The staff were amazing! Patrick was on the desk when I arrived. I had not planned to stay but due to bus cancellations while I was on the bus to Letterkenny I had to book somewhere to stay in Omagh for the night. Patrick was so helpful and kind. Abbie was on the desk in the morning and helped me find where to go for breakfast and gave me advice on how to get back to the bus station and helped me in between times. My stressful situation of not being able to get home became stress free thanks to the silver birch hotel. Thank you!

Everything was great, no complaints.

Central location. Excellent facilities in the hotel. Great choice of bars, lounges and nice menu. Everything you would expect from an international high standard hotel however, this hotel has taken hospitality to a different level with probably its greatest asset - the staff. I was born and grew up in Omagh but left over 35 years ago. I’ve stayed in hotels all across the globe but this experience has been a different level. The Silverbirch Hotel (and its amazing staff) could really set a standard that hotels across the world should aspire to.

Very little could have been improved but if I were to be pedantic, a little bit of flaking paint on the wall in our bedroom and no aircon, which meant that our open windows allowed wasps into our room. I’m terrified of wasps! One other consideration would be, that although the breakfast was superb and met my needs, it is rather limited inasmuch as it may not appeal to all cultures. No real obvious options for vegan, halal, kosher etc.

Good location within easy walking distance to omagh town centre and good for American folk park and Abingdon collection visits by car. Warm welcome on arrival and friendly staff throughout our stay in all areas of the hotel. Enjoyed a nice evening meal in the restaurant, reasonably priced.

Small thing was cleaners vacuuming in the breakfast room in the middle of service (albeit at the other end of the dining area and then stepping out onto a freshly mopped tiled floor when leaving after breakfast (wet floor sign to warn would have been appreciated if not legally required) elderly guest came very close to slipping on the surface which could have ended with a nasty result.

From the very moment you walked in you were treated with a very warm welcome, the hotel was beautiful and the cleanliness outstanding. My room was very spacious and clean, they had two bars and a good sized restaurant with a fair menu, the food was outstanding and the service the same Great selection for breakfast. Overall I couldn't have asked for better and would definitely recommend this hotel to anyone thinking of staying in the area.

There wasn't anything to dislike I'm sorry, I stand by my comments above and would definitely stay there again.

Staff were lovely, restaurant for dinner and breakfast was beautiful, food really is amazing. Hotel is lovely and in a great location.

Only thing I wasn't impressed with was the cleanliness of the room, which has definitely declined since the last time we stayed. Bed was fine and bathroom was clean but the phone beside the bed was disgusting, the mirror was not clean and the clothes we hung in the wardrobe came out covered in dust. The place could really do with a little modernisation but at least a very deep clean.

We used the breakfast bar, fully stocked with everything a vegetarian could want fruit, seeds & cereal wise. The coffee is wonderful. Service was perfect. The bed was very comfortable, a perfect nights sleep, although our room was facing the main road & traffic was heavy enough I had pink noise on a speaker as I always do & we slept like logs! We never heard any other guests or doors etc. We stayed for two nights & it was great to have our room refreshed & restocked while we were out of the hotel. The standard of cleanliness is excellent... The Hotel is very spacious & light. We loved that good attention was paid to having art hanging throughout the hotel. There were lots of spaces for sitting & relaxing, meeting people or just to read. If the weather was better the area for sitting outside looked absolutely fabulous! The food in the restaurant was lovely, very well presented & tasty. Although a greater selection could be given to vegetarian & vegan choices. The decor of the restaurant also was a bit more functional rather than aesthetically pleasing. Location wise it was perfect for our needs, close to town & it has plenty of parking spaces. The Staff were lovely, so very friendly & approachable.

Anything that could be improved upon are really just aesthetic requirements... A more plush or less 'ordinary' 'functional' appearance to the evening dining area in the restaurant perhaps. A better selection of food for vegetarians & vegans on the menu. An early lunch or snack menu for midday or late afternoon... A comfortable armchair in the bedroom perhaps...

The booking in went well, the facilities in the room and bathroom. I like that I could access newspapers and the cheerfulness of the staff.

Generally we prefer showers which have a hose attachment rather than a single unit rain shower. We may be old fashioned, but we like to be able to get a tourist map at reception....That said the second lady on reception did print us a map off the internet. My husband felt that the service for desert in the reataurant took a long time....Maybe the selection we made needed to be brought to room temperature from frozen or something but it must have been nearly 20 minutes before our desert arrived!

The breakfast was perfect plenty to eat staff was amazing could not fault the Silverbirch experience was nothing but the best would rate this hotel to anyone we had dinner in hotel food was amazing not over priced all staff in hotel was lovely and talked with made you feel very very welcome will be back next year have also spoken highly about the hotel to family friends Great stay 👌 Many things Bernie

Would not change anything

The over all cleanliness, the space , the staff were extremely helpful and pleasant

Probably just me but usually on check out one would be asked if they enjoyed their stay and if everything was to their liking and finally hoping to see their guests again. Probably just an oversight by those on reception as they were very pleasant and helpful otherwise.

Friendly staff, great food and drinks, your establishment is very clean.

I booked the room for 3 adults, myself and my adult sons. We had a double and a single bed. My adult sons were not happy about sleeping in the same bed. We also noticed we had a sofa bed however we were told we were not to use it as it was for under 12s?