The hotel is the perfect size for the waterpark. It never felt overly crowded in the pools or waiting for the slide. My kids, ages 3 and 8, absolutely loved it! It was the perfect size for them. And perfect for mom and dad. We also loved how you could see the waterpark from the hotel room! Such a cool feature. Also, you’d think with a lot of kids in the hotel, that it would be loud, but we had no problems at all. The staff was friendly and all the other people were pleasant. Oh, and there was a cute little arcade and some good vending machine options.

The air conditioner was really noisy, and the breakfast was not great. But, those things won’t keep us from coming back.

Great place to stay with children. Splash Harbor is perfect for various ages. The breakfast is great, the beds were comfortable, the kids like the game room as well. The staff were all very nice 😊, we were there on a busy holiday weekend. No sign of the employee shortage. Our room was clean, the hotel is dated and could use some fresh paint or upgrades if you like things to look new but for the price, I am not complaining. This is the third year we have come for a break in winter and will likely be back again. There is a lot to do in the area too. We have visited Snow Trails while there and done bowling at Lex Lanes. The kids LOVE the swimming most of all.

The walls are thin. You will hear the people at the pool and neighboring rooms. Do not expect your room to be noise free, this is a place where lots of families bring children. Someone complained of our children being loud at 10:30 at night, the only one still up was the 1 1/2 year old baby who did not want to sleep for some reason. We were woke up by much noise outside our door at 12:30 am the night before. Like I said, there are kids/ families. Expect noise.

Where to start reviews are all based on opinions so this is ours . I have to say that we were rather satisfied with our stay .was close to restaurants and near by gas stations . Staff was friendly and professional, check in was easy after check in the front desk called our room to make sure that everything was ok and up to our liking that was a nice added touch shows that the staff cared. The facility was was clean, swimming area was great not only good for kids to enjoy there stay and have fun with a splash pad , slide and pools but for the adults as well they have two hot tubs nice and hot just perfect for relaxing another added bonus was the chlorine fumes were no so over powering like other places we have stayed at I also noticed the staff always checking pool and hot tub chemical levels. also a nice fenced In out door area right off the pool area. breakfast area was a decent size area a lot of breakfast options from waffles eggs sausage Cereal oranges bananas yogurt string cheese pudding pop tarts coffee juice etc. in addition vending machines had a decent variety of snacks to pick from also a vending machine that offered ice cream and frozen personal pizza and one other vending machine that sold microwavable popcorn. Arcade area was well kept and clean cost to play games we reasonable most games were no more than a dollar to play. Our 3 girls had a blast . The rooms were nice mattress were comfy not to firm pillows were decent room was clean hallways to the rooms were kept clean as well I was surprised to see in the hallway a air purifier so you didn't get that weird hotel hallway smell that so many hotels have. All in all a nice place to stay.

I really truly don't have anything I particularly didn't like about our stay. Would stay here again.

The breakfast was a buffet style. They have a lot of Debbie cake type snacks, applesauce, fruit cups, bananas, apples, sausage, eggs, waffles, cereal, cheese and yogurt.

The pool signs say no alcohol but people were drinking alcohol around the pool and not supervising their children so on the weekends it can be hectic. It's not the hotels fault because they have no pool staff on duty just signs on the wall but can be unsafe for smaller kids and pregnant woman. Overall it was fun.

Water was warm.

The attitude of the front desk is horrible. I've been there many times with my grandbabies, they love it. But I always dred going to check in because they do not have good customer service. And I think there trained that way because it's not always the same person. They talk to you won't look at you. They make me feel like I'm a bother.

The price and the water park we a great deal.

Breakfast quality could be improved. The sausage seemed to be steamed and not cooked which gave it a funky taste. Would like to have had another juice option like Cranapple or cranberry. If only doing a one night stay, the access to the pool and park were greatly restricted. Can only access the park after you check in and not after you check out. It doesn’t open until 8am and check out is 11am. Check in at 4pm makes it difficult and greatly restricted.

we definitely liked how it was right next to highway to get home and get there. Also that it was buy food and gas stations. The layout of the hotel is good for parking as well. We loved the parent/child friendly layout of the pool as well. The arcade was just right amount of things to do, not too much and not too little. The room was also spacious enough for us to be comfortable and enjoy ourselves. overall we loved our stay!

we loved everything.

Water park area

My family and I didn't like That when we checked out at 11am we had to leave the facility unless we paid for a 14$ pass for EACH PERSON, even if you was an ADULT and didn't want to get wet... to stay and use the water park area. We should be able to turn in our room keys and be able to stay untill at least 3pm before others check in at 4pm.

We came here for a little winter getaway, mostly for the kids. The water park exceeded our expectations. The staff was friendly. Breakfast was eh. Microwavable and grab and go. Not sure if that's due to COVID. The game room was a lot of fun. Pinball and Injustice were the favorites. :) Take the 20 minute drive to the Ohio Bird Sanctuary, especially if you want to be in nature! Beautiful and inexpensive place.

Breakfast could have had healthier options. Even some fresh fruit would have been nice. There is a Dunkin Donuts right next door that offers avocado toast.

Kids had a great time and location was excellent for restaurants mini golf and arcade and gocarts near by

HOT inside covered pool area. Retractible roof was broken and adults took turns in pool area monitoring kids because it was too hot to remain inside. No lifeguard or pool supervision to control rowdy horseplay of large numbers of boys on baseball teams. Little ones under 6 barely got down the slide before bigger kids barreled down.