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7.8

2,859 reviews

ibis London Excel-Docklands

ibis London Excel-Docklands

9 Western Gateway, Royal Victoria Dock, East London, E16 1AB, United Kingdom

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Business center

Free wifi

Bar

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

ibis London Excel-Docklands

Welcome to the ibis London Excel-Docklands hotel, where comfort meets convenience in the vibrant city of London. With its 3-star rating, this hotel offers a budget-friendly option for travelers. Located at 9 Western Gateway, Royal Victoria Dock, this hotel is just a short distance of 6.4mi from the city center, allowing you to easily explore all that London has to offer.

The ibis London Excel-Docklands has received rave reviews from 2859 satisfied guests, attesting to the quality of their stay. This hotel offers a range of amenities to make your stay comfortable, including free wifi, a 24-hour front desk, soundproof rooms, and an elevator. Start your day off right with breakfast provided by the hotel, and enjoy a drink at the on-site bar or a meal at the restaurant.

The hotel also offers pet-friendly accommodation, private parking (extra charges apply), and is wheelchair accessible. Enjoy a restful stay in one of their non-smoking rooms, featuring private bathrooms and amenities such as a TV, electric kettle, and hairdryer. For business travelers, there is also a free business center available. With its convenient location and affordable prices starting from $91, the ibis London Excel-Docklands is the perfect choice for your stay in London.

Indulge your taste buds at the Ibis London ExCeL Restaurant, located on-site at the hotel. This family-friendly restaurant offers a modern ambiance and serves a variety of international and European cuisines. Whether you're craving a hearty meal or a light snack, you'll find something delicious to satisfy your appetite. From juicy steaks to flavorful pasta dishes, there is a wide range of options to suit every palate. So sit back, relax, and enjoy a memorable dining experience without having to leave the comfort of the hotel.

When it comes to payment, the Ibis London Excel-Docklands offers multiple convenient options. Cash is not accepted, but you can easily settle your bill using American Express, Diners Club, Mastercard, or Visa. This allows you to choose the payment method that works best for you, ensuring a hassle-free check-out experience. So you can relax and enjoy your stay, knowing that the hotel has made every effort to streamline the payment process.

Choose from two comfortable and stylish room types at the Ibis London Excel-Docklands. The Double Sweet Room by Ibis offers a cozy retreat for up to two adults and one child. With a spacious size of 172 square feet, this non-smoking room features a comfortable double bed, ensuring a restful night's sleep. Alternatively, the Twin Room with 2 beds is perfect for friends or family traveling together. With two twin beds and the same generous size, this room can also accommodate up to two adults and one child. Both room types include amenities such as a TV, electric kettle, and hairdryer, providing you with all the comforts you need for a pleasant stay. So whether you prefer to unwind in a king-sized bed or share a room with a friend, the Ibis London Excel-Docklands has the perfect room to suit your needs.

Closest airports

London City Airport

1.4mi

London Heathrow Airport

20.8mi

London Gatwick Airport

25.8mi

London Stansted Airport

27.6mi

Luton Airport

30.4mi

Most popular amenities

Restaurant

Business center

Free wifi

Bar

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Upper floors accessible by elevator

Rooms

Twin Room with 2 beds in ibis London Excel-Docklands

Show 5 photos

Room - 2 Twin

2 Twin Beds

185 sqft

Private Bathroom

Flat-screen TV

Tea/Coffee maker

Upper floors accessible by elevator

x10

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x6

More details

With free Wi-Fi, this room has a TV, tea and coffee making facilities, and a work desk. The private bathroom has a hairdryer.

Double Sweet Room by Ibis in ibis London Excel-Docklands

Show 7 photos

Double Room

1 Double Bed

185 sqft

Private Bathroom

Flat-screen TV

Tea/Coffee maker

Upper floors accessible by elevator

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More details

Room - 2 Double

2 Double Beds

x6

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x3

More details

Room Two Double Beds

Show 3 photos

Apartment, 2 Bedroom

Free wifi

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Room - 2 Twin, Accessible

1 Twin Bed

x4

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x3

More details

Room

Show 7 photos

Standard Room

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More details

Show 4 photos

Accessible Room

x4

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x3

More details

Run of House

x10

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x6

More details

Room Run Of House

Economy

x4

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x3

More details

Economy

Single Room

More details

Twin Room, Accessible

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More details

Guest reviews

7.8

2,859 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇮🇳

Ashish

10

March 2023

Room was Small with no privacy in the bathroom when staying with a colleague. That's a big negative of Ibis. Good thing is they had room service every day. Location is excellent. If you are visiting excel this is the best location. Close to Metro Stations and grocery stores. Breakfast for Vegetarians is not great. Best to visit excel for breakfast, there are more options at Cheaper price. Staff at the restaurant is friendly. If you like the coffee there, they even allow you to come in the morning have a coffee n go, later come back for the breakfast. It's the best thing for someone like me, who likes to go for a morning walk. It was a surprise and delight.

