My wife and I were taking a leisurely drive across Ohio and looking for a small town and quiet location to spend a little time. Upon a search, the Grand Hotel in Mt. Vernon popped up. This hotel was completely rebuilt from what was the original Curtis Inn that was built in the late 1800s and burned down in the 1940s. We love staying in older, historic hotels but the surprise with the Grand Hotel is it's really neither. The hotel looks and feels old, but it has modern plumbing, elevators, insulation, and windows. The temperature dropped to the single digits on our stay, but the room was toasty warm. The 24-hour coffee and tea service is a nice touch, as is the afternoon/ evening hot chocolate bar. The breakfast is great as they rotate several hot items daily, and always have the yogurt, cereal, breads, etc. Autumn was working when we stayed, and she was delightful to talk with. She gave us great information on the hotel and surrounding areas, as well as a couple of suggestions for dinner. Bill was working maintenance in the evening and took time out of his schedule to talk with us about the hotel history, restaurants, and other related topics. I traveled for many years on business, and it's rare to find a property that you feel comfortable and at home in. We felt appreciated as guests, and it's the personal touch that will bring us back for future stays.

Breakfast was delightful.. alot of choices. Room was very clean, nice, had what we needed for a great night's stay. The bed was exceptionally comfortable, usually not the case. Staff was very friendly, check in and out times were great, nice to not have to rush out of bed to get checked out Was the best overall hotel stay experience I have had in a long long time! Thankyou!

If I could critique anything it would be maybe shampoo, conditioner and body wash inside the shower instead of on the outside sink. I got in and then didn't have it, not realizing it was out there.

The hotel has beautiful public areas, the room was very comfortable (best pillows ever experienced in a hotel!), and the complimentary breakfast had excellent variety (chorizo breakfast scramble! Biscuits and gravy! Waffles!)

I thought the room temperature was perfectly comfortable, but my daughter thought it was cold. Also, the Aveda bath products are lovely, but the soap contains an ingredient that makes it feel like you haven't washed it all the way off (something slippery and emollient?), which I didn't like the feel of.

Beautiful property, historic location, nice views, clean and comfortable rooms, great breakfast, very friendly staff. I’ve stayed in a lot of hotels all over the world; this one easily ranks in the top 5. Just thoughtfully-executed, beautiful without being stuffy, and well-maintained. I like to give credit where credit is due, but I hope this place stays one of the best-kept secrets in central Ohio. Same with the town, actually. An unexpected gem in the Ohio countryside.

Nothing

It's a beautiful hotel. Bed was very comfy. Pillows were very good. Breakfast was actually pretty good except the coffee!!

I booked a DOUBLE QUEEN room and ended up with a KING with a sleep sofa. Normally wouldn't be a big deal but my husband and I were traveling with our adult son who needs a bed NOT a sleep sofa! The day of arrival I called to confirm that we would be checking in late (7pm) and confirmed two double queens and they said yes. We got to the hotel and they had given our two queen room away and we had a King with sofa. NOT COOL. Other than this mishap, the hotel was good and the front desk person was doing his best at being accommodating. Coffee was not good.

Beautiful, clean hotel. The woman that checked us in was very friendly.

The breakfast was disappointing, less options than a chain hotel. Fresh fruit that wasn’t green bananas or red delicious apples would have been nice. The woman working the breakfast was coughing all over the place. It would also be nice to have a shelf or surface in the bathroom to hold things while you’re showering.

The breakfast was awesome they had eggs biscuits and sausage gravy and waffle maker fresh fruit toast and cereal. The place was very clean and location was right down town. The bed was comfortable and room was clean.

NOTHING

Everything! Super comfortable bed, wonderful staff

Breakfast had nothing I could eat because of my allergies, but the attendant did offer a few things not available to others that morning!

Decent breakfast, enough variety. Staff was friendly and helpful.

I arrived with my 85 years old mother who has limited mobility, the elevator was out of order at that time, which the receptionist seemed to have no clue about and put us in the room on the top floor! No apologies for inconvenience, no assistance were offered from any of the staff. We got help carrying our luggage up by the total stranger just happened to have a heart of gold! It was a big disappointment!(

The beauty of the place is surpassed by the staff. Welcoming. Kind. Helpful. I appreciate that so much. A great place to renew and relax adjacent to everything, particularly Kenyon College.