Very friendly and helpful staff. Pleasant and clean room with an air conditioner and a refrigerator. The hotel has a terrace that is always open and free to use for relaxing and sitting around with a cup of coffee, water, or e.g. with your own food in the evening. A breakfast buffet started not always punctually while our stay, but it has a good variety of both standard european foods (bread, cheese, jam, eggs) and local foods - cold and hot dishes. It was always very tasty :) The location is really good, it's comfortable to reach the tram station, shopping centre with cafés (Galataport) and Taksim Square.

Some two-bed rooms have too little day light because of a very small window in a niche. But if you are not going to spend much time in the room during the day, it won't be a problem.

the location was close to the metro station and the Terras view was great it’s the place for breakfast and you can stay there whenever you want you well find mu photo to the terras view attached and absolutely the staff they helpful and good English speaking, specially the girl on the reception she is so cute and lovely and helpful.

the first thing is the room was small you can’t even move, no enough space to put my things , in the photos looks bigger and new but it’s different from the fact i wish take i new photos for the room now, and i booked king bed but i found 2 single beds putting together looks like one king bed but when we slept on it it’s separated! and we tried many times to getting back together the breakfast was poor it’s also not like in the photos! and it’s the same and repeated the way to Taksim square it’s hard it’s going up you feel like you up stairs all the way and it’s not easy but the opposite side it was easier and near to metro station

By far what I liked most about this place is the staff. Yagmur in particular has been a godsend :) 10 mins away from Taksim Square.

The initial room I was in was very small, barely space to move but they give me a bigger room upon my request. The location of the hotel is not bad, it's just Istanbul is kind of on a hill, so to get to Taksim square, I had to walk up for 10 mins which left me breathless upon arrival. But this is true for many places in Istanbul, just be mindful of that little detail.

The location was excellent, close to Taksim Square and T1 tram. Great view from the breakfast area overlooking the Bosphorus.

Breakfast lacked diversity. Same selection every day. Breakfast photos from the site are not showing the reality.

The breakfast was great the staff at the hotel was very helpfull with all my questions. They were kind and did all they could to make my stay in Istanbul a trip i will never forget. The location is fantastic if you want to experience the real istanbul lifestyle and it was the best hotel i stayed in for a very reasonable price.

nothing

Kader was excellent. He served best. All other staff was co operative and helping.

Front desk and lobby to small for a four star rating. The front desk and entry is of no standard.

location

size of rooms

The best Side of the hotel was the staff. A lot of the people from the reception were great. I particularly want to thank Chetin and the lady who was speaking in Russian. They helped me a lot; not only with the hotel issues but also by giving other recommendations. They are AMAZING people!

Actually, there were not bad things in the hotel. Because the location was great. And as I said Chetin and the lady who was speaking Russian helped me a lot. Because of these two people my stay was more than perfect <3

We liked how the Hotel was close to the key areas at the same time calm, The staff was very kind and generous especially Mr. Cetin. Bonus: the shower was very pleasant with the mist mode, would recommend.

The elevator has a weird security door which made it very small to fit two people with simple carry on. Breakfast could be much better because every day it is the same and it was very basic.

Very nice and helpful staff

the street is too noisy, so after complaining received some earplugs, which was nice