I stayed at Pagos palas hotel 7 days on my own. I travelled to Izmir to have a surgery. When I came back to the hotel after the operation I was in a terrible state and the hotel staff helped me so much. They bring me food every day, bought me water, yoghurt everything I needed. They were so kind! I couldn't have found a better hotel. They took care of me like my mum will do! I am so grateful to them for the week I had there. The hotel is super clean, the furniture are new and the wifi works perfectly. The location is great too, close to everything. Walking distance to every spot in Izmir. On my last day there, suddenly, phone charger stopped working and they find straight away a compatible charger for my phone. They saved my life! I will definitely come back there! Thank.you so much!

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A real gem hidden in the narrow cobblestones of the most authentic area of Izmir. Small tea shops, bakeries, groceries and traditional pastry shops are just around the corner. 10 minutes walk to the touristic "planet" with big "bazaars" and another 10 to the seafront. Among all these old houses the hotel is unexpectedly fully renovated. Multicultural atmosphere, very helpful and polite staff, spotless room. If you have a car they arrange the parking nearby. We didn't try the food but the menu sounds interesting. It is highly recommended.

If you feel insecure about driving in narrow streets (if you have a car) or unsafe walking around in an unprivileged area of the city despite the polite manner of the locals, this place doesn't suit you.

The building has been beautifully renovated and decorated. Everything is new and well planned. The beds are comfortable, sheets and towels are clean. Air-conditioning and wifi work well. Shower is great with a shower stall and hot water.

The neighbourhood is not unsafe as others have commented. But the neighbouring streets have local markets and there is a lot of garbage on the streets. The people are likely more poor, but they are not at all dangerous. We walked back to the hotel after dark and it is safe, it just doesn't feel nice because of all of the litter.

Friendly people. The place seems quite newly renovated. It is in an old area with lots of small hotels, this one is probably more modern that most. In most ways it was comfortable but there were a couple of issues.

The first room they gave me had problems, especially with the bathroom. After the first night they moved me to a better, upgraded room so they dealt with the problems correctly. There is no elevator so you will have to climb up to three flights of stairs.

Property staff were kind and helpfull, specially thanks to owner of the property he helped me a lot things that i faced.

Only thing is the location where was not feeling safe. But people are kind there and i would not recommend only women can stay in that location, but overally it is good for friends.

Free Netflix and very friendly staff!

The location can be a bit daunting if you’re not used to it. Our taxi driver told us to be careful, but overall we felt pretty safe.

Really fantastic and helpful staff, they got out of their way to make the communicarion work. There is someone at the reception 24/7 so it was no problem to check in at 4 am when I arrived in Izmir. The location is good, 20mins walk to the Clock Tower through the lifely market. Tiny issue with the shower: the hose was broken so only half the water actually came out of the shower head but that's complaining at a very high level. The room is spacious and was very clean, it was also very quiet during both night ans daytime. I would recommend and come again! :) Thanks to the lovely team!

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I truly enjoyed the flexible check-in and check-out times, the friendly and helpful staff always ready to meet any request, the convenience of purchasing drinks at the hotel bar, and the cleanliness of the rooms. The services offered are good.

The neighborhood isn’t the best, but by avoiding alleys and staying cautious during certain hours, you’ll have no issues. The rooms are clean, but a possible improvement could be to have them cleaned and the towels changed every two days instead of three.

The hotel is very close to the train station (6-7 minutes away), Smyrna, the Kemeraltı Bazaar, Women’s Museum and Culture Park. The staff is welcoming and eager to help with anything you might need, including recommendations about getting to Alaçatı/Çeşme. The room was clean and I had more than enough space for my stuff. The bed was very comfortable as well. The neighborhood might seem scary or unsafe at first, but in my opinion it is perfect if you want to experience a typical Turkish neighborhood. You also have plenty of little shops close to the hotel, so you can get water or other little bits you might need.

The hotel is conveniently located near the train station, providing easy access to public transportation. This proximity makes it an ideal choice for travelers seeking efficient connections to other parts of the city or surrounding areas. The cleanliness of the hotel is well-maintained, and the staff is consistently professional, friendly, and responsive to guest needs. Overall, the combination of location, service quality, and cleanliness makes this hotel a reliable and practical accommodation option for visitors.