The room was great, and although AC was on heat, I did open the window and it was fine. The room is very clean and well organized and I loved that the furniture looks new and everything is the room was great. The hotel is very good, HK employees are very helpful and Engineering team did help with the TV issue and although the employee did not speak English, we managed through Google translate and he was helpful and friendly.

It was a good stay, but at the breakfast, there was only boiled eggs and when I asked the employees, they only pointed out the boiled eggs on the buffet, although they do prepare other types of eggs in the kitchen, but it was not offered. Also, at breakfast, I went at 10:00 am, there was no bread so I had to ask the waiter for bread, and coffee machine had no coffee, so I also had to ask the waiter for coffee. At around 10:15 am, waiters started to prepare the restaurant to be cleaned and they start tilting the tables to be cleaned, then a HK employee came with a vacuum cleaner and started cleaning the floor while I and another table were still in the restaurant eating. This was really bad for me as its a sign of kicking me out!!!

Check in process was so smooth and welcoming, espicially Mr.Hussien ( the receptionist) and Mr. Olgun ( the porter) who were so friendly and helpful The room was comfort, clean, and wider than other apartment i had stayed in İstanbul. Prices were really reasonable.

Kitchen appliances and utilities are completely unavailable in the room, but you can ask for it via room service.

The staff are extremely friendly and took good care of me as I travelled alone! I arrived at 6 am which was well before the check-in time, and the staff members Seyma, Rahman and Olgun all assisted me in getting a room! I ordered room service the first day, which was tasty, and the rooms are very spacious. Overall excellent trip!

We really enjoyed our stay. The staff was highly professional and kind. We stayed 3 days with excellent comfort . Mr Rahman was especially kind and helpful along with other staffmembers ummuhan, Fatma and Metin. Trust me the service was 10/10

A bit far located but still peaceful though.

The room had a fireplace and the reception team was very helpful. Specially Metin who helped me set up the room and helped me with the flowers. The Lady at the reception was very professional and friendly I am sorry I did not get your name thank you all

I have been to all kind of hotels. But this staff was just exceptionally friendly. Mr Rahman and Fatma and the nightcrew were all just amazing

For me personally the location was the only downside.

This is my third stay here. Excellent hotel. Nice quite location. Good breakfast. Very helpful staff. Special thanks to Huseyin and olgun for their exceptional service.

Nothing

Front desk/receptionists Şeyma and Aydın were wonderful. Şeyma also helped us for our next booking. She is a great professional and knowledgeable customer specialist.

Nothing

I was offered a suite instead of a regular room with the same price , the view from the 21st floor is amazing.

Good price ,good breakfast

far from city centre