Just perfect in every regard for consideration, attention and attitude towards guests. We were given an unexpected upgrade which was most generous and so appreciated. Excellent restaurant with friendly staff. One of our friends was a resterateur. He placed great emphasis on staff scanning the room. Getting attention subtly can be difficult and here was likewise. I'm not criticising as staff could not have been more helpful but just making a general observation. Milsoms went far more than the extra mile and provided a life long memory of a great stay.

Really struggling to find something. The wooden, "Do not disturb" sign to hang on door handle prevented the door being locked. Otherwise, all good

Comfortable rooms, quiet rooms. Excellent restaurant with polite staff, good decor and a great buzz on a Friday night. Food was exceptional. Well balanced flavours. Tarte Tatin with butterscotch sauce very well judged- not too much butterscotch but just enough to offset the apple. It’s unusual to find chefs who can balance flavour well in this way.

Not a fan of ceiling showers. Needed to provided shower cap for those of us who want want to get hair wet, or an additional wall shower handset. Ended up having a bath instead.

We have been great fans of dining at Milsoms - living locally for 30 odd years but more recently on overnight stays after moving to London. The relaxed style of hassle free dining suits us perfectly. Staff are superb.

Room 12 was pretty noisy until about midnight. Much activity upstairs. The room is perfectly nice but getting a bit 'tired'. The towels were threadbare; a lick of paint is probably in order and we couldn't open either the room or the bathroom windows for fresh air.

The hotel is very easy to reach by car & I received a warm welcome, including some birthday treats. The breakfast was excellent with lots of choice. The other meals I had there were also absolutely delicious.

I can’t think of anything. Some water started dripping into my bathroom through the ceiling a few hours after I checked in but the staff moved me to another room (which actually I liked better!) & gave me a complementary glass of wine with my dinner so I feel that was dealt with satisfactorily.

Nice room if a little small, good bathroom, very comfy bed & pillows, everything we needed, air con, tea tray, fridge with soft drinks & sky tv

Main lighting in bedroom was not good enough or bright enough. You had to use mirror in bedroom for makeup because neither my husband or I could see in bathroom mirror. Unless you are over 6ft tall you can’t use it. There is extra lighting in room but this just shines in mirror & doesn’t help, take a travel mirror to use.

Great location. All of the staff were friendly and helpful. The room was a good size, comfortable and clean. The food was nice, especially the great selection at breakfast. Great value for money.

I don't like to sit on the bed and read/watch TV. Usually sit in the chair in the room but it was a very hard plastic one.

Our visit, apart from a few minor issues was without doubt enhanced by the sheer quality and professionalism of ALL the staff during our stay. They were the epitome of how the hospitality sector should be. Our thanks especially to Darren a true asset to his role.

Plumbing issues in the bathroom. One food quality issue (which was addressed.

Lovely well kept hotel and gardens. Great breakfast and a good selection of excellent food available for lunch and dinner. Very friendly and attentive staff.

Quite close to the A12 which could be heard sometimes, we kept our window open because of the hot weather, but it didn't keep us awake.

Relaxed environment with excellent service. Very comfortable bed/ bedroom. Great quality breakfast and very good car parking with electric car charging facility

Nothing that comes to mind, and any comment would be very picky eg the carpets in the upstairs corridors a little tired/ could do with cleaning but that is the only slightly critical comment.

A beautifully decorated hotel Very friendly staff A relaxed atmosphere Lovely fish on the menu Gorgeous location Fab shower Comfy bed and brilliant Dyson fan in room. Thankyou for that🤗

Chilli sauce on ravioli was very peculiar meal Scrambled eggs were dried up sitting on hot plate. Only filter coffee available on first day