Reception manager was amazing. Very spacious and concierge always very helpful. Pool was nice and clean and the breakfast was amazing

The lady at the front door for the breakfast was a bit rude with me and told me I had not paid and made me go to reception to fix the issue myself, even though I had already paid for breakfast. she didn’t seem to concerned with the issue and told me to go to reception to fix it myself. She was very dismissive. When they found out I had paid they apologised for her mistakes however she did not say anything to me but looked at me a little annoyed.

Staff takes it away, as always. Joy took special care to (over)accommodate my request (Austin and the lady shift manager were great help in that as well), Jaffer and Fawad the door as always helpful. This trip almost bought me for a long time!

soundproofing could be improved

- this is my 1st time in this hotel eventhough i travel to dubai very frequent (once a month at least ) -Location: is convenient ( the bay and downtown) - Staff: they truly care, everyone is trying to serve with pleasure. Amazingly they answered all calls and provided me with everything i ask for. - politeness: i booked my breakfast thriough the reception (I forgot to purchase it online) so when I went for breakfast my name wasn't on the list, yet the gentleman didn't insist to keep me waiting and he said please procees and enjoy your breakfast and we will take care of ensuring that your name to be added on the list. In many other hotels, they will keep you standing till they find your name. So O appreciate such courtesy. Reception( face of the hotel) : from the 1st second you will feel that you are welcome and the receptionist are serving you as a true guest not just a customer. They strive to do everything possible to make your stay a pleasant. Also many thanks to Michele as he was the 1st person i met in the hotel and he was very helpful and informative. He is definitely a multitasker.

my room was next to the elevator and i could hear the elevator bell everytime it stops at the floor. A bit noisy or am too sensitive!!

First time I write a review but this hotel actually deserves- Excellent hotel, excellent location, staff are so good everytime they welcome me with smile, breakfast good, hotel so clean and modern , Excellent room ( they upgraded my standard room to canal view with a wonderful view to the river in 15th floor for free ) , in my last day I asked for late check out from ( Varma and Rhoda in the reception ) they extend the time to 14:00 ( althought they asked me to leave by 13:00 but ok still better than 12:00 ) , overall it was one of my best accommodation ever , I’m thankful and hope to come back again ❤️

One negative thing just , it has no soundproof or the soundproof is so week in the rooms , I can hear sounds from outside the room easily..

everything!!! amazing staff, very helpful and polite, fantastic view from room, fantastic breakfast for free, the value for price ratio is exceptional, 4 star hotel with amazing big pool, jacuzzi,sauna, billard, darts, restaurant, gym, AC, tub n shower in the room and bidet, clean,luxurious yet cozy, fridge in the rooms, bathrobes, toiletries,and the room service so helpful and you can call them anytime and the bring the things you asked for. The waiters are exceptional, our lifeguard from the pool,Osman is very helpful and professional, everyone in the restaurant does an amazing job, check in n check out fast and professional, i recommended the hotel already to passengers on the airplane on our way home.

theres no such thing

I like almost everything. Personal, stuff, service were excellent. The view from my room on the bay and the comfort of the room too. It should also be noted that during my stay I wanted to extend my stay. But I booked through the booking website, so it didn’t work out. What the hotel could offer me for my room was quite expensive for one day. So I made a new reservation myself for a different room, but then the hotel management decided that I could still stay in my room. It was quite nice and I thank hotel manager for this decision.

First thing what i did not like was the location for the tourist, because there was only one possibility to arrive the place of my destinations only by car. If someone prefers to walk, they will have to take this disadvantage into account and should go by foot more than 1 km to the nearest bus stop, 10 min drive and then metro.. Second: Ear sticks were not enough. Only three pieces. It also needed to be updated after the room was cleaned, not just a new bottle of water.

every thing was great, specially the customer service and there is lady called Mia or maya she cleaned my room several time, and she is really sweet and lovely and did great job every time

nothing

We definitely enjoyed our stay in Gulf Court Hotel. They have a lot to offer for everyone to enjoy their stay. The staff are very professional and friendly especially Ms. Okta in the main reception, she managed to give us a room upgrade when she knew we had a family celebration in the hotel. Thumbs up for her great hospitality and professionalism. The rooms are very clean and spacious, everything is in there except for the dental kits, otherwise, the rooms are of good value for a luxurious stay. We also booked a karaoke room in this hotel, nothing much special, it was nice place for gathering but I think they should improve their service and the song list should be updated and the food service is a bit slow than what we expected. We also liked the breakfast buffet in Al Waha Restaurant. Overall, I recommend this hotel for families and group of friends who wants to a have short vacation and good time with their loved ones. Thank you for the great service.

Hotel is great,food very nice and delicipus,many people where work ther is great,gentles and kidnest. Only what is terrible is our room 513 becouse friday and saturday is party in bar and we cant sleap 2 nights coz in our room u here evrything like music in your room. I tell recepcionist and they tell me she knows the noice is the room but put us in this room. Hotel is great,evrything is excelent only music friday and saturday is terrible,and I recomanded this hotel except 5,6th floor on this side.

Music friday and saturday in bar coz we cant sleap in room 513.

I enjoyed everything about this hotel. The staff were amazing and friendly, outside of the hotel always had cabs, the hotel is clean and safe. The pool area is nice as well as the gym. Room service was second to none. I’d like to give a major shout out to Shohag. He was very help with my random questions.

I did not like the Wi-Fi and I did not like the fact that I was charged for heating up my food since it was purchased outside of the hotel. Beside that everything was great.