Very friendly staff, always helpful and trying to meet all the expectations. Air conditioner was defect in one of the rooms and they bumped us to a better bigger room with sea view. Well sound-proof rooms kept you asleep all night long. Rooms are clean, room service is very good and deliver in a few minutes. Receptions always trying their best for effective communication and stand-out was Coşkun, who made sure that our check-out was as smooth and quick as possible.

Restaurant has very limited options and breakfast is definitely much more expensive than anything you can imagine in any of the cafes around the hotel (hint: no cafe is open before 9:30, so the hotel is the only option for an early breakfast). Lunch and dinner options are just not so much that you can call it a restaurant but rather a canteen.

Great location. Very clean and well-done housekeeping services. The staff was already ready to help and friendly (especially the Breakfast Hall staff) There are many restaurants and shops around the hotel. Celebrate New Year.

Nothing

Location was close to the centre and most relevant places. It was uphill like most of Istanbul city centre, which makes is it difficult to reach in walking and Taxi. The service, Breakfast and food are quite good. Glad I spent almost a week in this Hotel.

The location was uphill. The rooms are a bit small ,but functional.

The hotel is exactly what we wanted. Located away from the chaos of the tourist area but close to many restaurants and public transport . Upon check-in I asked if our room had a window and was told it did not so I upgraded to a room on the top floor with a balcony upon advice from the reception manager Berk. The room was great and had a great view of the Bosphorus. Upon checkout Effe and Samet looked after our bags , updated my Marriot membership to ensure my wifi was complimentary. The entire stay was very comfortable, excellent shower. Only a 20 min walk to the tram that takes you to Sultanahmet.

Our travelling friends stayed in a room facing the main street and did find it a little noisy as they prefer the window open . Upon request the reception person gave them ear plugs. We had no issues with noise on the top floor . The only think we would have liked was to be able to have a drink in the hotel bar late one evening however it was closed. All in all a great stay .

the hotel was very well located and the staff working there were very friendly, although some of them were not fluent in English, they tried their best to help out

there was nothing major, however we had a very strong smell in the shower, it was probably the cleaning supplies they used. however we couldn’t get the smell out of the room, the doors of the shower had to be closed constantly, if not the smell would’ve been anywhere in the room. therefore showering was a little tough with the smell. nevertheless we asked the staff at the reception about it and they send housekeeping instantly to our room and he tried to help out as much as possible — the smell afterwards wasn’t fully gone but wasn’t as bad as before either.

Everything was good and the team was very helpful Next time I’m coming to the same hotel 🏨 AC Thank you so much

They told me that I have to pay for Internet every day !!! This not acceptable in any Hotel 4 stars ⭐️ Please revise your policy and make it Free of charge as all of the hotel in all over the world

The hotel is located in a very good area easily accessible to Nisantasi, Taksim and Besiktas areas. Near the hotel all bars and fancy places.

The breakfast was very poor, didn't meet my expectations. It could have add more options to breakfast. For example, there was no omlet.

location is great. Hundreds of coffeeshops and places to eat outside. Supermarket very close to it. rooms sizes are big enough.

first time after years I use booking.com, the staff tried to sell me room upgrade for higher price than booking offers. Usually they upgrade for free or give lower price. breakfast is expensive comparing to prices in local coffeeshops, and the choice isn't that great as usual in Turkish hotels

The staff are very friendly and helpful. The rooms are modern and very clean The Reception team are very helpful and informative The location is great. The Lunch food is very nice and service was very quick!

The Gym is outdated and needs updating with more equipment. The Rooms need larger TVs The Aircon was not working in the room. The drinks at the hotel are expensive compared to other local bars. There was also not enough choice of alcohol.

A limo transport arranged for us from the airport for a 1am arrival led us to friendly front desk and an easy check in Room 4001 is a must have if you stay here. By far the biggest room in the floor with a great layout Overall a pleasant stay in a nice clean hotel with friendly staff