The location was excellent. The hotel building was very impressive and loved the interior decorating. We got upgraded last minute so the junior suite felt extremely comfortable with a gorgeous bathroom. The staff were all very welcoming, friendly, professional and accommodating- thank you.

The only thing the room above ours, the noise from above the floor was quite loud. The first night and morning was fine but the next night and morning was really loud with footsteps (sounded like someone was going to come through the ceiling). I understand it’s an old building but maybe just warn future guests

The feathers is beautiful hotel with many original features. Twin room was spacious and warm. You are able to open a window so never got to warm. The room had a definite slope, but it has been standing for 500 years. The shower was powerful and set at the right temperature. Bar area was small and cosy with a log fire.

We had dinner in the restaurant chose sirloin steak with truffle and parmarsen cheese chips, this was a poor choice. the steak was tough, and the chips were tasteless. In fairness, the restaurant was busy, and plates going back to the kitchen were empty. Plus, our room was a bit of a trek from the lift, which was up and down a couple of small flights of stairs. Being over sixty I felt reception should have offered to take our cases. These dislikes are small and would not put me off going back to the hotel or trying the restaurant again.

The staff, as always, were lovely, friendly/ professional and welcoming. Nothing was too much trouble. The room was great and clean and bed very comfortable. The hotel has such character inside as well as outside. The welcome with two spaniel dogs (2nd time visit with dogs) was perfect. We never once felt awkward or out of place with our two (rather spoilt pets ;-). We were able to park both cars at the back of the hotel, which was perfect. and the manager let us leave one car till just before checking in time, on our day of departure, so that we could look around the area, with family in one car. Again, the staff are fantastic! I would certainly recommend staying at The Feathers without question and I am sure we will stay again when we are in the area again. The closeness to the market/ centre of the town is perfect at a 5 min walk frpm the door of the hotel. Ludlow has so much to offer and friendly people and pubs too. Many dog friendly so don't let having pets put you off visiting.

Our only complaint we had was that we ate in for the evening meal on the day we arrived and one of the four meals was not great. The gnocchi was not good at all and my wife couldn't eat it unfortunately. It was overcooked and tasteless to be completely honest. We are not very good at complaining, so didn't. The breakfast and coffee wasn't very hot but was a proper full English and it was all there, just not very hot. Our previous visit this didn't happen and the breakfast was perfect. Other than that, it was another great experience at the Feathers.

Beautiful old building in very central location ,staff very friendly Hotel lovely and warm . Very modern large bathroom with an excellent shower.Evening meal very good .Very convenient parking in the hotel itself but unable to pre-book a space so may not get one in the busy season .Very good draft beer in the hotel bar and reasonably priced .Very quiet.

Breakfast just average —— cooked breakfast fine but let down by the poor selection on the self service table beforehand —- when we were there the fruit selection was very much depleted by the time we arrived and wasn’t replenished.

This is the second time I've stayed at the hotel, both stays have been excellent. The staff are friendly, the rooms have everything needed - including non-slip surface in the lovely, modern shower, very important for me. The 'Christmas gift' of Proseccos was welcome - we could start the day with Bucks Fizz!

We would have liked a 'cheaper option' for breakfast - at Christmas we really didn't need an eighteen-pound breakfast (£15 if booked on arrival), a Continental alternative would have been good, or just croissant and coffee. But there are lots of cafés around! Otherwise, all good.

The property is beautiful and the rooms are very comfortable. We had lunch in the restaurant and also breakfast the following morning. We also had drinks in the bar. The hotel is a period property and is full of character. There is a car park which we used (there is a charge but it was very reasonable).

The only issue we had was getting access to some of our rooms. We booked 5 rooms in total and only 1 of them was ready at the check-in time (4pm). The duty manager explained that at lot of the house keeping staff had called in sick but it really was not ideal that some of our party only got there room keys as we were just leaving for our evening meal at 6.30pm. Credit to the hotel, they gave us free breakfast in the morning and were very apologetic. Hopefully this was a bit of a one-off issue as everything else was excellent.

The breakfasts were really good and so were the evening meals that I had. I liked my room was a nice small double and the bathroom was a nice size. One tip though make sure your windows are closed on rubbish day, the bin men are out front at about 6.00 am! and it was noisy! The staff were really pleasant . They were really helpful and if they didn't know the answer to a query they found someone who did. I loved Ludlow and the independent shops especially The Mousetrap cheese shop.

It would have been nice to have a residents lounge to sit in to read, I was disturbed by a man conducting loud conversations on his phone while reading in the bar. I didn't want to stay in my room. My coffee's weren't replenished when my room was serviced and as there was no phone in the room I couldn't contact reception or housekeeping. I did find one of the male waiting staff a little offhand .

The history of the building made it a lovely place to stay . The location was great, right in the centre of the town centre. We booked in for a meal for our wedding anniversary and were given a lovely glass of prosecco on arrival which was lovely.. The staff made us feel very welcome.

The window in our room wouldn't close properly as the catch was broken. There were two large vents on the roof outside (from the kitchen) which were very noisy all night. The toilet seat was loose and slewed over to one side when we sat on it which was disconcerting and dangerous. The above was all reported to staff but nothing was done about it.

Historic building, really quirky. Central location. Very good Sunday roast. Staff friendly and smart. Lady who served us at dinner very pleasant. Sorry forgot her name, but she looked like Debbie Harry from Blondie and had dressed as her at recent 1980s night!

Very limited and cramped carpark which was full when wr arrived. We struggled to find the public carpark using Google maps, but rang and were given good directions. Air conditioning unit outside (from kitchen?)was rather noisy. Breakfast a little pricey and as we were only on a flying visit, we had breakfast elsewhere.

Beautiful historic building Room staff put in extra effort - left a happy birthday message for my partner! Great, central location clean and comfortable Everything we needed in the room We were early and they let us into our room which was fantastic! Thankyou!

Pricing was a bit confusing. Extra for breakfast and parking happens a lot I suppose. Then there was £20 each deducted on arrival, to be reimbursed on exit. Just seemed over complicated and slowed everyone down when we left (I don't usually queue to leave!) Maybe that's what happens at fancy hotels though.. I'm used to more budget establishments!