Lovely, friendly staff, from check-in to the excellent New Years Eve Gala night. Spent 2 nights in a twin room, and it was clean, comfortable, and warm..bed was very comfortable. Breakfast was plentiful and had everything, continental and cooked. Location is easy to find just off the motorway and car parking plentiful. We checked in a bit early and were able to leave our luggage while waiting for our room. Staff at Reception were extremely helpful. Spa facilities are good ,especially the steam and sauna and staff at the leisure centre are friendly and helpful. I'd definitely recommend this Hotel and will return in the future!

The bar food was not very appetising, and having to queue and give a table number rather than waiter service was a bit disappointing ,especially as you pay restaurant prices. It would be much nicer if the Brassiere restaurant was open for dinner. Other than that , everything was tip-top 😊

The hotel was really nice , room was clean, staff were really helpful and friendly. We had a meal in Hathaway's bar and the food and service was really good would go again. We had an overnight stay the breakfast was fresh and plenty of choice .

The only downside was we had use of the pool and sauna ,had jacuzzi and steam room . It was meant to be relaxing but the pool area and ,steam room ,jacuzzi and sauna were full of children and they were very loud I'm sure there's a health and safety issue that children shouldn't be allowed in the sauna,jacuzzi and steam room. Yes the pool but I do think it spoils the spa experience. Oh and the pillows weren't very comfortable on the bed. But other than that we had a great stay

Upon arrive receptionist guy said room wasn't ready but directed me to get a drink, a minute later he has found me to tell me my room is ready and they'll bring a crib, the lady brings a crib to room immediately and upgrades my room to a bigger room so baby could sleep with me as I explained he doesn't actually like travel cots, lovely lady. After a really tough morning and a last minute booking, I was so grateful for them both to let me check in early and then upgrade my room. All staff were lovely and I didn't want to leave haha, it's not always easy being a first time mom, also my first solo night trip with baby and these little touches put me at ease and really perked me up.

One small thing, pillows were a little hard for me 😂

We thoroughly enjoyed bringing our dog to Lea Marston . This was our first hotel stay with our puppy so I had a few questions prior to arrival which were timely answered by Steph who patiently addressed each enquiry in turn. Whilst there staff made us all feel welcome every step of our stay.   We ate in Hathaways throughout.  The food was great and the provision of dog bowls and reception treats was a bonus. We will no doubt be returning.

I have absolutely no complaints but if there were areas for improvement when accomodating a canine guest it would be... 1. To eat on the hardwood floor in Bar 76 as standard for breakfast. The reason being we went into the conservatory which was fine if we could leave the doors open to go to and from the breakfast bar, but around 9am staff had to lock the door to breakfast so non guests couldn't get access making it impossible for us to get through to breakfast without knocking and hoping for staff to hear us to let us in.  Kindly the staff recognised our plight and we finished our breakfast in bar 76. 2. To be able to enjoy the spa facilities as a couple and allow the dog to be left unaccompanied for short periods as we had to relay the use of facilities which dampened our experience.

Lovely hotel. Travelling from London to Holyhead and booked as it was roughly halfway. Great to be able to have a swim and relax in the spa after a long drive. Had a nice dinner in the bar. Staff were very helpful and pleasant.

The room was lovely but was only set up for one person ( 1 hand and 1 bath towel) Thermostat on shower wasn't working and was stuck on a very hot setting which I discovered with a full head of suds! Receptionist said she checked while we were at dinner and it was sorted, but it was exactly the same. They eventually moved us to another room late that night. Besides that we had a lovely stay and it's a lovely hotel.

The food in the restaurant was excellent. The room felt clean and all staff members were so so friendly. Perfect couples break. We made use of the gym and spa facilities during our stay which was great

I felt the spa facilities in particular the changing rooms could have done with a bit of tlc as they were freezing cold which is horrible to change in and they didn’t feel really clean. They looked very tired

The room keys kept getting disabled and for one of the rooms we probably had to get it re-done about 10 times. Thankfully we were near reception but it was still a huge pain. When my husband was in the sauna one of the workers was cleaning the glass windows all along the wall. When he got to the sauna instead of waiting until the sauna was empty and going back to clean the glass when he left, the worker opened the door and held it open while he cleaned letting all the heat out and then sprayed the cleaning product all over the glass just a foot in front of my husband for him to breathe in the chemicals. I would suggest you wait for customers to leave the sauna before doing that in future

The property was very peaceful, really quiet and just generally very relaxing. Also very accessible for the purpose of our trip, we would definitely stay again.

We put our towels in the bath so we could receive clean ones first our second day but the cleaner didn’t provide clean ones he/ she just hung the wet dirty ones back up, also didn’t replenish tea / coffee and didn’t leave us with clean mugs

Breakfast on the 18th of March wasn’t a nice experience as loads of things missing. However the morning of Mother’s Day 19th, couldn’t fault it. Young Manager on duty was excellent. He had helped to get us dinner in the pub the night before, Very friendly and helpful including Staff working hard to cater for a wedding and party too. We enjoyed our mini break. Afternoon tea was wonderful too , young daughter loved it

Making sure better selection for Breakfast and staff available if anything is missing. Not enough tissues in the family room. Rooms were tidy. Despite all this we understand it was a busy weekend and staff worked hard

The room was lovely, breakfast was great, lots of choice and great produce, Hathaways bar in the hotel was fab as they accept dogs which is great as we were there for the Crufts weekend. The staff were absolutely amazing, every single one of them, particularly those in Hathaways who couldnt do enough for us, they loved our dog too and all made a fuss of him. Everyone was just so friendly, even the maintenance staff and golf course manager came over to us in the bar for a chat it was lovely. Highly recommend this hotel.

We liked everything apart from the value for money which wasnt the best but I think we paid a higher price because of the Crufts weekend.