1) Very good location - bazaars are very near by, 2 mini marts/supermarkets - one next door another across the road, good fish restaurant down the road and many pideli kofte restos around. 2) Helpful staff - the girl at front office (I’m sorry I didn’t get her name) spoke some English and she was very helpful in answering us re olive oils, resto recommendations and bus schedule. The gentlemen was also friendly and helpful. The cook in kitchen and girl at bfast were helpful too.

Bed was soft and a/c didn’t seem to work one night but we left the balcony door slightly ajar and it made it all ok.

Breakfast was buffet style and really good. Room was clean and nicely decorated. I love how there's a cosy lounge area outside my room so I just chilled there while doing my exams. Location was superb. Walked a short distance to the bazaar and there were so many shops! It was a small street to get to the hotel, but I love how there's an underground carpark and a staff member helped to park the car, and also took our bags to our room. Brilliant customer service and we thorougly enjoyed our stay.

Only criticism is that I didnt see any coffee when I went for breakfast.

Staff smile, the hotel is very new. I want to thank the guy who was helping us for parking the car, unfortunately I didn't know his name but he was having problem at his voice. This guy was super perfect. He is very polite and has optimistic smile coming from deep inside his heart. If I came back for the same hotel definitely I will come because of this gentleman. I really appreciate his job.

Just one day they forgot to clean our room. But honestly it made me feel some careless feelings from their side.

The Hotel seems to have been renovated recently and is looking quite modern. It is located centrally in the old part of Bursa within walking distance of the Grand Mosque, Bazaar and Citadel. The Breakfast spread was good. There are also lively restaurants outside where you can grab a good meal. There is a Taxi place at the end of the street where you can easily get Taxis to anywhere you want. Better still they are all metered taxis and the taxi drivers there do not rip you off like they do in Istanbul.

Nothing.

This is my fifth time staying at kayhan hotel. To say I am impressed would be an understatement. I felt really comfortable during the stay. The location is very very close to transportation, market, mosque and all attractions.

All the staff were attentive and went out of their way to ensure that we were comfortable (: The location of this hotel is 2 minutes walking to OsmanGazi market and about 5 minutes walking to OsmanGazi Mosque. also 10 minutes in the car from the Tellfreek. taxi office is exactly by the hotel.

Beautiful modern hotel with great facilities and a central location. The staff were very friendly too.

Hotel is located within walking distance to the main attractions like grand bazaar, Kozi Han etc. Breakfast spread is good. Room is clean with daily room cleaning service. Receptionist is very responsive and helpful in arranging pickup/ taxi to Uludag and transfer to Istanbul. We love everything about the hotel.

Breakfast was quite basic but the large room (with view and balcony) was extraordinary ! 👍🏻👍🏻

Breakfast was excellent with great variety of foods. The location is great, short wallking distance to key tourist locations. The service was excellent, prompt and efficent. Hygiene was top rate! Receptions clerks ware fluent in english and very polite. The hotel parking is key advantage in the local area, because parking on the street is very difficult. Thank you we look forward to visiting you again!

Very good location in the centre of Goreme.

There was only one hand held portable steam iron, rotating amongst all residents. This had caused inconvenience. Hotel promised to help to secure hotair balloons ride but on the spot wasn’t helpful.