Staff was very friendly and helpful. The room was well-stocked with all the extras, like robes and slippers and lots of clean towels. We reserved a "courtyard room" which turned out to be the bottom/basement walkout-area with patio furniture and lined with vinyl wall coverings printed with trees. At first I laughed & rolled my eyes but it turned out to be perfect and a private area to relax with a drink after a day out touring, and it was covered so the rain didn't ruin anything. The shower pressure was great too.

A bit pricey for what you get, but that's probably just London.

This property pleasantly surprised us. Situated in the Marylebone area, a stones throw from Manchester square and a very short walk to Selfridges, it is an ideal location for a stay close to shopping and dinning. we loved the beautiful unsuspecting frontage and the modest yet modern decor. The standard room was a good size and the bathroom was great - the shower was amazing! The aircon in the room actually works which is great. And the windows opened too for some fresh air. All in all, a great stay in a wonderful hotel. Will stay again.

Whilst there isn’t much to dislike about the hotel; if I have to write something it’s that there wasn’t an iron or ironing board in the room (we asked for one by phone and it was brought to us). Also, the en suite door is frosted glass and doesn’t offer as much privacy that I would usually like. The glass in the bathroom window isn’t frosted which meant the blinds stayed closed for most of the stay. Minor bits.

staff were really friendly and the location is fabulous. also it was clean.

the mattress was bad we had to sleep on the side of the bed cause in we would go down in the center. I think it worth to consider and change that. such a pitty with this level of service!

We stayed for 4 nights in the petite double room. It was small (as expected) but perfect for our needs as we were out most of the day soaking up the best of London. Clean and comfortable bed and a great nights sleep. The location is superb. Lots of great cafes and restaurants nearby and well connected for onward journeys. Would not hesitate to stay again.

As others mentioned, im not keen on the service charge added on checkout although we paid it as the staff we encountered were all friendly and helpful.

Great hotel to stay in an amazing area, well connected thru metro to the rest of the city or walking, if you love to walk. The area is full of nice shops and restaurants and just a few blocks away, some interesting places such as The Wallace Collection or Mayfair market. Great breakfast, with several options all of them great and well prepared. The breaks fast area is so nice too.

During our 5 day stay everything has been almost perfect, the staff is very friendly. The only problem was the tv was not working, they offered to change rooms, we didn’t have tv signal for most of our stay.

This is the first time we took the more expensive Junior Suite Room option which clearly enhanced our stay. As expected, it provided us with more space than other options and was very well organized with everything we required. Also, there was a young member of staff who greeted us and kept careful watch to let us know when the suite would be clean and available as all rooms were late for check-in due to lack of cleaning staff. We waited in the lounge and were offered much appreciated glasses of orange juice. All in all, a marvelous stay. Thank-you!

After the train trip from Paris, we would have appreciated checking into our room on time.

The location is simply perfect. Plus, all the staff were wonderfully kind and helpful to us and, especially, to my French in-laws who were traveling with us to celebrate my mother-in-law’s 80th birthday. The hotel prepared such a lovely welcome for her with cake, sparkling wine, and a surprise upgrade(!) - my mother-in-law was touched and delighted by their kindness to her - we truly cannot thank them enough for making our short stay so outstanding. It was her special wish to come to London for this birthday and we are very very glad that we chose No. 10 for the occasion…we will most definitely be back!

We booked a "Delux" double room which turned out to be shoe box, so small there was nowhere for our two suitcases and nowhere to store our clothes except a few narrow open shelves and nowhere to hang our coats. When we complained about this, we were offered and gratefully accepted a junior suite for an addition £20 (normally Junior suites are £80+ more than delux doubles). The junior suite fully met our needs and was very comfortable and well equipped. The staff were very attentive and helpful.

See above. The Junior Suite has no placed to hang coats, but otherwise was fully adequate.

great location - five minute walk to Baker Street station lovely hotel - beautiful inside and outside comfortable room with a nice bed. staff were friendly and helpful. They were very accommodating. overall great value for money and would recommend.

only very minor .. although the hotel is nicely located in a quiet road, the windows weren’t very effective at blocking out noise and unfortunately we are light sleepers. However we would definitely visit again but request a room which doesn’t overlook the road next time

Superior room was 'superior'. Sumptuously comfortable bed. Lots of extras not usually found in other similarly priced hotels. Stocked mini bar. Shoe mit, Sewing kit, which I honestly needed for a shirt button. ok I did take a liking to the shampoos. One of the top three bathrooms with rain shower head in addition to quality fittings and perhaps the very first I have found to provide clear instructions if which tap does what, without the need for glasses. Sky TV, specialty teas. On arrival my case was taken to the room as I was being checked in...so quick I had not realised.

The complimentary water looked too posh to be free, and if I had known, it would have saved me bringing my own. Seriously though, I might have liked to see a Vegetarion main course on the menu, at which point I was offered a Bar Snack option. Went to a Chinese just around the corner on Baker Street. £6.56 Accommodation Service Charge was deducted from £50 deposit. It was explained at check-in, which distracted me while my case was taken to my room. Reception said they will pass on my observation for review or to make clear on Booking.com 'Pricing' information.