Room - Even if you move in the bathroom, person sitting in the room knows it. It's an irritation and embarrassment for both. Best to book two separate rooms if your pocket allows it.

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Николай

10

August 2023

The location of the Hotel is perfect! It is not only situated in very beautiful and quiet area, but it is also within a 5-minute walk from the Custom House (for ExCel) tube station of the Elizabeth Line and the DLR. It is very fast and easy to reach the center of London from there. The staff of the Hotel was very nice, friendly and supportive. The room was spacious and clean, the beds were comfortable and everything needed for a pleasant stay was present. We are very satisfied with the services provided and would definitely choose to stay at the hotel again during our next visit in London. We recommend this Hotel.

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Micarina

8.2

September 2023

The gentleman who checked me in was friendly and welcoming. I found all the staff I interacted with were friendly, to be honest. Room was okay, had the basic things you would need. The shower was gloriously powerful and hot (be sure to put a towel down or ask for a bath mat).

The room I was in was a little tired. Could do with a fresh paint, maybe a new carpet, dust door hinges and repairing fixtures that had come out of place. But these things weren't glaringly obvious, just minor stuff and didn't detract from my overall stay. No room service (if you like that sorta thing) I like a lot of light, so found the room a little dark in the evening but that's just me.

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Emma

10

September 2023

Clean, comfortable & quiet. The Excel area is lovely & chilled. Couldn’t fault the hotel itself.

It says on the hotel’s information that it is 0.8 miles from the O2, so we assumed we could walk there & back quite quickly but soon found this wasn’t possible unless we wanted to walk for over an hour. The cable car is convenient to get there but this closes at 10pm so couldn’t get back this way & ended up getting an Uber which took 15 minutes. Had we known it is not actually as close as stated (unless you want to swim over the river) then we would’ve chosen another hotel closer to the O2.

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Samantha

10

August 2023

Lovely stylish hotel, the guy at reception was super friendly and had recommendations for nearby places to eat - even offered to call and get me a free drink! Think I must have had an unexpected upgrade to a premium room which was lovely - coffee machine, cookies, dressing gown and a handwritten welcome note which were lovely surprises! Perfect location for the excel as well. Really enjoyed staying.

The bed was unfortunately pretty uncomfortable for me - a bit like sleeping on a brick wall! Luckily I was only staying for one night. Although I liked it, some might find the bathroom a bit too much like those in caravans - small and plasticky. You get what you pay for though and I liked it, very clean... only downside was that the floor of the shower was dangerously slippery!

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Tunde

10

May 2023

perfect location close to ExCel. economical, but still comfortable and clean

aircon only allowed heating, but not cooling or ventilation, so the room got pretty stuffy, only the small bathroom vent did help somewhat. the dirty dishes at breakfast was left at the tables, rarely collected. made difficult to find seating to eat. if they want guests to return their dirty plates to the tray collector they should clearly signpost, as it is not normal expectation. the standard is that waiters clean off the tables continuously as people eat and leave. i suspect this is the result of not enough staff.

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Diane

8.2

September 2023

Fairly close to tube, 10 minutes away. Comfy clean room.

Our 2nd time staying here, 1st time was better. The bathroom sink had a bad smell. The TV remote in my daughters room didn't work, waiting in reception for 10 minutes to get that sorted. And I thought this was a one off, last time we stayed the room attendants knocked 3 times to see if we were leaving yet. This time they came knocking again, and even came in, and entered my daughters room too. Not even near time for checking out. Other hotels in the area, will consider a different one next time.

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Emily

8.2

May 2023

location was perfect for an event at the excel centre. super easy to get to with the trains, easy to walk to even with the chaos of big conventions happening. Staff were very welcoming and friendly and met every question I had with cheerful answers.

