The room was large,clean and decorated in a very modern way. Loved the balcony bath! It was a very unique experience. Every staff member we had contact with was absolutely amazing,the level of service was outstanding and nothing was too much trouble. The food was of a high standard and I’m not surprised that the restaurant was so busy. The facilities on site are great for families or couples ( container golf, shuffle board etc).

The bed was extremely hard and we found it so uncomfortable that sleeping wasn’t the easiest. As people that like a softer mattress this definitely put a dampener on the stay but would not put us off staying again.

For our anniversary ... We stayed in one of the cabins, number 17! It was clean, tidy, a very smart & modern room with lovely features. It had tea, coffee, milk, little biscuits & hot choc! Lovely shampoo & conditioner. The Ffolkes feast was absolutely delicious 😋 😍 great quality food !!! We played crazy golf and enjoyed our drinks in one of the chill out lounges. It's brilliantly decorated & bright themed. We really like a member of staff called Ashley, he was polite, patient, very helpful & really fun, you can tell he enjoyed his job. He was really enthusiastic which is lovely ! We will definitely be coming back 😃

Very helpful staff,we arrived early as we had a wedding, Did get offered an early check-in for another £35 but thought the price was a bit higher than I would have liked to start with and the wedding was at 2 & early check-in @1.30 (so didn't help us out much) we arrived at 12.30 they booked us In and gave us the key, room wasn't yet ready so they kept our luggage safe. We went off to the wedding and our luggage was in the room waiting for us. The room was lovely bed comfy, and breakfast choice was perfect from fruit, yoghurts, through to a full English refillable coffees and fruit juices too.

Everything.... Nothing was too much trouble for the extremely helpful staff.., from the lady (sorry I've forgotten your name..) who constantly apologized to my wife for placing her in an upstairs room and assisted her down the stairs too... (my wife is having walking difficulties at the moment...) ..to the bar staff and restaurant manager too... Also to the person who found the little favourite penknife that was mislaid.. Our rooms (two coaching rooms) were amazing..!! Bed lovely, bedding exquisite, TV...huge!.., shower amazing and towels sumptuously fluffy..!! [**Please tell me the brands of toiletries in those rooms because they were divine...**] Yes..., the breakfast.., just perfect..! We even had a second visit..!! One of the best if not the best hotel I've had the opportunity to stay in.....! Thank you all very much.....

Can I leave this box blank...?? I didn't like the fact that we only booked for one night...! Ok .., one thing..., and this is being picky.. I personally didn't like the seasonal roasted vegetables as they were cut too small and were rather crispy..., I'd rather have them chunky cut and softer.. But that's the only negative I can have a gripe with and only my personal opinion....

Loved the little personal touches, handmade cookies, water and bottle of milk in fridge and overall decor. Food and especially breakfast/brunch was amazing!! Staff went above and beyond to make us feel welcome....special thanks to Tom for helping to arrange our Norfolk passport which enabled us to get a discount on food and future stays which we will be booking again for April 2025.

Not a dislike, more a suggestion that shower room could benefit from a non slip mat....this however may have been provided if we asked.

We were very happy with our room and it was such great value for money. We were opposite the restaurant which was great in the mornings, nipping in for breakfast. The cooked breakfast was delicious. The staff were amazing.

Our room didn’t have a lot of natural light but that made for a great night’s sleep. The restaurant is dog friendly, which I am sure dog owners love, however, one evening meal was totally spoiled by barking dogs. Maybe this should be reviewed and dogs could only be allowed in the conservatory area or outside. When you have 8 dogs seated together it really does become a problem!

From the second I arrived, the customer care and quality at this hotel was exceptional. In the past I have experienced good quality, but that has usually been a specific thing or a specific person. My experience here at The Ffolkes Hotel was exceptional in every aspect. I had incredible service checking in and my first dinner on my first night, but didn't expect that to be the same from every member of the team I spoke to and the very same the next day. There was a health issue with another guest while I was there and I couldn't believe my eyes seeing how attentive and caring the staff were. This is without doubt a 10/10, and I wish I lived nearer as I would visit more. Well done to you all, this is an exceptional business.

This isn't applicable, in my many years on this earth ( and a lot of travelling ), I have never experienced quality like this over every aspect and individual in the business.

Was a superb find in the middle of Norfolk. After visiting friends, it was great to eat and stay at Ffolkes for an evening. Nothing was too much problem for the staff. The Room rate included breakfast which was spot on, freshly cooked, hot and definitely needed on a cold December Sunday. Had a nosey at the other facilities which had a pitch-n-put, spa pods and separate venue space. Very Impressed.

I couldnt find much to fault in honesty.

Superb breakfast with lots of variety. Dinner menu was a little repetitive but food was really good. Chicken pie was sublime! We had one of the coaching rooms on the 2nd floor - lovely room, lots of space with a huge bathroom. All the staff were friendly and helpful. Great location for exploring North Norfolk.

Drawback to room was it was on the road side, so noisy if you opened the skylights in the bedroom. We opened the (huge!) skylight in the bathroom to get some air in, which was great but there is no blind on that skylight, so leaving the bathroom door open for air was fine until daybreak. However, there were earplugs and an eye mask provided.

The property is very clean and comfortable. The staff went out of their way to accommodate a late check in, even letting us order food and keeping it warm until our arrival, that’s going above and beyond in my opinion and as we were a group it wasn’t easy. For this they are due high praise indeed.

I enjoy staying at the property as work in the area every few weeks but unfortunately the price of the rooms often make it impossible to stay here on a specific budget. Maybe they could offer a discount to regular visitors to make this possible but apart from that there is nothing negative to note about this property.