A great hotel, a short walk from Galata Tower, interesting streets, and transport. Staff were delightful and made our stay relaxing. We had room 402, Deluxe Sea View. It was spotless and exactly like the photos, if anything, even nicer. Serviced daily to a high standard. A Turkish rug made the room beautiful. There is an excellent terrace on the top floor for breakfast and also drinks, which you can order simply with the phone there. We received the front door code, but there is always an attentive staff member faster than us to open the secure door. I recommend this hotel. Soundproofing was fine. We stayed ten days and were satisfied, would stay again.

No complaints A future guest may like to note it does not have an operating hammam or sauna, the description should be edited. For further information, the elevator does not extend to the terrace so from an accessibility perspective you will need to be able to use stairs for one floor.

Room was comfortable and had everything we needed. Despite the location of the hotel near to the busy street, with closed windows it was really quiet and we had a good sleep. We enjoyed the view from the window to the old city and Golden Horn. It was easy to walk from the hotel to the main attractions. We really liked the roof top terrace - view was incredible! It was so nice to sit there in the evening and admire all the city lights and illuminated mosks. And staff at the reception was really nice and helpful - thank you! Coffee and breakfast was very good too. We would stay here again.

- The room was perfect with all the facilities we needed like the fridge, kettle, hairdryer, AC, towels and more. - The room has the best views! Our request were also catered for, thank you! - The hotel has a brilliant panoramic terrace on the top floor that you could use the whole day and it is also a perfect place for breakfast. - The breakfast was plentiful, varied and delicious. - Daily cleaning was superb. - The staff are all very friendly and helpful with everything. - The location of the hotel is really convenient - just a 3 min walk away from the metro station, 5 min walk from the Galata tower and about 10 min away from the furnicular down to Kadiköy or the tram to the old town. - We will certainly stay here again next time we are back in İstanbul - From Ponnapat and Austeja

Nothing, everything was perfect.

The room is great and well worth the price; there is plenty of room and it doesn't feel like claustrophobic. The ensuite is well-equiped and there was no issue with the shower/toilet. It was nice that towels and floor mats were renewed every morning during cleaning. I got a lot more than what I was expecting The view from the room is nice. Even though it is near a couple of busy roads, with the windows closed, you can't hear a thing; something I didn't expect when staying in the city centre. The bed and pillows were comfy, and there is aircon to warm/cool the room. The terrace, breakfast, and view is also a big bonus. The Turkish breakfast had lots of choice, and was tasty. The view at breakfast and at night is a great way to start or end the day. The location is superb. There is a central line station a few minutes walk away which connects to the rest of the metro system. The ferry port is just down the hill, and easy to navigate. The tourist spots are just around the corner but, with easy access to transport, you can avoid these places quite easily. Staff were always very helpful and attentive. There is always someone available when entering or leaving the building - there is a bell at the door if there doesn't seem to be anyone at the desk - and you're always greeted when coming or going.

Although the bed was comfy, I didn't realise many "double" beds were two singles tied together at the middle. This was not an issue after the first night, the beds never separated which is what I thought would happen.

Our flight was delayed and the hotel made it a point to check up on us to know if we were fine or not. That was just the beginning of the continuous good service, the hotel staff made it a point to provide exceptional hospitality throughout our stay 24/7. The room was just perfect and they had a lovely terrace overlooking the whole of Istanbul. Plus point is the sishane metro is a 200m walk and the Galata Tower was a 6 minute walk only so that made it so convenient for us, metros are amazing to get around Istanbul. From now on, this will definitely be my go to Hotel, I can’t imagine staying anywhere else because they truly provide a home away from home.

Nothing at all.

The location was fantastic, the Galata Tower is right around the corner with access to a wide selection of bars and restaurants. The room offered a great view and was very clean with a lovely waterful shower. The terrace view overlooking the Bosphorus is stunning and a great place to relax in the evenings. The breakfast served on the terrace is freshly prepared every day and offers a wide choice. Finally, a huge thank you to the staff who couldn't have been more helpful and welcoming. I highly recommend staying here.

Pillows could have been comfier but that is just preference. Apart from that we loved everything.

The location of the property is exceptional, providing close proximity to several notable attractions, including Galata Tower, Galata Bridge, Galata Port, Grand Bazaar, Spice Market, and Sultan Ahmed. The room was impeccably clean and spacious, precisely as depicted in the booking details, and the bathroom was both comfortable and generously sized. The view from the room was remarkable, offering a breathtaking combination of sea and cityscapes.

Nothing

The property was situated at a prime location. Sishane metro is about 200m distance and taksim square and Istiklal street are also 20 mins walk. The famous Galata tower is also just 5mins walk.

One of the rooms was really small. And the fact that there is no elevator to the terrace where the breakfast is served could be an issue for people travelling with old people or who have issues climbing up the stairs.

The staff were kind and helpful, and there were laundry and ironing services that could be paid for for next day. The neighborhood is excellent - it’s relatively close to the water, and there are nice restaurants etc around. The view on the terrace is great, and I appreciated that it was always accessible.

Perfect location, 4 minute walk to Galata Tower and about 10 minutes from the main shopping area. Plenty of cafes and restaurants around. The staff are super friendly and accommodating. Rooms were always clean and stocked with fresh towels. The roof top was AMAZING, great view of the water, city and the beautiful mosques. I was traveling with a group who also stayed here and they absolutely loved it as well! On a slight incline so you have to walk upwards towards the main area.