The staff here were the highlight, they helped in any way possible and were always polite and friendly. The room was clean and comfy. The location was great too, found it easy to find my way around town.

The room was just a bit oddly laid out/ decorated.

It was in a great location; everything you would want or need was within walking distance. I have left a list below. Staff were friendly and very helpful. Twice they brought my Uber Eats delivery to my room—no hotel has ever done that for me before! I asked for more towels and toiletries and got them within minutes. The room itself was good and somewhat quirky (in a good way!). Lovely power shower. TV with a nice selection. Mini fridge, too. Pretty much everything you would need. Comfortable bed and pillows. No cards or keys needed; you get a code to access your room, which was easier. The room was also very clean and tidy. There are loads of bars, shops, and restaurants around, but no bother, no noise, no ASB. Tesco Express—literally in front Beach/Pier/Amusement/Sealife/Zipwire—8-minute walk Royal Pavilion—4-minute walk Royal Theatre—4-minute walk Chilli Pickle (Indian Halal)—5-minute walk KHF (Halal PFC)—5-minute walk Wendy's (Halal chicken)—8-minute walk Al Medinah Mosque—15-minute walk Shopping centre—15-minute walk Etci (Turkish Halal)—15-minute walk Train station—9-minute walk

Bits of the room were slightly shabby, just wear and tear from age, but nothing major.

The hotel is in a fabulous location, a short walk to the Brighton Dome and the lanes and about a 5-8 minute walk to the pier. The staff were extremely friendly and helpful, we had booked parking with the hotel and we arrived earlier than planned. The hotel receptionist didn't hesitate to give us the barrier code for the car park and allowed to leave our bags in a safe room by reception as we were too early to check in. Our room was spacious, clean and tidy. There is a safe to put valuables in which is free of charge. Coffee and tea facilities and a mini fridge. everything about our stay was fantastic, we will definitely be back.

The best thing about My Brighton was the staff. Friendly & helpful & quick to assist this older couple when we had problems with lift, parking, & room access. Parking in a city centre hotel was very convenient. If you want a full fat English breakfast & a conventional restaurant on site this is not what My Brighton is all about but what it does offer is a more modern experience which we found most refreshing. A few eccentricities such as: a very low set shaving mirror; the full length mirror mounted behind the clothes hung in the wardrobe; the "beam me up Scottie" pod shaped bathroom; the wing shaped extensions to the side of the bed and a transparent loo door created some amusement on our part. We enjoyed our stay.

No problems for us.

Location of the hotel was great, near the lanes but also very close to the start of the highstreet. Quiet at night. Was loving the 80s vibes of the hotel room was something a bit different than the average hotel room. Loved the window seat.

Staff weren't overly interactive. Which isn't a massive deal bit of recognition wouldn't go a miss. In the morning, the fire alarm went off (around 8 a.m.), which is obviously not a problem. Turned out to be a false alarm, which we were informed about by the cleaner. But when we were leaving, the reception staff didn't even acknowledge it. Just a quick 'sorry about that' would have been nice.

The staff always go above and beyond, I’ve been coming to this hotel for a few years now and yearly come 4/5 times throughout the year. This time they gave me a complimentary upgrade which was so lovely. The rooms are always clean and I’ve never had any complaints. The hotel is very central in Brighton lanes surrounded by unique shops, restaurants and bars. But also quite secluded, so you don’t get the usual city noises. The hotel is always so reasonable.

As mentioned I’ve been coming to this hotel for a few years now. We encountered a gentlemen joining us in the lift, who I believe worked there as the house keeping ladies greeted him. I have to say I have never had a bad experience with the staff, but the way this man talked to these ladies and demanded them around made me so angry! He was so bothered about how quickly they got out the lift for us, he should care more about his attitude towards his staff and how he talks to them, especially in front of guests. There is absolutely no hurry for them to get out the way for us, they’re doing their job! Whoever this man was, really needs to relook look at his priorities running a hotel/team. I dread to think how he speaks to them when guests aren’t around…

The location, the decor, the ambience were all wonderful as usual. We love staying with you. This was our fourth visit and there will be more 🤩

I didn't like the lack of housekeeping. We had to keep asking for more coffee and milk to the point I nearly went to Tesco and bought some. We also ran out of toilet roll and had to request more. Both of the bins were full to over-flowing so recycling was ignored by the time we left. We never managed to get the espresso machine to work. I did mention this in one of my WhatsApp messages for more coffee etc and the advice given was to make sure it was turned on! This did not ruin our stay and we will stay again but these changes don't add to the experience at all sadly.

Wished we had stayed longer, awesome looking bar. Prior arrangements so didnt have enough time to hang out. Comfortable room nice style. This was a treat for us so hard to say if it was better than other places. I would prefer to support local business but this was easy to book and wished we had bought swimming gear for the pool next door. Definitely very clean and quiet.

Im not a negative person, maybe 2 more sachets of coffee in the room as there was a kettle ;) Partner says some furnishings were partly worn eg, dressing table and window seat. Breakfast was slow next day so we were a bit rushed checking out.

The location was ideally situated for visiting Brighton Dome. The staff were friendly and helpful. Great breakfast and bookable parking which is really helpful being a wheelchair user. The bathroom was accessible and equipped with a shower stool so great for those able to transfer themselves.

The room could have been a bit larger for accessibility. Also no socket at counter height to plug the kettle into so had to plug it in on the floor. Not ideal for those with disabilities. But on the whole the room was well laid out and comfortable.

We loved everything! Great shower , large room , great mattress! In the beginning I thought it was a little too soft but I never slept so good nowhere. Couldn’t wake up 4 days in a row ! Good Toiletries! Staff is super cool and friendly ! They gave me a lot of decaffeinated coffee and milk everyday , they help us in many many ways. Parking is challenging but we did manage. Literally in the center of Brighton, specifically in the lanes ! Tesco supermarket in front of the hotel . We loved it and if or when I’ll come back to Brighton I’ll come back to my Brighton!

Nothing !