Totally it was good and excellent experience for me i appreciate all the staff personnel especially the staff f&b and receptionist thanks from all my heart

I don't like one staff receptionist he's name( Ervhen l he was very rude to me and he's not professional at all he need to talk calm and quiet with gust .. I ignored him to not let anyone bother me during my vacation, aside of that everything was perfect 👌

It was overall a very nice experience. There were lots of facilities for food, drink bars, indoor and outdoor areas to lounge with family, etc. There were several pools, including an indoor and two outdoor pools, a beach on the sea, a massage/spa area.

The all-inclusive food buffet (breakfast, lunch, and dinner) was definitely convenient but it was mediocre in quality. When we went to restaurants a couple times, the food there was much better. Not really a huge downside but something to keep in mind.

Food was very good. Swimming pools are also nice. Service personal is very friendly.

Buildings are located in different sides of the small street and to moove between areas you have to cross it every time. There is bridge overhead but mostly people do not use it.

The stay was great and beach was amazing. Food was great everyday

The pool was freezing and the extras were expensive, eg.massage quad biking

Room, beach, food

Staff in spa

The bars were good. Bus to the beach. The Beach bar. Lovely gardens. Entertainments team are good.

We had to go to reception to get the room cleaners to do their job properly. Like wash the tiled floors, replenish the tea, coffee, stirrers, etc. Only a couple of staff spoke English. The hotel is obviously geared around Germans, so the staff have no interest in English or Russians, your staff are only interested in Germans. The restaurant food is mediocre at best, more effort required in the Kitchen & more skilled chefs needed.

Most of staff not understand the English. Food is middle range. Fruit quality very poor not washed properly.

oh, this “all inclusive” stuff looks great on paper (in booking.com app), but there are a lot of “but(s)”. on the other side Wi-Fi was awesome as for Turkey hotels. a lot of food. and they think you want to drink a lot of alcohol if you are Russian (for me this is downside).

not clean room, thick walls, power cord to hair dryer had no isolation. elevator was not working in our building. schedule of “entertainment” is not comfortable: at 6:30 pm indoor swimming pool is closing. the same for ice cream bar. ah, and coffee in coke glasses, not cups. view to the garbage bins place was not good too.

The location of the hotel and the room cleaning service are very nice people

The reception night shift

Breakfast and food was good on the first day but it was the same thing for all the 4 days tath we were there. we got sick of it by the second day because lunch and dinner were the same.

the Staff were very poor. they talked about us behind our back and even made comments to each other as my children and myself approached. perhaps they were not talking about us but their manners were snide. They gave myself and my children a double room instead of a family room. Myself and three teenagers had to fit on a single bed and a double bed. When I asked for a family room as I was paying €400 a night! they said there are none available. our american friend asked to be moved to another room as it was a noisy ground floor. He was given a family room for a single person. He had a room with two single beds and a double bed for just himself. He said it was because he tips and he is American. I felt a bit of racism from the establishment based on this fact. I am of Indian Origin. The reception staff were uncoute and did not have a welcoming nature. they spoke limited english for a global establishment. They were rude and only MEN! the waiters on a contrary were kind and friendly. We tipped them for their service and their respectful nature.