One of my towels had a previous guest's hair caught in it - really gross to uncover. Thankfully there was an extra one in the room but still wasn't very nice to find. Also, on my check-out day I had a cleaner come and knock to see when I was leaving my room - my checkout wasn't until 12, and he knocked around 10am. I felt very rushed to get out of the room when I just wanted to take my time and relax. Obviously I understand that he had a job to do, but I still felt unsettled by it.

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Caroline

8.2

May 2023

Room was clean and tidy and we were greeted by a great staff member Theodore, who was welcoming and funny. The hotel was comfortable and really handy for the Excel. All the team were helpful and polite.

The only downside was that there were a lot of renovations happening on our floor so the corridors were littered with painting and decorating supplies and the smell of paint. The contractors were not noisy however and the smell was not apparent in the room. Breakfast was ok although we left it quite late and there was little remaining on the buffet, I am sure if we had asked they would have brought out more.

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Wesley

10

July 2023

Everything was great, really easy to check in & out, no bothers at all and a nice little bar area. Location is great next to the water with a few local supermarkets, not many bars close by though (from what we saw anyway). Viiew of the water from the room was lovely with a little food market just down the street. Always stay at Ibis hotels when I can they are always mint.

o2 was a pain to get to 2 nights in a row even being so close, an hour & 40 min walk despite being about 2 miles away. Taxi place across the road costs loads so try to get ubers

Points of Interest Around ibis London Excel-Docklands

Airports

London City Airport

1.4mi

London Heathrow Airport

20.8mi

London Gatwick Airport

25.8mi

London Stansted Airport

27.6mi

Luton Airport

30.4mi

Restaurants

Ibis London ExCeL Restaurant

Cuisines

  • International
  • European

Ambiances

  • Family Friendly
  • Modern

Amenities of ibis London Excel-Docklands

Restaurant

Business center

Free wifi

Bar

Soundproof rooms

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Elevator

Upper floors accessible by elevator

Stay rules - ibis London Excel-Docklands

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - ibis London Excel-Docklands

Does ibis London Excel-Docklands have accommodations for guests with pets?

Yes, you can stay with your pet at the ibis London Excel-Docklands hotel. Please note that charges may apply for bringing your pet along.

When are the check-in and check-out times for ibis London Excel-Docklands?

Guests at ibis London Excel-Docklands can check in starting from 03:00 PM and need to check out by 12:00 PM.

Does ibis London Excel-Docklands offer complimentary parking?

Yes, there is parking available at the ibis London Excel-Docklands hotel. The parking is private, on site, and priced at £25 per day. However, it is not possible to make a reservation for parking.

What are the rates at ibis London Excel-Docklands?

A stay at ibis London Excel-Docklands can begin from a rate of $91. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.

What types of rooms does ibis London Excel-Docklands offer?

The hotel offers Double Sweet Rooms by Ibis and Twin Rooms with 2 beds. Both room types have a size of 172 sqft and can accommodate 2 adults and 1 child. Smoking is not allowed in either type of room. The Double Sweet Room has 1 double bed while the Twin Room has 2 twin beds.

How can guests spend their time at ibis London Excel-Docklands?

Guests at the ibis London Excel-Docklands hotel can enjoy their leisure time by taking advantage of the various amenities available. The hotel features a bar where guests can relax and unwind after a long day. Additionally, there is a business center, providing facilities for those who require a productive working environment.

When it comes to dining options, the hotel offers the Ibis London ExCeL Restaurant. This restaurant provides a family-friendly and modern ambiance, creating a welcoming atmosphere for guests. The restaurant serves a variety of cuisines, including international and European options, ensuring that there is something to suit everyone's taste.

Overall, guests can spend their time at the hotel relaxing in the bar, utilizing the business center, and enjoying delicious meals at the Ibis London ExCeL Restaurant.

Are there restaurants located within ibis London Excel-Docklands?

Yes, the hotel has a restaurant called Ibis London ExCeL Restaurant on-site. The restaurant offers a family-friendly and modern ambiance. The cuisine options include international and European dishes.

What methods of payment does ibis London Excel-Docklands accept?

At ibis London Excel-Docklands, various payment methods are accepted. However, it is important to note that cash payments are not accepted. The hotel does accept major credit cards such as American Express, Diners Club, Mastercard, and Visa.