, Miss. Amna doing so much good activity on swimming pool For your information this is maybe my 10 visit to this hotel since 2019 I advice all who read my comment to be here and try this hotel

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Everything was very good kindly staff, nice food, rooms was beautiful and big, also there's more restaurant a lot of food, activity on beach and swimming pool was so nice and crazy, Mr. Najeh, Mrs. Hunaida were greeting good, Miss. Amna doing so much good activity on swimming pool For your information this is maybe my 10 visit to this hotel since 2019 I advice all who read my comment to be here and try this hotel

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Beautiful beach and swimming pools.

Dining room was like a high school cafeteria. No table clothes, not even at dinner. Food trays not replenished if later in the designed time frame for the particular meal.

Absolutely nothing

The worst hotel experience I’ve EVER had. Check in and process: Only 2 guys taking care of luggages for a 400 room hotel Only 2-3 at front desk. All rude and not helpful. Environment: Bombarded with heavily scented chemicals cleaning products in hallways and rooms - suffocating & causing headaches Despite this- the entire property is dirty Room cupboards - bad dust trails Doors all around hotel - glass, room doors handles were disgustingly dirty and greasy- yes it’s high traffic so up the wipe downs per day! This also crept into the snack bar, buffet area- dirty utensils & plates etc Horrible carpet - old, stained and super dirty that is a runner in the entire hotel room hallways. Never have we been in any hotels in the world with carpets that our suitcase roller wheels picked up all the dirt - hair, dust balls on the luggage wheels! It’s so gross and shocking to see & having to clean those wheels. Been all over the world.. never had this happen before. No vacuuming seen in 4 days either. Rooms: Very small and motel like. Bathrooms Tiny and terrible flush- have to push with all your might and hold down for a good 20 - 30 seconds - hard hold and many attempts. Flush button leaks water! Shower- ridiculous setup esp if you’re tall- you’d hit the ceiling and water sprays out all over out of tub. Wet floors unavoidable. Chips, stains and scratched scab holes in bathtub Dirty grout and poorly grouted and some mold Broken shaker head and holder Toilet brush cleaner left beside toilet bowl. Bathroom is basic & not in good conditions. Low quality shower gel and shampoo only and bar soap. Nothing else. No face towels, no shoes caps, no lotion, no conditioner, no qtips, no cotton pads. Can hear sounds in hallways. Someone knocking on room for at 7:48am in morning. When asked for extra towels was asked why by night duty reception and had to justify why!